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was friendly, punctual, professional, efficient and courteous. I was especially grateful that he was available to perform the work on such" short notice since I literally could not get in and out of my front door without a great deal of difficulty; nor could my housekeeper or dog walker. Thanks

-Traci N.

"Provider was polite professional and proficient. He educated me on the specific lock that he installed and provided other locksmith tips.

-Denis M.

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If you're locked out of your home or car, a locksmith can be your lifeline - but make sure you hire a reputable one.

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In addition to the roughly $100-200 for the lockset itself, I would expect from $50-100 range (depending on your local labor costs) by a locksmith, ASSUMING you get a lockset that uses the existing door and frame lockset holes - should only take about 15-30 minutes in that case. Could run into maybe $100 more for a carpenter or the locksmith to fill and glue the existing holes and then drill new ones if lock does not fit the existing (probably "standard" hole spacing and setback - or maybe $200-300 more for carpenter to put in entirely new striker side trim and paint to match if you don't like the looks of the filled holes.
I understand your concern - but locksmiths are criminal record vetted and bonded pretty well, so not a major risk there. Unless you bought the deadbolt and entry lockset as a boxed set - both keyed the same - it would be normal for him to rekey so they use the same key. People do not want to have to fumble with two different keys to get in, so he probably just did not think to ask if you wanted them the same. Is it also possible he was keying to match a back or garage door lock too so all your entry doors use the same key ? A large portion of their work is rekeying locks after change of tenants or owners, or changing out a worn out lockset, so that would be second nature to him to do it - I don't personally think you have a high risk from this, unless perhaps you live in a very upscale house and had a lot of valuables laying around that he could see while working. If that $66 million Van Gogh painting you bought yesterday was leaning against the entry wall waiting to be hung, then I might be a bit concerned - otherwise not.

Locksmith reviews in Florence


There's not much to say beyond the service was great! The locks looked fantastic, the service was done in a timely manner, and the locks work perfectly. Definitely recommended!
- Dary M.

The technician never showed up or called...I waited the 2 hour window I was given and even an additional hour before I called. I called the office and they apologized and rescheduled me for that Friday. It wasn't an emergency so I said fine. They were going to call me with a time. They didn't call with a time so I emailed to inquire. Got a call with an apology again but still no time. Friday came and went and nothing since. Guess they don't want my business. Will need to look for another on the list I guess. I understand things happen but I am not going to beg to be a customer
- Penny B.

Florence Locksmiths Provider Name Locked
is a Ninja Locksmith. One of my doors (laundry room) became permanently stuck closed. I tried to fix myself but know when to call a pro. Turns out the whole mechanism is broken (I bought my house pre-construction and have a lot of cheap stuff that hasn't lasted long).
Florence Locksmiths Provider Name Locked
got the old guts out and replaced with a new knob and bolt and made sure everything worked smooth as silk.
- Derek F.

The technician was prompt, friendly, and performed the task very quickly. He also went a step further and noticed that my front door sticks, had a larger strike plate in his car, and sold it to me for $10 to change out to help with the problem. I would definitely use this company again.
- Laudan K.

Unfortunately for the locksmith, when he arrived right on time, it seemed like everything possible happened at once to interrupt my communication of the problem. The phone rang with a very important call that I had to take, the dogs suddenly went berserk, a neighbor dropped in to see what all the commotion was about, and so on. I finally just pointed to the doors with deadbolts while still talking on the phone. He went on and finished the job with almost no input from me. He was courteous throughout all the chaos. I will definitely call this company again when I need this kind of service.
- Jean D.

