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Find Top-Rated Florence Car Dealerships

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Car Dealerships to Avoid

66

Top Rated Car Dealerships

7

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Over 129 reviews for
Florence Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

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Local Articles in Florence

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

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Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Florence

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Florence, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AMERICAN AUTO & TRACTOR

205 Riverwood Dr
Florence

American Muscle Car

1450 Reeves St
Dothan

Andalusia Ford

301 MLK Jr Expressway

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

BANKSTON MOTOR HOMES INC

3008 FLORENCE BLVD
Florence

Bentley Chevrolet Cadillac

1950 Florence Blvd
Florence

Benton Nissan

1834 Us Hwy 78 E
Oxford

BOYD'S AUTO SALES INC

105 Walnut Grove Cir
Florence

BRUSHMONSTER, LLC

324 North 10th Street
Gadsden

BUTLER MOTORS

2912 FLORENCE BLVD
Florence

C & H AUTO SALES

3713 CLOVERDALE RD
Florence

CARS R US

3519 FLORENCE BLVD
Florence

CARSMART

3711 FLORENCE BLVD
Florence

Clark Auto

usa
Hoover

CREASY AUTO SALES

7865 HIGHWAY 43
Florence

CURTIS CAR'S

8083 HIGHWAY 43
Florence

D & S AUTO SALES

13916 HIGHWAY 157
Florence

Dependable Auto and Salvage

6396 State Hwy 132

DOERFLINGERMOTOR

2917 FLORENCE BLVD
Florence

Driver's Choice

916 S Quintard Ave
Anniston

Ed Sherling Ford Inc

PO Box 311450
Enterprise

FAMILY FORD SALES

1602 FLORENCE BLVD
Florence

FAMILY HYUNDAI

1602 Florence Blvd
Florence

Forestry Supply

1525 River Falls St
Andalusia

Gaston Automotive, LLC

1405 East Broad Street
Gadsden

Gilbert & Baker Ford

10195 Us Highway 431
Albertville

GRAY AUTO WORLD

2922 FLORENCE BLVD
Florence

HALL AUTO SALES

50 BUFFLER DR
Florence

Imports Xtreme LLC

6396 State Hwy 132

J&L Automotives

2795 U.S. 43
Jackson

JACKIE'S LLC

2925 FLORENCE BLVD
Florence

JERRY BAGGETT AUTO SALES INC

14160 COUNTY ROAD
Florence

JERRY DAMSON HONDA

248 COX CREEK PKWY
Florence

Jerry Damson Honda

2220 Bob Wallace Ave
Huntsville

JIMMY'S USED CARS

5491 COUNTY ROAD
Florence

JR'S USED CARS

2555 FLORENCE BLVD
Florence

K R AUTO SALES

7396 HIGHWAY 17
Florence

Kerley Motor Company

1720 Dadeville Rd
Alexander City

Kia Store Anniston - Oxford

1401 S Quintard Rd
Anniston

Kia Store Rainbow City - Gadsden

950 W Grand Ave
Gadsden

Langford Ent. LLC

1502 Rucker Blvd
Enterprise

LONG LEWIS FORD LINCOLN

2551 John Hawkins Parkway
Hoover

Long-Lewis Auto Group

2800 Woodward Ave
Muscle Shoals

Long-Lewis Ford Lincoln of the Shoals

2800 Woodward Avenue
Muscle Shoals

M & M WHOLESALE CARS

5825 COUNTY ROAD
Florence

MONTGOMERY & RHODES MOTORS INC

621 E TENNESSEE ST
Florence

OLIVE TRANSPORTATION

514 Sherwood Ct
Florence

P & M AUTO SALES

13281 HIGHWAY 20
Florence

P & M Auto Sales

980 Black Acres Road
Cropwell

PREMIERE HOMES

4050 FLORENCE BLVD
Florence

Quality Body Works

27195 HIghway 43

RAMBO'S AUTO SALES

4682 HIGHWAY 157
Florence

RAY MILLER BUICK-GMC TRUCK

246 COX CREEK PKWY
Florence

RIDEOUT USED CARS

4948 COUNTY ROAD
Florence

Ronnie Watkins Ford

101 George Wallace Dr
Gadsden

Shoals Auto Sales LLC

PO Box 2785
Florence

Shore Auto Lease Inc

1913 Atlantic Ave

SIX LANE AUTO

2907 FLORENCE BLVD
Florence

SMITH CAR WASH & AUTO SALES

7070 COUNTY ROAD
Florence

Speedway Auto Sales

5640 Hwy 542 West

Sylacauga Marine & ATV Inc

2670 Old Birmingham Hwy
Sylacauga

T & G AUTOS SALES

4401 FLORENCE BLVD
Florence

Talladega Ford

723 E. Battle Street
Talladega

THORNTON CHRYSLER DODGE & JEEP

2536 Florence Blvd
Florence

TINKER BOYD USED CARS

3641 CLOVERDALE RD
Florence

TONY'S USED CARS

4525 COUNTY ROAD
Florence

Town & Country Ford Pell City LLC

1101 Martin St N
Pell City

TOYOTA OF DOTHAN

2285 ROSS CLARK CIR
Dothan

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