Sample Reviews

F

Rating
On 02
Helena Cable Tv Providers Provider Name Locked
2014 my
Helena Cable Tv Providers Provider Name Locked
bill went up to $174 and I called AT&T to see if they could extend my discounts for another year. If they couldn't, I was going to move to Time
Helena Cable Tv Providers Provider Name Locked
because their service cost was much lower AND they were offering a free
Helena Cable Tv Providers Provider Name Locked
Tablet to new customers. Customer service said they could extend the discounts and my basic cost (before taxes and fees) would go from $152 to $132 AS LONG AS I agreed to a 12 month contract. I agreed to the terms and, after checking my account on-line, saw that an order had been completed on 2
Helena Cable Tv Providers Provider Name Locked
for the cost and terms we'd agreed on. Then I waited ten days before checking the amount of my next bill and discovered that the order had not been implemented. So I called AT&T again and was reassured that they would take care of it. However, after two more calls I was told that part of the discounts ($18) were only good for one month! After that time, the cost goes back UP another $18. I was NOT told this when I agreed to a 12 month contract. Because I was unhappy about the situation, the representative said she'd have a supervisor call me to discuss the problem.
18 hours later I was still waiting to hear from an AT&T supervisor so it appears AT&T doesn't care if they have an unhappy customer! Now I'm locked into a 12 month contract that I can't break without paying a hefty penalty. I'm very upset because it appears that I was TOLD I'd receive several discounts in order to get me to stay with AT&T. Once I agreed to a 12 month contract they simply reversed part of the discounts and raised my cost by $18.
I feel that I WAS TRICKED with promises that AT&T won't stand behind. At the end of the 12 month contract I will switch to TIME
Helena Cable Tv Providers Provider Name Locked
and never use AT&T again!
- Ruth M.
D

Rating
We had our son come up to meet with the technician because he understands technology so much better than we do. Basically while this might get better over time there is nothing that can be done now UNLESS we go to TiVo with MediaCom. That will be much more expensive.
The technician told us there appeared to be weak signal coming from the box on the road so they are to be out today to fix that. He said we didn't need to be home for that. Despite that we've been getting calls for the past several days saying they will be out today somewhere between 8A and 8P and I must be home to answer the phone when they are on their way out or the service call will be rescheduled. So here I sit at home today captive in the house as they call on our home phone!
Our neighbors are telling us to cancel our MediaCom TV service and just keep their phone and internet as they are the best you can get here in Angola.
They suggest we contact Dish TV and get the hoppers. So I guess that is what we look into.


- Karan F.
C

Rating
appointment set up for 1pm to 3pm tech called said he was on his way which was already 3:30 pm. he showed at 410pm took at until almost 7:30 to complete the installation. He had tool belt that everytime he turned especially around furniture and doorways the tools in the belt would hit the wood work. The gentleman himself was polite and seemed to know his job. Actually went out of his way to please since he was so late getting there. I did explain that I understood he shouldnt be blamed but that the company needs to understand people still have jobs and under
Helena Cable Tv Providers Provider Name Locked
policy someone needs to be home. I could have actually worked a full day and still been home in time for tech to do the installation IF Charter would have called to state he was going to be late. The technition did have almost a 3/4 hour drive from his last job.


- Sheila P.
A

Rating
The tech was very knowledgeable and polite. He explained and demonstrated the upgrades to our home TV and internet systems. We had used
Helena Cable Tv Providers Provider Name Locked
in the past for our TV service but switched to one of the satellite service providers for a better price. That turned out to be a mistake as we had no or poor TV signal in bad weather. We also had two of the boxes or receivers for the satellite systems fail. We had to ship the defective box back and wait for a replacement. The last time this happened we were told it would take two weeks to get a replacement shipped to us and they didn't have techs that made service calls. That was the last straw. When you call
Helena Cable Tv Providers Provider Name Locked
you talk to someone that cares and you get a tech dispatched to your home in a timely manner. If you have a problem with your internet service you call and talk to someone that speaks English, answers the phone quickly, and has the knowledge and tools to fix your problem easily. No one does service better then
Helena Cable Tv Providers Provider Name Locked
!
- Barry B.
B

Rating
Good service call.
But there are almost daily service interruptions, that
Helena Cable Tv Providers Provider Name Locked
offers no explanation for, most service interruptions are only minutes long,
but are a nuisance.
The requirement to have at least basic video cable TV service in addition to Internet increases fees from 50 to $74 per month.
We use DirectTV in
Helena Cable Tv Providers Provider Name Locked
of Cable TV for television services, and ROKU for Movie services.
I am waiting to see what happens with the AT&T/DirecTV merger, but thinking about switching to AT&T as my internet service provider.


