Goodwater Lumber Stores

Goodwater, AL

Goodwater Home Improvement Store Articles

Sample Reviews

A

Rating
The installer was a little late due to problems with an earlier job, but that's no big deal-things happen. He came and did a great job installing the door and cleanup. He explained some little bits of info regarding the door (maintenance, etc)
- Jim D.
F

Rating
We bought property to build a camp. We called RW
Goodwater Lumber Stores Provider Name Locked
, the North Kingsville Ohio location, because we were having a culvert installed and were told by the culvert distributor that we had to put a certain type of gravel over top. When we called RW
Goodwater Lumber Stores Provider Name Locked
this morning to inquire, we explained in detail our project and asked for suggestions, considering they are indeed a gravel distributor. We knew we needed a type of gravel that would "pack."
RW
Goodwater Lumber Stores Provider Name Locked
's representative told use what gravel (wash gravel) would be best, then gave us a price of $38 per ton and we needed 8 tons. We were having it delivered as well. The total cost would be $348 which included delivery.
When RW
Goodwater Lumber Stores Provider Name Locked
's driver arrived, he told us that it was his opinion that this gravel was not the right gravel but the owner suggested it. After the dumped the gravel and spread it, we tipped the driver $50 and he went on his way. We were told that we could drive over it no problem by RW
Goodwater Lumber Stores Provider Name Locked
. Well, we did and it was a problem as we got stuck and sunk in the gravel. We had to get towed out.
We called RW
Goodwater Lumber Stores Provider Name Locked
to complain. We explained even his driver said the gravel was not the right product for our project. The representative who identified himself as the owner became combative. He insisted that was the best product that he had for that project, that his driver would never say such a thing, and that "we needed another
Goodwater Lumber Stores Provider Name Locked
of another type of gravel" in order to drive over the culvert . To which we then asked why he wouldn't have mentioned this when we called and he was selling us on his product/service. The "owner" was extremely unprofessional and told us, "once it hits the ground, it can't be returned." I am convinced the person we spoke with is not the owner, and plan to call their corporate office to complain and ask for our money back. If I do get it back, I will update my review, but I am not hopeful.
I would not recommend RW
Goodwater Lumber Stores Provider Name Locked
based on their poor customer service and unprofessionalism. Imagine, being told this is the product you need, you agree to buy it, then when you go to use it, you get stuck, in the middle of the woods with no one around and limited cell phone service and had to get towed. Then calling the company you bought the product from and get no sympathy for the terrible experience that they caused! RW
Goodwater Lumber Stores Provider Name Locked
just did not care. They took our money (we found out we were overcharged from another gravel distributor) and that was it.
Beware if thinking of using this business!
North Kingsville
3026 E. Center Street
North Kingsville, OH 44068
(440) 224-2664
Fax - (440) 224-2667
- bonnie C.
A

Rating
I first called them to fix a garage door. They showed up promptly. It was Sunday. The second time I used their service was to replace one door and one gate of my back yard. The gate was unusual, because it closed at a 90 degrees angle. They did them with exceptional craftsmanship.
- Victor W.
F

Rating
Mr.
Goodwater Lumber Stores Provider Name Locked
was punctual and completed the job within 4 hours. However, once the unit was installed I complained to him the sound of the AC system was
Goodwater Lumber Stores Provider Name Locked
than usual. Instead of working with me, he claimed he did nothing different to make the AC system sound
Goodwater Lumber Stores Provider Name Locked
and wouldn't work to fix the issue unless he received confirmation from our Realtor that she would pay him more to complete the job. He left the evening and returned the next day. Upon return, he serviced the unit and admitted he forgot to turn a switch on. The AC system sounded normal again. We ran the unit for a few days then turned it off before we left for vacation. We were gone for 10 days. Upon return we noticed a leak through our Kitchen ceiling. The leak was coming from our AC
Goodwater Lumber Stores Provider Name Locked
as it filled up with water instead of draining through the drainage system Mr.
Goodwater Lumber Stores Provider Name Locked
installed. Needless to say, my husband and I called our insurance company ASAP, Servpro was called as an emergency water service and we paid another HVAC company to service the AC
Goodwater Lumber Stores Provider Name Locked
and drainage system. The HVAC company confirmed the AC
Goodwater Lumber Stores Provider Name Locked
and drainage was improperly installed, causing the leak. Servpro also confirmed the water damage was caused from faulty installation.
It has been months of dealing with our insurance company, looking for contractors to remedy our kitchen cabinets and ceiling. To this day, State Farm has not received any insurance information from Mr.
Goodwater Lumber Stores Provider Name Locked
- he denies the work, despite us providing copies of statement, cancelled check and email trail with communication to our Realtor. Mr.
Goodwater Lumber Stores Provider Name Locked
is hanging up on our insurance company and ignoring letters.
I would not recommend Mr.
Goodwater Lumber Stores Provider Name Locked
to anyone.
- Lindsay U.
F

