Wasilla Computer Repair Service Articles

Sample Reviews

D

Rating
Mr.
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showed up on August 19 right at the end of the 2 hour window provided to me when I made the appointment. He was helpful in setting up synchronization between two emails on Outlook so that my contacts could be recovered but after he left I started getting error messages immediately. He also tried to synchronize the calendar, but it did not work. He also helped get me un-stuck on developing a web site.
He put in 3 of the 4 hours I had paid for and then left, saying that I would have the other hour to use at a future date.
On 9/5 I called to inform the service that I was getting error messages and that I would like to schedule him to come back and fix the problems. I set up an appointment for 3:00 on 9/9. Later, I got a call back and they asked that the appointment be tentatively changed to 9:00 on 9/11 because the technician would be in the hospital till then. The appointment was never confirmed.
The technician ultimately showed up on 9/11 anyway just as I was leaving for the doctor. He was fine with the mixup and only asked what he would be doing when we rescheduled. I told him that I wanted him to fix the error messages and also to install Windows 7 to replace XP. He then asked if he could quickly check the computer to assure that I ordered the correct Windows 7 operating system. I
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him to my office where he checked something on the bottom of the computer and then left.
Geeks called me later that day and asked that I buy Windows 7 from them for $185 which I did. They asked me to let them know when it arrived at my house and they would have the technician come out and install the operating system. I received the package yesterday and called them today to make an appointment.
When I called today, I was told that I had no time left on my original purchase of four hours because the technician had written on the 9/11 order that he spent the last hour evaluating my computer for the Windows 7 operating system (he had taken approximately 2 minutes to turn the computer over and look at the bottom!). When I asked to speak to a supervisor because there had apparently been some mis-communication, the service put me on extended hold and the supervisor did not come back on the line.
I believe that the technician is a good guy, but has limited skills as a technician. The office staff does not appear to have a customer service ethic or any interest in providing quality or complete services.


- William L.
A

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is an extremely knowledgeable tech and I won't use anyone else in the future.. I tried to cut costs by signing with an online tech company offering its service for a set price. BIG MISTAKE!!!! They screwed up my computer and, even though I could have required that they fix it, I doubted that they could. I went back to
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, whom I've known and worked with for many years, and my computer works as well as it ever has. He takes control of my computer and, as a result, he can work with anyone anywhere. He is honest and extremely capable. I highly recommended
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and I know anyone who works with him will not be disappointed.
- Ruth C. H.
A

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We are very pleased with the results. Used them to fix issues that another company had created.
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and his team were always very knowledgeable, professional, punctual, trustworthy and had personality plus. They answered all our questions and came up with great solutions. We highly recommend these guys and would use them again in a heartbeat. Check out their website. WWW.
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.NET
- Julie G.
A

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was amazing. after we finished on the primary reason I hired him we walkd around fising all kinds of stuff. He was informative and very very hepful to someone who knows nothing about computers. Highly reccomend him!!!
- Tim C.
C

Rating
The service rep was unable to fix the computer as he said it was overheating and shutting itself off. He could do only software repairs. He did troubleshoot an additional computer I had to make it run faster, but I didn't see any noticeable difference afterward. The gentleman who was sent was awkward and uncomfortable.
- Constance M.
A

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and his brother worked in tandem to speed up, defrag, connect printers, and add software necessary all at a VERY good ;price. Being professional is great but being affable is even better. They war both. They did not rush and answered all our questions…great guys!
- mark W.
A

Rating
This is my third and fourth respective transaction with Transform and they continue to amaze me. They are willing to tackle jobs that are somewhat unusual and I would/will absolutely return. They are honest, personable, knowledgeable and have reasonable prices.
- Dr KA T.
A

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My computer at work locked up and would not reboot right in the middle of a time sensitive Inspection report that took three hours to put together. Our usual IT company we have been using for the past ten years was too busy and the soonest they could help me would be a couple days out.



