Hanceville Cell Phone Companies

in Hanceville, AL

Hanceville Cell Phone Service Articles

Cell Phone Service reviews in Hanceville

A

Rating
Best service experience ever!! I'm not sure where to begin... first let me start out by saying the owner is the person that not only performs the free on-site estimate, he actually performs the installs. Talk about peace of mind! His knowledge and professionalism are un-parallel. He provided excellent information and gave expert advice on camera locations for best possible viewing of the surveillance cameras... which, in my case, meant purchasing less cameras than I first anticipated!!
Free estimates, no surprises.
Thorough explanation and extensive knowledge. Amazing customer service!
Did I mention no wires??
Hanceville Cell Phone Companies Provider Name Locked
(owner and installer) is a magician with the wiring! He goes the extra mile and a half to ensure there are no unsightly wires and zero mess from the installation.
Hanceville Cell Phone Companies Provider Name Locked
has the best prices out there, AMAZING work and the peace of mind that the owner of the company is on-site with the installation. Couldn't be happier!!!
- Stacy D.
A

Rating
Staff at store: worked with me by explaining options and looking for special offers.
Installer: kept appointment time; professional and answered my questions.; cleaned up after install.
System: has worked very well for all my wireless devices. Speed sometimes slows when several devices are logged on at once, but still much faster than my previous DSL.
Overall: satisfied with AT&T and with the wireless service
Price: would like it to be lower.
- Cecelia S.
A

Rating
See above. When my carpet was put in, the carpet people pushed a large roll top desk into the phone outlet and crushed it. We figured out we didn't have a dial
Hanceville Cell Phone Companies Provider Name Locked
, and
Hanceville Cell Phone Companies Provider Name Locked
came out and found the problem and fixed it. That was about tow weeks ago. The yesterday called them late and they came out to rearrange wires that were too tight and restrictive.
- Jeanna H.
D

Rating
After service was activated in June, we had no dial
Hanceville Cell Phone Companies Provider Name Locked
or internet for seven days. After three phone calls to troubleshoot and an outage in our area, a technician came out and corrected what he described as an installation issue by the original technician. Service worked for only 1.5 days before we lost internet again. A 3 day outage occurred, after additional phone calls we were told it was due to equipment issues in their central office. After service returned, download speed was 0.48 Mb/s, and upload speed was 0.14 Mb/s. We couldn't even open google homepage in less than 90 seconds. A long wait (greater than 30 minutes) on the phone queue got us to technical support who confirmed our speed was unacceptable. In addition to sending a replacement modem, I was transferred to sales to upgrade service to the 7-10 Mb/s package. However, after another very long wait on hold (30 minutes), that sales representative told me that 7-10 Mb/s was not available at my location after all. Any two
Hanceville Cell Phone Companies Provider Name Locked
reps I spoke to did not seem to be working from the same set of information. At that point we cancelled the service. The customer service representative who closed our account apologized for the poor service and told me that because we cancelled within 30 days, we were within the trial period and would not be billed and she would note this in my account. Three months later in Sept, we received a notice from a collection service for an outstanding bill of $80 from
Hanceville Cell Phone Companies Provider Name Locked
. I contacted
Hanceville Cell Phone Companies Provider Name Locked
to resolve, but they responded that I must have been misinformed and needed to pay the bill to avoid being reported to a collection agency which would impact credit rating. I payed the bill but will not be going anywhere near a
Hanceville Cell Phone Companies Provider Name Locked
product in the future.

- Mary H.
F

Rating
STAY AWAY FROM THIS COMPANY!
This has been the worst experience I have ever had with any customer service, in any field. They have
Hanceville Cell Phone Companies Provider Name Locked
charges everywhere and continued to charge me for two months after I told two representatives, including my business rep, to close the account. I was told I would be charged $20 per line for two lines, $20 for the S5 I purchased, and $10 for the iPad I had on their system. So, I should have been paying around $80-$85 with taxes. My bills were always over $140 dollars because of
Hanceville Cell Phone Companies Provider Name Locked
charges which were immense. When I tried to activate two more lines they sent me the wrong
Hanceville Cell Phone Companies Provider Name Locked
card 3 times for the iPhone. Then the one they sent me for my main line was cancelled by them so I had to drive an hour to the nearest store to get it corrected. We also had to call tech support 3 times to even get the phones to work properly because they synced them incorrectly. My rep did credit my account $150 for all the mistakes, but it did not end there. I bought the second line because I needed their wifi calling, so my rep sold me an S5. It apparently is the only android phone that will not do wifi calling, which was my reason for choosing tMobile in the first place. Instead of getting me a different phone, he sent out a signal booster which did no good. I didn’t have enough signal to make it worth using and the booster only helped a little at my house but did no good at my job sites. Finally, I left them after 5 months of constant issues and switched to Verizon. I transferred both numbers and was using them on Verizon for 2 months, yet here comes another tMobile bill. They are still charging me for the second line!!!! They said it’s because Verizon didn’t fully port the number so it was dual usage. However, I had talked to one tMobile agent on the phone and emailed my rep to ensure the account was closed when I switched and they both said it was, even the automated system said it was closed. When I just called they told me too bad Verizon didn't port it fully and kept every faulty charge. Also, I was told that the automated system was saying that because the first number was the primary. This was just a headache from day one that cost me a lot of time and money I should not have lost.
- Stephen B.
D

Rating
Telephone and internet provider in local area. Web mail is slow and it takes two or more times to log in to get connected. At times it is not much faster (DSL) than the previous dial up. Techs only give you excuses.
- Bob M.
A

Rating
The biggest problem we have had with
Hanceville Cell Phone Companies Provider Name Locked
was its TV service. It would go out for varying lengths of time for no good reason we could discern and do it multiple times in a night. Even after reporting specific times it went out and for how long, the problem wasn't fixed, so we dropped the service. This is when it first came out, and may not be a problem now. Other than that, we have always had good service from
Hanceville Cell Phone Companies Provider Name Locked
and are happy with the telephone and internet provided.
- Cheryl C.

All Cell Phone Companies in Hanceville, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AMERICAN TOWER CORP

329 COUNTY ROAD
Hanceville, AL

AMERICAN TOWER CORP

209 10TH ST SE
Hanceville, AL

AMERICAN TOWER CORP

956 COUNTY ROAD
Hanceville, AL

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

COMPUTERS & ELECTRONICS TECHNOLOGY

1355 HUEYTOWN ROAD STE. 109
Hueytown, AL

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

iVi Wireless

Lancaster, PA

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

Power Home Technologies - Hunstville, AL

2905 Bob Wallace Ave SW
Huntsville, AL

SLAPPEY COMPUTER NETWORKING

4260 CAHABA HEIGHTS CT
Birmingham, AL

T MOBILE

12920 SE 38th St
Bellevue, WA

TYCO CORP TELECOM

175 COUNTY ROAD
Hanceville, AL

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