Rating
Terrible. I was replacing appliances in a rental unit and had a tenant with a move in date. The existing appliances were removed. I waited to meet the delivery truck from
Goodwater Lumber Stores Provider Name Locked
. He brought in only one of the 3 scheduled for delivery.
Goodwater Lumber Stores Provider Name Locked
never notified me of the 2 week delay on the other 2 appliances. With a tenant moving in that afternoon I had to scramble to find another vendor to provide the appliances that day and, since their installers were already fully booked that day, a company to install the replacement appliances. Called customer service. No apology or other of anything to make up for problem. Was told to call the manufacturer of the appliance since they are the ones that caused the delay. I feel that since all my contacts were with
Goodwater Lumber Stores Provider Name Locked
it was up to them to notify me in advance of the problem. The transaction ended up costing me more money and a very stressful day.
Would not use
Goodwater Lumber Stores Provider Name Locked
again for items to be delivered, only for in store purchases.
- Gaylene V.
F

Rating
I will never use them again and I warn everyone to not use there instillation service. We had to go into the store 4 times to get the doors ordered. That should have been a warning to us. However, it seemed convenient to have them handle everything. Not the case they have been to my house 3 times now trying to get the doors correct so that they can pass inspection. The crew was never on time. We pointed out that the doors didn't close right. They told us they fixed it. It didn't pass inspection ( they never even looked at the plans). The person they sent out the 3rd time told me that the doors were installed wrong. He called his boss and when he came the next day to do it right the boss showed up the the guy who installed them wrong and he tried to convince the other employee how what he did was right. Then she tried to convince me it was ok.. her employee would not confirm this and I spent yet another day at home while they redid the doors. I have another inspection on friday. When I spoke to
Goodwater Lumber Stores Provider Name Locked
they told me I needed to work it out with the contractor. no help at all
- LYNNE G.
A

Rating
I can't believe I'm the first person to review
Goodwater Lumber Stores Provider Name Locked
on Angieslist. For one thing, they have been a Portland icon for 92 years. For another, they are old school in the depth of their staff's knowledge. They even suggest cheaper ways of getting the job done and patiently help you figure out how to solve a problem. Plus they are extremely nice, every one of them.
I had some small jobs related to a big remodel in my duplex. They figured out how to brace a dividing screen, sold me the correct size bolts, and walked me through how to get the job done. They sold me cabinet knobs and pointed me to the more reasonably priced ones, which were really just as high quality as the spendier ones. They found me an unusual size curved curtain rod for a new shower stall, one I couldn't even find on the Internet. I'll never go anywhere else for my hardware needs.


- KATHY F.
A

Rating
We purchased our home 6 months prior and the windows were literally falling apart. Talked with
Goodwater Lumber Stores Provider Name Locked
at
Goodwater Lumber Stores Provider Name Locked
about windows and doors he was very knowledgeable about the products and helped pick what was best for us in our price point. We purchased Provia windows and a half glass back door.
Goodwater Lumber Stores Provider Name Locked
walked us thru the entire process once the windows and door were in... the installation dept called and set up appointments they were very professional and cleaned up after themselves. We have since made
Goodwater Lumber Stores Provider Name Locked
our go-to store and visited many times since for other home improvement needs (even though its much farther than the big box stores.)
- Jennifer G.
A

Rating
Goodwater Lumber Stores Provider Name Locked
sold us the top of the line vinyl windows, being the first of three separate measurers who assured us that these would be the best fitting windows. The second guy came a week later to make certain
Goodwater Lumber Stores Provider Name Locked
's measurements were accurate. Indeed, they were. When
Goodwater Lumber Stores Provider Name Locked
and Oleg showed up to install the windows, they rechecked all measurements of the new and old windows to make certain everything would fit. Everything went well, every window went in smoothly and I've not seen a team of two work as efficiently as these two guys. Just great.
- David N.
C

Rating
Got the gift card but it took awhile. Angie's list has been bugging me incessantly to write a review, and I simply couldn't take the reminders anymore. This was just a giftcard deal, that's all, nothing special.
- Jason S.
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All Lumber Stores in Goodwater, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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CHAINSAW SALES & SVC

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David Armstrong

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Half Price Sinks and Faucets

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Lowe's

3101 S. McKenzee St.
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M&B Supply & B&E Weatherization

34180 US Highway 280
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Mels Remodeling LLC

1211 Rutherford RD
Eufaula, AL

TG's Construction

4754 Al Highway 223
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The Home Depot - Florence

351 Seville St
Florence, AL

Vampire Professional Tools International

47 Peters Canyon Rd
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Wiregrass Vinyl Products LLC

2674 Joe Bruer Road
Enterprise, AL

Womacks Hardware & Sporting

107 N. Mt. Pleasant Ave
Monroeville, AL
Goodwater Zip Codes

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