I called a business associate and told him my frustration in getting my computer up and running and he recommended this company to me. I called and was pleasantly surprised to get a live IT person answering the phone named
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. She walked me through some tests over the phone and isolated what the problem was with my computer. There was a broken link to our main computer and she had me easily set up access for her to work remotely from our main computer. I knew that computer was due to be replaced next month because it was operating slow but I needed to get up and running ASAP. Our main computer was working so slow that when she would start the repair remotely it would time out after a few minutes of work. I told her we needed to get these computers up and running as it was costing us hundreds of dollars per hour without them operating.
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said she could be out in twenty minutes and felt confident that she knew what the problem was and could get us up and running. Within a few hours she was able to fix our network and provide a patch using our tech's lap top to retrieve the Inspection report I thought was gone for good. There was also something wrong with our Windows program causing big problems she was able to fix right away. From the first contact it sure was refreshing to talk with an IT person that understood my technical problem AND my business problem of getting the computers up and running quickly.
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was very professional, pleasant and knew computers. She had a special talent of communicating technical computer issues in a way that even I understood. Her quick response to get our computers up and running saved the company thousands in lost time and customer contacts.



I would highly recommend this company for computer issues and ask to speak with
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. She recommended upgrades moving into the future and provided a very reasonable quote to replace one of our computers that is seven years old that I will be replacing.
- Royal C.
A

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and
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have been trouble shooting computer problems for me for the last two years. When I purchased a large screen smart TV, they attached it to the wall and set it up, along with a DVD player and DVR. They also set up a smaller TV high on the kitchen wall, hiding all the wires. They also installed extra wifi capability so we can receive signals on our tablets at the pool which is quite far from the house. For the visit on 9/17/2014,
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installed the new wireless adaptor to the smart TV and programmed it so we could watch Netflix and other network functions on the TV.
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had been to the house a few days before to assess the problem and helped me order the new part. Because of their expertise, this company has grown to not only help individuals in their homes, but entire companies with setting up and maintaining their IT programs.
- Betty Z.
C

Rating
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sold me a flat screen TV and wall mount along with cords, sound bar, device to hide cords in wall, and (expensive) universal remote. Since I know squat about this kind of technology I told them "I am counting on you guys to hook me up correctly according to what I want to use this for".
The salesperson sold me the wrong mount for the TV which I didn't know was wrong until the Geek Squad brought it to install. I said that's not the mount I picked out. That's not going to swivel 90 degrees! Nice. When they figured out which one was needed for the TV I bought it turned out I couldn't have the one I saw in the store and the right one had to be ordered. 2 More weeks went by. Once it was finally installed and I was watching it while walking on my treadmill I had the volume up to 45 and still could barely hear it. I thought good grief I'm the one telling my husband to turn the volume down all the time so it's not my hearing that's a problem. Come to find out after calling the store again, that apparently most flat screen TVs have tiny itsy bitsy speakers on the backside of the TV that don't really put out much volume and "most people buy additional speakers". REALLY?
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then why didn't the salesperson suggest that to begin with? especially since I explained from the start that I'd be on a treadmill watching? Ok so I bought a sound bar, a NICE ONE, that was bluetooth capable whatever that means, and I had them mount it to the bottom of the TV up on the wall. Looked pretty good and I could finally hear it. And got the bluetooth to work besides! bonus! Then my husband says "lets swivel it so I can watch football on it. We tried to turn it and the mount was so stiff we could hardly move it. But the TV was sliding around on the mount as we pulled it! (?) AND the speaker that was mounted tight to the bottom of it loosened up and now hangs down a few inches! Ugh! The whole point was for it to be able to be used facing 2 different ways in the room and to be able to turn it EASILY. (And for it to be up high enough for me to see while on the treadmill) Oh and the universal remote... is made for babies fingers. I have slender fingers but the buttons on that thing are ridiculously small. Even the Geek Squad laughed at them. Had I known these things prior to buying I would NEVER have bought my TV there. I didn't save any money either so ...
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I recommend going somewhere else cause it's quite an ordeal getting a wall mounted tv in your home that can swivel 90 degrees. Oh and did I mention I bought a Samsung? TV is great but we already have a Samsung bigscreen down in the man cave so 2 Samsungs in the same room ??? Not so good for remote control. It's a bit laughable I know. Aren't these things that someone who knows about TVs , sound bars, hooking them up , using the remotes ... should know? Oh well live and learn.
- Amy G.
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All Computer Repair Services in Wasilla, AK