This is a little complicated, but I want people to be aware of the problem. What I'll describe here is a shady arrangement in my view.
I originally contacted a locksmith company that I found on the internet with the name 24Locksmithing. I selected them after contacting 3 or 4 other companies and their estimates seemed the most favorable. What I needed was fairly
Florence Locksmiths Provider Name Locked
: I had purchased on Amazon two new locks - a basic deadbolt and fairly basic electronic keypad lock. I needed to have them re-keyed and installed to replace existing Schlage locks - no new drilling, etc. Just pull out the old & put in the new. Although the person I spoke with on the phone was unwilling to commit to a particular price, I got this general guideline: $15 for the service call, $19 minimum for each lock to re-key, $35 minimum for an install. Based on that, I figured my cost should be around $105 to $125. A little steep, but I was in a bind for time.
Well, apparently 24Locksmithing is merely a company who finds other locksmiths willing to take the work and dispatches them. It took a few hours from the time I called requesting service to the time that someone called back to schedule the appointment. It was GetPro Locksmith that showed up to do the work (which I didn't learn until the end of the whole process when I paid).
I explained to the technician (
Florence Locksmiths Provider Name Locked
) what I needed and he quoted me a price of $225! Again - I was in a bind and didn't pay attention to my inner voice that said "just say no thanks and worst case pay the $15 service call for your trouble". Instead I asked if he'd do the work for $170. He did the old "let me call my manager" thing, then came back and reluctantly agreed.
He took care of the re-keying first, then installed the new deadbolt which went fine. Then he went to work on installing the electronic keypad. It took him quite a while to read the instructions and figure out how to install it, which I found surprising. He even, at one point, criticized the quality of the lock (cheap part made in China, etc.) and that he could get one of his own of better quality and sell it to me (for double what I paid on Amazon.) After finally getting it in, we tried the electronic unlock function which wasn't working. Is that because it was damaged while doing the re-key work? I can't know, and because it was my part, not his - I had no choice but to accept it. I had him uninstall the electronic lock and put the old one back in. The service call lasted about 30-45 minutes total.
Now it's time for payment. Because the lock was supplied by me - I was still asked to pay the full $170. And if I wanted to have him back after getting the lock replaced, there would be another install charge. Foolishly, I paid by check - should have done a credit card so I could contest it - and that's the next part of the story.
FYI, a while later after I was out of the time-bind I was originally in, I took the new replacement lock sent by Amazon to a storefront locksmith who did the re-key in 5 minutes for $10, and then went home and installed the new lock myself in about 15 minutes. The storefront locksmith told me that he hears stories like mine all too often, with even worse price-gouging. He told me that what he would have charged to come the house for the same service would have been more along the lines of my original guess of around $100-$120
Well - by now my check to GetPro Locksmith had cleared the bank and I couldn't stop payment. Several times I tried calling 24Locksmithing to appeal to their better nature and raised my concerns about the excessive pricing. Eventually I reached a manager (took WAY too many calls for that) and told him that I accepted responsibility for the fact that I had agreed to the charge, but requested that, in the spirit of good customer service, they consider refunding part of the charge. Long story short (several calls over several days) - they said they contacted the locksmith who did the job and that they were unwilling to make an adjustment. Weirdly, even though they had all my info, they told me that the company that had done the work was something called "15 minute service", but I was never able to find a business under that name. But the card which was left with me by
Florence Locksmiths Provider Name Locked
was GetPro Locksmith - so they get this review.
In my view - the pricing was exorbitant, and the unwillingness to discuss an adjustment after the fact is ridiculous and usurious. Be careful using the online locksmith services.
- Keith S.

My intention was to have the technician re-key other locks in the house to match the front door deadbolt. I did not realize that a locksmith cannot re-key different brands of lock (e.g., Schlage, Yale, etc.). He informed me of this after finding that one of my locks was not Schlage. I had to go to the store to purchase a new Schlage lock, and he was then able to match all four. I appreciated his willingness to wait while I ran that fifteen-minute errand, but it would have been even better if they'd asked when I made the appointment whether all the locks were of the same type, as I could then have had more time to find just the model I wanted to replace the non-conforming one.
- John B.

Excellent experience.
Florence Locksmiths Provider Name Locked
came on short notice on a Friday evening and opened a door that had been accidentally locked from the inside. He was prompt and extremely courteous. He will be our first call the next time we need a locksmith.

Locksmiths in Florence, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!




1205 11 1/2 AVE W



AGW Alarms & Security

226 Howell Street

B & R Construction Maintenance

521 Old Hwy 75



Rayburn Security

P.O. Box 277

Rock Security

4360 N US Hwy 231

Romans Lock Service

1205 SW 11 1/2 ave

Security Lock & Key

1709 N Wood Ave

Stan's Towing & Auto Repair

215 Old Newton Rd

Shop Local Locksmith Services in Florence, AL

Florence Zip Codes

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