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Cable Tv Providers to Avoid

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Top Rated Cable Tv Providers

5

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Over 214 reviews for
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A
"He was there as we were moving into the site when moved from one location to another 18 miles away.
showed up right on time and had us up" and running in 5 minutes. At the last location he did the hook up too fast and friendly, on time and very professional. That is why we stayed with the company when we moved.

-Joey J.

A
"The afternoon of the day I called, Anatoly came to my home and quickly diagnosed that the power supply had blown - even had me look at the blackened board where" a resistor/transistor (I dunno) had blown away. He had the replacement power supply in his truck, swapped it out and all was well. He then helped me carry the TV upstairs & offered to get it working with my DirecTV. He got the job done quickly and well below his telephone estimate. If you're in the Jacksonville area, you'd be nuts to call anyone else. He knows his stuff & comes prepared. Another great example of the value of Angie's List.

-William C.

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Local Articles in Helena

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
 
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Cable Tv Service reviews in Helena

A

Rating
Very professional crew; extremely meticulous. Did a great job on the work and walked me through all the decisions I needed to make. I felt they pushed the up-charges hard, but otherwise I was extremely happy with the experience and end product.
- Tim G.
C

Rating
We bought a new house and requested that
Helena Cable Tv Providers Provider Name Locked
come out and install both cable TV and internet. On the date of install a man came out and stated he could not install and it would take approximately 2 weeks to 6 months to get our services installed. We scheduled another appt and the same thing happened again. This went on for nearly 4 months. Finally after fighting with them for an install and endless excuses for why they couldn't install, and offensive comments on the part of their customer service we decided to go with another provider. The day after the other provider installed they called and said they were coming out to install. Eventually, the other provider quit offering the services we required at the price we were wanting so we went to
Helena Cable Tv Providers Provider Name Locked
again. They were able to install but the man was unprofessional and talked negatively about
Helena Cable Tv Providers Provider Name Locked
. He even made us install part of our services ourself because he was "running out of time". Eventually we had to have another tech come out to fix what he neglected to do. We have frequent outages of our cable and internet and they "can't figure out why". Not very customer oriented
- Emily C.
B

Rating
Internet offers the best service that I can find. Cable TV is a monopoly. Landline phone is the cheapest but doesn't operate when power is out. I may end landline at some point. To the extent I have needed it, their repair service has been excellent. As there are few alternates where I live, I would recommend them over Verizon DSL and landline.
- William K.
A

Rating
they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote controls. ALL in the 2 hour window
- Andre S.
F

Rating
In September my bill was $156, the next month it went up to $184, then I called and they were supposed to reduce the amount because I was "a loyal customer." My bill today, in February, and they upped my charge again. They also keep charging me for 6 TVs - I do not have 6 TV's. I called the main office and they have not yet gotten my bill corrected. The local company is not very helpful only the main office.
- Ellen W.
B

Rating
I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.
- Theodore S.
D

Rating
The installer was fine at his job (but wanted me to call him directly instead of calling
Helena Cable Tv Providers Provider Name Locked
in case of trouble in the future. I get it. I know why he would want that. But no). Everything else, every other customer service interaction, has been exactly as bad as
Helena Cable Tv Providers Provider Name Locked
's abysmal and well-deserved terrible reputation would lead you to expect. They love passing the customer from one agent to the next: I got hung up on and/or transferred by two separate people before I finally got someone to do what was needed one of the many times I've had to call to get something fixed. Just got my first bill, which included $140 for a service I cancelled weeks ago and never used. The latest customer service guy I spoke to claims he's removed it, but a lot of claims from
Helena Cable Tv Providers Provider Name Locked
agents have proved to be false in the past month (We spelled your name wrong on your initial order? Too bad, you have to go in person to a
Helena Cable Tv Providers Provider Name Locked
office to have it changed. The next week, a different agent I speak to on the phone fixes it on the spot. And that's just one example of many).
In short, incompetent staff that doesn't care (and I imagine they're paid nowhere near enough to care at all). If you are stuck with
Helena Cable Tv Providers Provider Name Locked
, never, ever, EVER use their online chat service, is my advice. Like, ever. You may get tossed around from agent to agent on the phone, but it'll still be better than "
Helena Cable Tv Providers Provider Name Locked
" the know-nothing agent at the other end of the chat.
I have no other option for cable or Internet in my current location. Otherwise I never would have chosen
Helena Cable Tv Providers Provider Name Locked
, which is exactly as useless as I expected. The only reason I don't give them flat-out across-the-board F's is that the actual cable and Internet service seems to be good. I indicated I'd use them again, but that's because, again, sometimes you have no other option. If I did, the answer would be H***, NO.
- Karen F.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.

