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Alabaster Window Tinting Articles
Window Tinting reviews in Alabaster
After 90 days, I contacted the vendor and informed him that the regular moisture bubbles had gone away but the 20 eraser size bubbles that looked different from the rest originally had not changed at all. He then said he was out of town for the next month but he would follow up mid-June and repair if necessary. Vendor did not contact me. I followed up with him mid-june via email and again the following week and received no response. I followed up a third time and finally got an email from an unnamed representative who said that someone would come the following week to assess the situation.
Two representatives from the vendor came the following week, evaluated the bubbles and said that there was indeed some type of dirt that was under the film when originally installed. The removed the old film, cleaned the glass and then installed new film. After they installed the film, they were supposed to also install Dow 995 sealant in order to complete the work. They told me they did not know that this was needed on this job, didn't have any and would contact the owner to have someone come by and finish the work. That was 3 weeks ago and I still haven't head anything. At this point, I'll just do the sealing part myself.
This vendor was friendly and professional during estimation and original installation but It was a real hassle dealing with them for follow-up. While they did mostly repair the original installation problem, they didn't totally complete it and it involved extensive contact on my part over many months.
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