- Tommy C.
C

Rating
When I went into the store to cancel the tv and phone service, but keep the internet, the customer service rep acted like it was not any problem for her. She did not inquire as to why we were canceling two services but keeping the third. She didn't offer another "deal" or promotion. They did not care when I returned to modem ( bought my own). However, I do get mail and email from them telling me about their " great products".

- Nyla M.
A

Rating
Found out some kinds of mail not compatible with forwarding from their service through ptd though I was able to upload from ptd into my g mail, am unable to continually forward. Just means I have to check more than one email system at times though I
Helena Cable Tv Providers Provider Name Locked
,t use windows mail that much. Love having cable, so much faster than phone. Price is comparable
- Nancy E C.
F

Rating
my problem?
Helena Cable Tv Providers Provider Name Locked
sucks, adds additional charges and waits for an objection.
Helena Cable Tv Providers Provider Name Locked
mentioned running capitalistic dogs and he was right 60 years ago. Welcome to America USA specifically. I have a maintenance man on property who resoved my problem in under an hour. He does not work for
Helena Cable Tv Providers Provider Name Locked
. Go figure.
- Glenn D.
A

Rating
I hear complaints from friends/family about the service interruptions & billing issues they have & it makes me grateful that I live in
Helena Cable Tv Providers Provider Name Locked
coverage! I have seldom, in 16 years had a service interruption & NEVER have I had a billing issue. The price is right AND consistent much like the service itself. The only complaint I have is the new routers they are using. They do not allow you to personalize the network name or the password. I run a beauty/barber shop & it was a lot easier for people to find my network when it was my shop name rather than a long list of random (to us outside of BH) numbers & letters. And even easier for me to remember the passcode when it was the shop phone number. Other than that, I have nothing to complain about, I love
Helena Cable Tv Providers Provider Name Locked
!!!!
- Melissa C.
B

Rating
The call center, once you get in, is very helpful and scheduled a technician. Technician is top notch. Friendly and used to work for
Helena Cable Tv Providers Provider Name Locked
, That is the WONDERFUL company that Charter bought out. We aren't excited about being part of a much larger provider but in a rural area, there are no real options. Overall, it is good service with really good technical support.
- Suzanne A.
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All Cable Tv Providers in Helena, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A/V Solutions

6897 Gadsden Hwy
Trussville, AL
A/v solutions can help with installing tv mounts to complete home theater installations or...

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

AT&T U-verse Adger

4417 Boston Rd
Adger, AL
Call us now to place your order from local dealer.

AT&T U-verse Alabaster

300 Colonial Promenade Pkwy
Alabaster, AL
Place order with loca authorized dealer of the company in your town.

AT&T U-verse Bessemer

1728 9th Ave N
Bessemer, AL
We are local authorized dealer for the company.

AT&T U-verse Birmingham

Birmingham, AL
You may place order anytime from 24 hours of 7days a week with us.

AT&T U-verse Chelsea

15203-15205 Alabama 38
Chelsea, AL
Call us now to place your order from local dealer.

AT&T U-verse Cullman

314 2nd Ave SW
Cullman, AL
We are happy to serve to you 24*7.

AT&T U-verse Dolomite

1001 Fairlawn Dr
Bessemer, AL
Buy from local dealer and get piece of mind.

AT&T U-verse Fairfield

3520 Avenue E
Birmingham, AL
Place order with loca authorized dealer of the company in your town.

AT&T U-verse Fultondale

1419 Stouts Rd
Fultondale, AL
Call us now to place your order from local dealer.

AT&T U-verse Gardendale

116 Payne Rd
Gardendale, AL
We are happy to serve to you 24*7.

AT&T U-verse Hanceville

203-205 Bangor Ave
Hanceville, AL
You may place order anytime from 24 hours of 7days a week with us.

