Cottondale Auto Sales

Cottondale, AL

Cottondale Car Sales Articles

Sample Reviews

A

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We also had a leak from our tanks in two of our 3 commodes, they came out to fix it right away, and repainted the baseboard that was discolored from the water leak. They also sent a company representative out to check to make sure the home was put together well, and have called to make sure we have no other problems.9
- Della D.
F

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The purchase was fine but the customer service afterwards was less than professional. They gave us 6 months interest free to pay off the rest of the car fee which we had already paid the other half in cash. The remaining amount was to be paid $1000.00 a month until payment was in full. I unfortunately lost my job within that time, however I was making a payment of $500 every two weeks and tried as hard as I could to keep that up. They started calling every day even though payments were being made. The calls were constant and less than professional. I tried talking to them and reminding them of the payments that had been made and were going to be made. However, they continued to be rude.
The final straw that broke the camel's back was when the car was paid in full and the
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needed to be removed from the title. Due to an accident, this had to be done and though it had been some time since the car had been paid off, the
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still remained on the title.
I called on a Wednesday and was told that they would be taking it downtown to the County
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's office. I followed up on Tuesday of the following week. I called
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at 9:51 am on Tuesday. I asked if they had taken the
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Removal form to the County
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's office and they said "yes". I then called my Insurance company and they said it still stated there was a
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still on the title. I called the County
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's office to make sure and they too had not received it so I asked by what means could they deliver the form. They said that
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could fax the form in and they gave me the fax number. I then called
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back at 11:18 am and they said that they would resend it. I then gave them the fax number I had been given and they said that they would fax it over. After waiting a while, I called the County
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's Office at 12:42 pm and they had not received the fax as of yet. So I called
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at 12:45 pm and asked them if they had sent. They said that they had but. reluctantly, would resend.
I recalled the County
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's office at 1:02 pm and still nothing. So I called
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, again, at 1:12 pm and they said that they were re-sending right then at that moment. So I waited and called the County
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's Office at 1:19 pm and nothing. So I waited a bit longer, giving ample time to get it sent and for it to be received. It was 1:39 pm when I called the County
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's office and they still did not have it on their fax. I then called
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again at 1:41 pm and talked to
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. I thought I would use a different angle. I thought if I asked for a salesman and told him that I needed the
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removed from the title so that my Insurance agency and then I would be able to buy another car and would be able to do so there, with them. But the fax had to be sent first so that the
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would be removed and I could pick up my check to buy a new car with them again. He said that he would get it taken care of so I thanked him and gave them a few minutes. I called the County
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's office at 1:52 pm and they had not received it.
At my wits end, I called
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for what I hope to be my last time. It was 2:00 pm and I asked for the manager in charge right away. The girl on the other end asked how she could help. I told her that I had spoken with her and several others at that point and she, nor anyone else I had spoken to, had been of any help. I wanted to talk to the Manager in Charge. She would NOT let me talk to anyone else. She tried talking to me sweetly by calling me sweetheart, etc. but I told her that I was not her sweetheart and to give me the person in charge and she still would not. I ended the call by telling her that I was going to report her to anyone and everyone. Others should know what kind of a business they run and how they are fine when it had anything to do with them getting money but lacked tact when it came to serving the customer's needs. And the representative,
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, was less than professional. She was the one I dealt with the most on the phone there.
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, I highly recommend NOT buying or dealing with
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by any means! Stay far far away!
- Gretchen T.
D

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We contacted
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about a 2004 Buick rendezvous. We setup an appointment to check out the vehicle. We took the vehicle for a test drive and liked the sound of the engine and noticed the breaks were spongy. We decided we liked the car and talked to
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about purchasing the vehicle. He said he knew the breaks needed to be done and would do them for $300. We could pick the car up on Friday. We shook hands. Came back on Friday to pick up the car and everything seemed great with it. Two weeks later we took a road trip 300 miles away and the brakes started smoking. We were driving down lake avenue in Duluth MN. And was pushing my foot all the way down trying to stop, luckily I was able to stop before an accident occurred. He had replaced the pads but left the roders which were like 50 grit sand paper. Because we were out of state we needed to get them done there. We paid $400 for the brakes and roders to be done properly. We also found out three warnings came up on the vehicle. Another $300 needing to be put into the vehicle. I know it's a used car but at least if you say your going to fix the brakes, do it right. I would never recommend anyone to buy a vehicle from them.
- Alexandra R.
D

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I called numerous people involved with
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but was told that their sorry that no one told me that the warranty would run out so quickly but they will do nothing about it. don't depend on the sales rep. or finance department to tell you the fine print details. You are better off to refuse their sales pressure and read everything. don't buy an extended warranty form
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!
- Brenda L.
A

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is a class act. Not only were his cars top of the line quality, but he was responsive, helpful in answering my questions and addressed all my issues and concerns quickly without hassle.
When I test drove the car I was interested in, the car got a flat tire during the test drive. Not only did he replace the tire, but purchased a second tire so they would be balanced.
After I purchased the "as-is" vehicle, I took it to get the maintance update where they identified a minor problem and
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paid to have it fixed as well without any hassle.
I felt I got a great deal on a great car and was blown away by the service. Going to
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Automotive just to check out their cars is an experience in itself - he has some of the most spectacular high end used cars I've ever seen!
We are moving out of the area, but I know when I'm ready to buy my next car, I will STILL come back to
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!!
Best dealer experience I've ever had!!
- John O.
B

