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Auto Stores to Avoid

27

Top Rated Auto Stores

2

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Over 213 reviews for
Anniston Auto Stores from people just like you.

F
"Decent job on the tint BUT DO NOT TRUST THEM WITH YOUR CAR!!! Especially their Sales manager
. I took my car to the dealer and the dealer" said that
from
's would pick my car up to take it to their shop. After my car was dropped off, I noticed a few speed limit alerts on my UVO account. (You can set a speed limit, curfew and geo fence boundaries and when the car exceeds those boundaries, an alert is saved on your account and you get an alert on your phone with all the details. Those details include specific time stamps, locations, and speed). I set a 65 mph speed limit and this company drove my car at 93 mph for over 5 mins!!! Extremely unprofessional and I definitely will not trust them or allow any of my family and friends to trust them. If they will drive this fast in my car and disrespect my property, what else with they do with my belongings?! They also went 72 in a 55 on the way to return my car.

-Amber H.

A
"Workmanship was excellent, the car was finished when promised and as clean as new.
is nice, straightforward, and I am very happy with the work done.

-Jacqueline C.

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Auto Store reviews in Anniston

A

Rating
Did what he said in a timely manner. Provided information on previous work on the car, was timely and repair works well

- Robert J S.
A

Rating
Fantastic! The bus was on time; it was very clean; and the driver was friendly and fun. My relatives just kept commenting on how much fun they had on the bus and how friendly the driver was. Based on the comments received from our out of town guests, we would definitely hire
Anniston Auto Stores Provider Name Locked
again.
- Orpah H.
A

Rating
Went great. Exactly what I wanted and when I needed it. Waited at the facility while the install took place and associates were more than accomodating. Will definitely go back from any other truck accessory needs.
- Brett C.
F

Rating
This company also known as AAGI did not any anyway want to pay for the repairs of my customers vehicle. She paid for the best warranty available when she purchased her used vehicle that included a rental and the repairs to the vehicle where a covered idem. My customer finally gave up on attempting to get a rental after the runaround she got and had to hitch a ride back and forth from her work for over a week. They attempted to
Anniston Auto Stores Provider Name Locked
me around by not authorizing enough for the repairs by cutting my labor, not allowing a cent of
Anniston Auto Stores Provider Name Locked
up on the replacement transmission. This cost was unfortunately paid by my customer. Consumers Beware !! This is a Cheap Warranty Company that has no business ethics and should not be able to continue to do business in this country!!!!
- David D.
F

Rating
It went terrible. The vehicle was stopped immediately when a check engine light came on and the vehicle was taken to this dealership by a tow truck. They delayed 2 days even looking at it (per their story).
When I was FINALLY able to get a service manager on the phone after 3 tries and nearly 20 minutes on hold I asked for an explanation regarding the vehicle. The very brusque reply was "yeah...you need a new motor" followed by silence. Upon further prodding they described the first thing they did was "started it up and got a cloud of smoke, and the engine seized". They then proceed to postulate that it was because the oil plug was finger loose.....from and oil change 2000 MILES PRIOR (not at a dealership). They claimed there was oil covering the undercarriage from the motor to the back bumper as part of their evidence to back this ridiculous theory (never had low oil light or sign of leak on garage floor). I expressed my doubts and was referred to call
Anniston Auto Stores Provider Name Locked
customer service, which ended up being even more useless than the dealership. That will be the subject of another review.
I asked that the service manager take pictures of the described undercarriage mess and he refused saying he didn't have time. I prodded further and he attempted to placate me by lying and saying he would have the tech do it and email to me. As you may expect the pictures never materialized.
The mangers from the facility that changed the oil called
Anniston Auto Stores Provider Name Locked
Dodge/
Anniston Auto Stores Provider Name Locked
/
Anniston Auto Stores Provider Name Locked
to gather information and set up a time to see the vehicle and ascertain whether they were responsible. The were treated rude and any other communication with them was refused by
Anniston Auto Stores Provider Name Locked
.
After that initial conversation I never had any other communication from the dealership. Not. One. Call.
After taking the vehicle (my expense) to a REPUTABLE dealer the story was quite different. While the plug was conveniently loose the was NO EVIDENCE of leaking on the undercarriage. Turns out the wrong oil filter was placed leading to low oil pressure. Not Chryslers fault, but easily found by a decent, honest and reputable dealer after a few hours of investigation.
My multiple phone calls to
Anniston Auto Stores Provider Name Locked
customer service revealed that the service department at
Anniston Auto Stores Provider Name Locked
lied to
Anniston Auto Stores Provider Name Locked
, blatantly lied as compared to what they told me. In summary:
1. Trying to get in touch with them originally was an exercise in near futility. The receptionist admitted she kept calling the service dept "but they won't pick up'. No one seemed to care or find this behavior abnormal
2. Service department manager was not professional dealing with me or the oil change company.
3. Service department clearly lied about their findings (perhaps the reason they refused to take pictures).
4. Service department made no effort to look for other problems/causes.
5.They started a vehicle BEFORE checking anything, oil, etc, leading to a seized engine. They originally admitted this to myself and to
Anniston Auto Stores Provider Name Locked
before changing their story.
6. They refused to work with a company that was trying to do the right thing and assess their responsibility in the matter.
6.They never once attempted to make contact with me again.
At this point I can only surmise that perhaps the entire loose oil plug story was manufactured to cover for starting a vehicle with no oil pressure before doing even a cursory exam of said vehicle.
I would suggest going anywhere else in the state of GA, or the country for that matter to avoid this dealership.
PS- the oil change company stepped up without issue when the investigation revealed the wrong filter was placed. It could have been that
Anniston Auto Stores Provider Name Locked
and saved me hundreds of dollars in transport fees. DO NOT think they will be an advocate for the customer, my experience indicates the opposite.

