Alabaster Chimney Sweeping Articles

Sample Reviews

F

Rating
Three strikes and you are out!! Made initial appointment -
Alabaster Chimney Sweeps Provider Name Locked
called and changed date (no problem). Day of new appointment he called at the time he was to arrive and said his vehicle broke down, he had to reschedule, he would call that evening (9/18) or tomorrow (9/19). Did not call. He called Sunday, 9/21 to try to schedule. No apologies, excuses or reasons given as to why he did not call. Just - "Have a nice day" when I told him I would not do business with him because he was not reliable.

- Ralph H.
F

Rating
All the dangerous material that he removed fell into and around my
woodburning fireplace insert. He made no attempt to remove the material. It was
packed in and around the insert making an even more potential fire
hazard. I removed more than a 5
Alabaster Chimney Sweeps Provider Name Locked
bucket of the chimney buildup.
Unfortunately I was busy doing other things during the cleaning and once
the faceplate was back in place you couldn't see what had (or had not)
been done.
It was by pure
Alabaster Chimney Sweeps Provider Name Locked
that I discovered the problem prior to using again for the winter season.
- Bruce B.
F

Rating
Initially I accepted that they were not going to complete the sweep the day they arrived and that they were going to instead give me an assessment for all the services they recommended. When they first scheduled the chimney sweep (despite arriving 15 minutes late), my first indications were that they were professional. When they indicated I could use the $95 for the assessment as credit towards actual service, I was OK with paying them the $95. However, it is now well over two weeks since that assessment and I have not received a cost quote as promised. As a customer, I am frustrated.
- KELLY S.
A

Rating
Came very quickly; was very nice and helpful. Arrived on time, cleaned carefully, made suggestions and explained our arrangement.
- Melora N.
F

Rating
He came 1/2 late to clean the chimney, which took him 1/2 hour to complete. The problem is that he found at the top of the chimney 2 layers of loose/cracked bricks which he advised us about but didn't want to repair until next year. What kind of customer service is this? He gets and F in my book! Now I have to find someone else to do want he didn't want to do, who would hire this guy again?
- Lou P.
A

Rating
When Nick arrived, he was very professional. Both he and his co-worker took their shoes off before walking through the house and paid attention to details. The only challenge we had was in the up-front communication. After buying the deal on Angie's List, I didn't hear from this company until they stopped by intending to perform the service. The issue was, I wasn't home because I hadn't been informed of their intent to come over. From there, things went incredibly smoothly. We scheduled the appointment and, as I mentioned above, it went very well. I was glad to hear that my chimney is in good shape (and now it is clean). I would utilize
Alabaster Chimney Sweeps Provider Name Locked
services again in the future.
- Heath H.
A

Rating
The bid was very competitive in part because they were able to work on the room safely without using a lot of scuffling. Crew was clearly experienced and
Alabaster Chimney Sweeps Provider Name Locked
was interactive and eager to please. Several delays because of weather which was understandable. Secondary damage to room of sunroom lead to new leak which was promptly repaired and has stood the test of time. Owner came back to fix inside chimney problem, and without charge fixed our fireplace enclosure which was not part of the original job. We were very pleased with the cost, quality of work and responsiveness.
- Franklin A.
A

Rating
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's feedback was very helpful in addressing the two concerns I had about my fireplace:
1. A draft that was very noticeable on cold days.
2. Occasional smelling of fumes in the living room when the gas/ceramic fireplace was lit.
Alabaster Chimney Sweeps Provider Name Locked
spent about 25 minutes talking through what was happening and relieved my concerns about a potential safety hazard. While his on site services were not required this time, he will be my first contact for future services.
- Carrie G.
F

Rating
I made an appointment a few weeks ago as all appointments were booked up until today. The appointment was scheduled for today between 8AM to 11AM. I waited for three whole hours and it was no show up. I called the company to find out what happened. I was told that it did not have the appointment for me.
I was fed up because of the long wait between the call i placed and the available date. I was very disappointed on the day of the supposed appointment, I wasted my time waiting. For obvious reasons, I chose not to utilize the company for chimney assessment.


- Daphne C.
F

Rating
I made appointment over a month ago and missed out on plans for the weekend due to this appointment . They even called me to confirm the day before. But they failed to show up. I did receive a call 30 mins after they were supposed to show up to reschedule for another 3 weeks from now. Needless to say I'm super p*****!!!
- Stephanie W.
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All Chimney Sweeps in Alabaster, AL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Fireplace Technicians

5756 Stewart St
Milton, FL

Batts' Chimney Services

501 McAllister Road
Albertville, AL

Chimney Capper

6834 Bradshaw Ln
Pinson, AL

CLEAN SWEEP CHIMNEY SERVICE INC

1727 WALLSTOWN RD
Hayden, AL

Construction & Management Solutions, LLC

1025 Montgomery HWY, Ste 207
Birmingham, AL

Guardian Chimney Cleaning

2071 Reverend Abraham Woods Jr Blvd
Birmingham, AL

RSU Contractors

2926 Foster Creighton Dr
Nashville, TN

S & D Services

145 Chalkville Manor Drive
Birmingham, AL

The Care Group, Inc.

PO Box 430123
Birmingham, AL

The Mad Hatter

2100 Rocky Ridge
Birmingham, AL

Woodworks and Fireplace

8365 Old Tenn. Pike Rd.
Pinson, AL

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