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The sale of our TSX went well. Low pressure, and competitive price for our used car, which was a loaner car for their service group. Fairly pleased with the sales process. The
problem came with the financing. I was used to being fairly treated from prior dealerships. (You can stop laughing now. ha ha) They basically have access to many lender options, which were generally favorable, and which made it less advantageous to do a lot of work trying to secure financing ahead of the purchase. With this
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purchase, the financing guy said he was looking at many options to find me the lowest rate, which sounded fine on the phone. He ended up saying that a fairly local bank had the lowest rate. Well, it wasn't until I had signed over my trade-in car that I saw that he has a $250 up-front finance charge on the loan, and a early payoff penalty before 2 years of a 3-year loan. It so happens that my external information showed that my final sales price was at least $250 better than what could have been. So, I went ahead with those lame terms.
One interesting footnote is that I noticed about a week after delivery (and notified the dealer) that there is a puncture in the heat shield under the engine. I am about to take it back for its first service, and we'll see if they do anything about that damage.
- JEFF S.
C

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The salesman was a great person to work with. He was friendly, straightforward, reasonable, knowledgeable, and honest.
The cars we wanted to see were stored on an adjacent, unpaved lot. It was all grass. The ground was wet and muddy -- we came home with dirty shoes. It really seemed like a third-rate used car outfit.
The finance guy added extras into the sales contract without talking to me about it, and then told me to sign. His explanations about certain fees were vague and condescending. He shredded and reprinted the contract three times before he produced a version that reflected the deal I constructed with the salesman earlier.

- Brian C.
A

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I found this company about 10 years ago when we needed a limo for work to drive employees from Manhasset, NY to
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, NJ. Based on the wonderful service and a high recommendation, I then used them for my own personal airport transfers to
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airport. They are a little on the pricier side for my budget, but you get what you pay for! I tried using another company to save a little money, and I was severely disappointed in the quality of service compared with Top Town. Top Town's employees are courteous and helpful, you can always get someone on the phone, and they are very professional. I won't use any other companies now that I have seen the superiority of their service.
- jesse L.
F

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We understood we were buying a used mobile home but they stated it would include appliances, bathroom fixtures etc. When it was delivered there was no lid on the back of the toilet and when we drove back there( an hour drive)assuming it was just a mistake. But they said they did not have any more available,they have several hundred mobile homes at that location. Yesterday we had the electrician come in to hook up the electricity to the mobile home and the
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, he found there were no wires in the back of the
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at all. We paid cash in good faith and feel we were taken advantage of. I understand that we were buying from a essentially used car dealer but am still very disappointed
- Sheryl R.
A

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My car was ready on time. Everyone in the dealership thanked me for my business and I received follow up calls from the salesman and the sales coordinator to make sure I was happy.
- LAURA S.
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All Auto Sales in Cottondale, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADVENTURE TRAILERS

5405 SKYLAND BLVD E
Cottondale, AL

ALABAMA MOBILE HOME

5601 SKYLAND BLVD E
Cottondale, AL

ALL RIGHT AUTOS INC

15585 HIGHWAY 11 N
Cottondale, AL

Canterbury Auto Sales

1152 Temple Ave. North
Fayette, AL

CAR MART

6210 UNIVERSITY BLVD E
Cottondale, AL

Carlock Automotive Group

4301 Greensboro Ave
Tuscaloosa, AL

CARSBIZ

5545 SKYLAND BLVD E
Cottondale, AL

COUNTRY ROADS RV

7531 UNIVERSITY BLVD E
Cottondale, AL

DUNN'S WHOLESALE USED CARS

6529 UNIVERSITY BLVD E
Cottondale, AL

Enterprise Rent-A-Car

6876 Center St
Mentor, OH

FIRST CHOICE AUTO SALES

5300 SKYLAND BLVD E
Cottondale, AL

JON'S AUTO & BODY

6029 UNIVERSITY BLVD E
Cottondale, AL

LARRY CROOK MOTOR CO

6130 UNIVERSITY BLVD E
Cottondale, AL

Legacy Automotive

3305 32nd Street H
Northport, AL

POLARIS OF TUSCALOOSA

5479 SKYLAND BLVD E
Cottondale, AL

R NC AUTO SALES

6914 UNIVERSITY BLVD E
Cottondale, AL

Scrubby'S Car Wash

3131 McFarland Blvd
Northport, AL

SELLERS AUTO SALE & SALVAGE

9200 UNIVERSITY BLVD E
Cottondale, AL

Shore Auto Lease Inc

1913 Atlantic Ave
Manasquan, NJ

Townsend BMW

3200 Greensboro Ave
Tuscaloosa, AL

TROY'S HONDA PARTS SVC DEPT

2601 BUTTERMILK RD
Cottondale, AL

WADE BANKS & SONS USED CARS

2623 CLEMENTS RD
Cottondale, AL

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