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I'm very glad he was able to fix it; it's an heirloom piece that reminds me of my family. He was very professional and the work seems to be exceptional. I was given instructions for future service and what to call him for if anything shouldn't work properly or if the timing was off. I would definitely recommend
Ric, if you happen to read these - thanks so much!
It is now August 2014 and we have selected a repair co from Angie's list and grandfather clock is being serviced and mantel clock has both hands on its face. I would never recommend this company for ANY CLOCK REPAIRS. We feel we donated $492.20 to their profit margin and we received many headaches in return.
The clock was inherited from my parents and has not run for the past several years. I recently transported it to TX from IL in the back of my SUV. attached all the parts; cleaned, oiled, and adjusted the clock.
Additionally, we received some very helpful information about the care and time adjustments going forward. As it should be oiled/cleaned every two-three years, we will definitly be calling him again in the future.
doing and that is the case with
years ago for repairs. End of case. It ended up in my home and hung for years waiting for repairs while missing most of its parts that had been stored in containers by my father, who doubtless could not fix the clock himself. The Lewises took the clock and returned it in wonderful shape. They were thorough while explaining to me how and when to rewind the clock.
As a result of this improper decommissioning and packaging, over $6000 worth of damage was done to the clock including cracking of the chime tubes (which are irreplaceable) and forceful tangling of the drive chains (which sustained damage as a result). He also failed to remove the clock mechanism from the clock cabinet.
I have consulted with experts on the decommissioning of grandfather clocks (especially Herschede) who state that the decommissioning job was done improperly and the packaging of the tubes was insufficient. This poor quality work directly contributed to the damaging of the clock.
When I attempted to contact
In short, I received poor service, poor customer service, and am now faced with the prospect of a substantial bill to repair a family heirloom.
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All Antique Clock Repair in Helena, AL
We have been in business for 30 years with a focus on customer service and satisfaction. "we...
Harry a eberhardt & son inc as far as can be found, is america's oldest antiques shop and...
Retail clock shop. repair and restoration of clocks. new clock sales, hermle black forest...
Specializing in the repair and restoration of fine watches and clocks. we also make housecalls...
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