All Cable Tv Providers in Helena, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A/V Solutions

6897 Gadsden Hwy
Trussville

AK Security Solutions

29720 Quinkert St

AT&T U-verse Adger

4417 Boston Rd
Adger

AT&T U-verse Alabaster

300 Colonial Promenade Pkwy
Alabaster

AT&T U-verse Bessemer

1728 9th Ave N
Bessemer

AT&T U-verse Chelsea

15203-15205 Alabama 38
Chelsea

AT&T U-verse Cullman

314 2nd Ave SW
Cullman

AT&T U-verse Dolomite

1001 Fairlawn Dr
Bessemer

AT&T U-verse Fairfield

3520 Avenue E
Birmingham

AT&T U-verse Fultondale

1419 Stouts Rd
Fultondale

AT&T U-verse Gardendale

116 Payne Rd
Gardendale

AT&T U-verse Hanceville

203-205 Bangor Ave
Hanceville

AT&T U-verse Harpersville

2-114 Burns Ln
Harpersville

AT&T U-verse Hayden

100 Cane Creek Rd
Warrior

AT&T U-verse Helena

1-99 Lake Davidson Ln
Helena

AT&T U-verse Leeds

7701 Parkway Dr
Leeds

AT&T U-verse Locust Fork

29941-30211 Alabama 79
Locust Fork

AT&T U-verse Maylene

301-617 Lane Park Trail
Maylene

AT&T U-verse Mc Calla

513-599 W Town Plaza
Bessemer

AT&T U-verse Morris

512-530 Old U.S. 31
Warrior

AT&T U-verse Mount Olive

1-539 Sleepy Hollow Rd
Hayden

AT&T U-verse Mulga

1401-1405 Middle St
Mulga

AT&T U-verse New Castle

5401 Mimosa St
Gardendale

AT&T U-verse Pelham

3115-3199 Cummins St

AT&T U-verse Pinson

6202 Walnut Cir Dr NE
Pinson

AT&T U-verse Trussville

5920 Valley Rd
Trussville

AT&T U-verse Warrior

100 Cane Creek Rd
Warrior

BENTECH LOW VOLTAGE L.L.C.

923 IRVING RD
Birmingham

Bill Hinton Sales

4420 Wildflower Cr.
Bessemer

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY

Charter Communications

733 Main St.
Gardendale

Charter Communications Birmingham

3535 Grandview Parkway
Birmingham

Charter Communications Birmingham

4601 Southlake Parkway
Birmingham

Charter Communications Dora

2461-2607 Sharon Blvd
Dora

Comcast Birmingham

2100-2198 Richard Arrington Jr Blvd N
Birmingham

Dish Network Birmingham

2321 5th Ave N
Birmingham

Dish Network Dora

87-174 Chercola St
Dora

HD Innovations

8651 Highlands Drive
Trussville

Hitson Services,LLC

PO Box 1098
Millbrook

Time Warner Birmingham

1801 5th Ave N
Birmingham

Time Warner Cable W Birmingham

1133 3rd Ave
Birmingham

Wescomm Technologies Inc.

15091 Champaign Rd

Whittsett Technical Services LLC

524 Midway St
Birmingham

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