- Richard O.
F

Rating
I used the Castleton location. They set an expectation to be done in 3 hours and it took over 6 hours. I didn't had a ride to take me from work to get my car and they never told me this ahead of time. They didn't seem to care that this occurred to me. To me this was very poor customer service. I will never use or recommend them to others due to this.
- Denise G.
A

Rating
Just like then installation process, I found that the employees treated me great. I traveled about 60 miles because of the reviews and have not been disappointed.
- Jean G.
N

Rating
This is a third party parts order setup. they are not the manufactures. They make the mistakes and then expect you to pay again prior to them correcting the problem. Wait time and phone response is the worst I've had to deal with for any purchases ever made. wait time for replacement parts... I'm still waiting even though I had no other choice but to authorize another charge to get them to reorder the correct parts. I do not recommend this company. If you need service, I'd recommend you try ordering directly from the manufactures or at least somebody other than
Anniston Auto Stores Provider Name Locked
.
- Rob C.

Auto Stores in Anniston, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Andalusia Ford

301 MLK Jr Expressway

Benton Nissan

1834 Us Hwy 78 E
Oxford

Brice Thomas Radiator

2776 Wills Creek Rd
Gadsden

CARiD.com

1 Corporate Dr

CLASSIC CUSTOMS

1321 Hamric Dr E
Oxford

Clay Service & Electronics

89040 Hwy 9
Lineville

DirectBuy of Indianapolis

8450 Westfield Blvd

Ed Sherling Ford Inc

PO Box 311450
Enterprise

Firestone Complete Auto Care

6600 Dustoff St
Fort Rucker

Garrett Truck Service Inc

PO Box 224
De Armanville

Gilbert & Baker Ford

10195 Us Highway 431
Albertville

Long-Lewis Ford Lincoln of the Shoals

2800 Woodward Avenue
Muscle Shoals

Mark's Auto Tops & Upholstery

2106 Noble St.
Anniston

MC CLESKY BROTHERS INC

2300 OLD BIRMINGHAM HWY
Anniston

MORRIS AUTO PARTS

12280 E US HIGHWAY 84
Ashford

Peek's Auto Tops & Interiors

1031 14th St
Calera

Pro Master Automotive Inc

166 County Rd 623
Enterprise

Ronnie Watkins Ford

101 George Wallace Dr
Gadsden

SMC Automotive Repair

300 B Woodland Dr
Hartford

Smith's Garage & Body Shop

2611 County Rd 87
Roanoke

Southern Truck Outfitters

26438 Highway 134
Enterprise

Stan's Towing & Auto Repair

215 Old Newton Rd
Daleville

Sun Block Of Rome

1401 Shorter Ave SW

Town & Country Ford Pell City LLC

1101 Martin St N
Pell City
Anniston Zip Codes

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