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

907 Screen Doctor

308 G St
Anchorage, AK

A+ Technical Services

3307 Boniface Pkwy
Anchorage, AK

AAIT Services, LLC

6426 Coachman Circle
Anchorage, AK

After Hours Computer Repair

We Come to You!
Duluth, MN

AK Repair Guy

6160 Old Seward Hwy.
Anchorage, AK

Alaska Computer Garage

3705 Arctic Blvd
Anchorage, AK

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amvean

102 Madison Ave
New York, NY

Analogy Consulting

17264 San Carlos Blvd
Fort Myers Beach, FL

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Arctic Baja Remote Computer Repair

205 E. Benson Blvd.
Anchorage, AK

BORMAN AUTO REPAIR

1950 E DOWLING RD
Anchorage, AK

BUSINESS COMPUTER SOLUTIONS

490 N MAIN ST PMB
Wasilla, AK

ClipTraining

12001 Research Pkwy.
Orlando, FL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Compcustomz, LLC

51263 Fischer Park Dr.
Utica, MI

COMPLETE COMPUTER SERVICE

338 S Sharon Amity
Charlotte, NC

COMPU-DOC

2140 E WOLVERINE CIR
Wasilla, AK

COMPUTER MAN

7364 West Park HWY
Wasilla, AK

COMPUTER RESCUE

7038 S HOOD CT
Wasilla, AK

Comtronics Alaska

901 E Seldon Rd
Wasilla, AK

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

Dave’s Computers

438 US Hwy. 206
Hillsborough, NJ

Denalitek Inc

1600 A St
Anchorage, AK

DREAMWEAVERS WORLD TEKNOLOGIES

401 W ROTHBURY AVE
Wasilla, AK

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

Fisher Brittany Consultants, LLC

East 42nd Street
Brooklyn, NY

Frustration Free IT

139 East 51st Ave Suite 200
Anchorage, AK

Geeks On Site

169 E Flagler St
Miami, FL

iResQ

15346 S Keeler
Olathe, KS

JP Technical

2440 E 88th Ave
Anchorage, AK

MAC HAUS

991 S Hermon Rd Ste 400
Wasilla, AK

MASTERS OF TECHNOLOGY, INC

Smithson Drive
Oviedo, FL

Mike's Computer Repair

4104 E. Broadway Road
Mesa, AZ

MTG Enterprises

Amery, WI

My Remote Geek

Youngstown, OH

My Remote Repair

23686 E. Roxbury Cir.
Aurora, CO

North Peak IT

501 N. Knik St.
Wasilla, AK

Out of a Jam Solutions

642 S Alaska St Suite 200
Palmer, AK

PC Graphix

110 Windy Mill Drive
North Augusta, SC

Pc Guy

5421 E Gill Pl
Denver, CO

PC Medics

Salisbury, MD

PCRepairAnywhere.com

1553 Green Oak Rd
Vista, CA

Pyramid Computer Services

4000 W Dimond Blvd
Anchorage, AK

Rescue Link

8880 Ward Pkwy
Kansas City, MO

Rock Engineering

4333 Butte Cir
Anchorage, AK

Small Business Computer Professionals

Po Box 111661
Anchorage, AK

TechnicianCorner.com

LakeWood Valley
Aurora, IL

Terra PC Services

Portland, OR

THREE STAR ENTERPRISES LLC

2770 N JENNY ANNE PL
Wasilla, AK

Triangle Computer Services

427 Lamont Ter
Buffalo Grove, IL

Webmusher Design and Hosting

HC 34 Box 2157
Wasilla, AK

witziggy.com

801 N.Redwood Road
Salt Lake City, UT

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

Your Tech Jeff

1000 N Green Valley Pkwy Ste 440-534
Henderson, NV

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