AT&T U-verse Harpersville

2-114 Burns Ln
Harpersville, AL
You may place order anytime from 24 hours of 7days a week with us.

AT&T U-verse Hayden

100 Cane Creek Rd
Warrior, AL
To get any more information about company call us anytime of day.

AT&T U-verse Helena

1-99 Lake Davidson Ln
Helena, AL
Please feel free to call us anytime for any question about placing order or for the service.

AT&T U-verse Leeds

7701 Parkway Dr
Leeds, AL
You may place order anytime from 24 hours of 7days a week with us.

AT&T U-verse Locust Fork

29941-30211 Alabama 79
Locust Fork, AL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

AT&T U-verse Maylene

301-617 Lane Park Trail
Maylene, AL
To get any more information about company call us anytime of day.

AT&T U-verse Mc Calla

513-599 W Town Plaza
Bessemer, AL
Please feel free to call us anytime for any question about placing order or for the service.

AT&T U-verse Morris

512-530 Old U.S. 31
Warrior, AL
To get any more information about company call us anytime of day.

AT&T U-verse Mount Olive

1-539 Sleepy Hollow Rd
Hayden, AL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

AT&T U-verse Mulga

1401-1405 Middle St
Mulga, AL
Place order with loca authorized dealer of the company in your town.

AT&T U-verse New Castle

5401 Mimosa St
Gardendale, AL
Call us now to place your order from local dealer.

AT&T U-verse Pelham

3115-3199 Cummins St
Pelham, Al
Its very easy to place order via phone. we are available 24 hours 7 days a week.

AT&T U-verse Pinson

6202 Walnut Cir Dr NE
Pinson, AL
We are local authorized dealer for the company.

AT&T U-verse Trussville

5920 Valley Rd
Trussville, AL
Call us now to place your order from local dealer.

AT&T U-verse Warrior

100 Cane Creek Rd
Warrior, AL
We are happy to serve to you 24*7.

BENTECH LOW VOLTAGE L.L.C.

923 IRVING RD
Birmingham, AL
Owner operated. charge by the hour or by the job.

Bill Hinton Sales

4420 Wildflower Cr.
Bessemer, AL

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY
Saint Petersburg, FL
Bright house networks is the sixth largest owner and operator of cable systems in the u.s. and...

Cable TV Birmingham

Birmingham, Al
Please feel free to call us anytime for any question about placing order or for the service.

Charter Communications

733 Main St.
Gardendale, AL

Charter Communications Birmingham

3535 Grandview Parkway
Birmingham, AL
Place order with loca authorized dealer of the company in your town.

Charter Communications Birmingham

4601 Southlake Parkway
Birmingham, AL
Buy from local dealer and get piece of mind.

Charter Communications Dora

2461-2607 Sharon Blvd
Dora, AL
Call us now to place your order from local dealer.

Comcast Birmingham

2100-2198 Richard Arrington Jr Blvd N
Birmingham, AL
You may place order anytime from 24 hours of 7days a week with us.

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX
Packages starting at just $19.99 per month. free $100 restaurant,com gift card with qualifying...

Dish Network Birmingham

2321 5th Ave N
Birmingham, AL
Place order with local authorized dealer of the company in your town.

Dish Network Dora

87-174 Chercola St
Dora, AL
We are local authorized dealer for the company.

HD Innovations

8651 Highlands Drive
Trussville, AL
Audio/video sales and installation

Hitson Services,LLC

127 Mountain View Ct
Millbrook, AL
We are an all around low voltage company. we are happy to do everything from hanging a simple...

Superior Installation Group

2612 niazuma av
Birmingham, al

Time Warner Birmingham

1801 5th Ave N
Birmingham, AL
Buy from local dealer and get piece of mind.

Time Warner Cable W Birmingham

1133 3rd Ave
Birmingham, AL
Place order with local authorized dealer of the company in your town.

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park, MI
Wescomm technologies is an installation firm that serves as a “one-stop shop” for...

Whittsett Technical Services LLC

524 Midway St
Birmingham, AL
We are a small electronics installation and repair company specializing in video surveillance,...

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