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C
"The Provider,
, was called on Thursday at 09:00, and asked if he could come out and look at a busted water line. Provider said he could" be there by 12:00. Provider arrived at 11:30.
, the owner of the company, looked at the problem, and said they should be able to fix the problem pretty quickly. While they (the owner,
and his assistant,
) were working on the problem, I happened to ask him if they also did clogged drains. He asked me what I meant and what the problem was. I told him, our drain line for the washer machine was extremely slow and my wife would have to stay in the room every time we used the machine in order to stop the machine before it ran over the top and onto the floor. He told me: "I think it only needs to be 'Snaked.'" I mentioned to him, that I didn't know if they did that kind of work, but I would probably get a few estimates. He emphasized to me that in his 37 years of experience, he thought it only needed to be "snaked out!" After they finished repairing the busted line, he just walked into my house and then asked me to show him where the washer machine was. I was a little shocked that he didn't even ask my permission, nor did he put any kind of booties over his muddy shoes. After he looked at the washer machine, he went to his truck, brought a snake machine back into my house, hooked it up and proceeded to snake out my washer machine line. We had not discussed anything about him actually doing the work or better yet, how much this was going to cost me. About 30 minutes later, he was done. He had been here for 1 1/2 hours and had the
to charge me $465. I will say,
seems to know what he is doing, is cordial, and does a good job; he even offered me a small piece of insulation to cover the section of pipe he repaired. However, I never dreamed of paying a plumber $465 for 1 1/2 hours of work.
really needs to work on his "Professionalism!" I can never afford to use this company again, nor will I ever refer them to any of my friends or enemies.

-David S.

A
"Great! Although it was clearly a slow leak, the company (thank you,
) went out of its way to accommodate our schedule. The repairman came" as scheduled, diagnosed the issue quickly, drained and excised the leaky pipe, and installed a new section of copper pipe to repair it. He was expert, pleasant, efficient, and got the job done for a fair price. Can't ask for more: terrific!

-Martha S.

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Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Anchorage

A

Rating
The job was accomplished with true professionalism/responsibility. While the plumbers were excavating the yard to get to the valve they accidentally broke some sprinkler system pipes. Immediately they notified me of the issue. They replaced rerouted all the sprinkler plumbing and finished the main valve replacement. I've used these guys multiple times on my property, they always call with any issues and offer multiple suggestions to tackle the job cost effectively. These are my go-to guys for plumbing issues in
Anchorage Plumbers Provider Name Locked
. Rock on and thanks guys.
Anchorage Plumbers Provider Name Locked

- Barry P.
A

Rating
Anchorage Plumbers Provider Name Locked
provided same day service replacing our gas water heater. Returned my call within 10 minutes of leaving message. Very professional over phone and in person. Cost of service was as quoted over phone. Quality of work was very good.
- Michela W.
A

Rating
The plumber showed up on time and was very polite and professional.
He installed a new hot water heater and suggested that we install a
Anchorage Plumbers Provider Name Locked
under it as well. I wasn't aware of the
Anchorage Plumbers Provider Name Locked
so appreciated the advice and did have him do that as well.
I hadn't used
Anchorage Plumbers Provider Name Locked
before but was happy with the service and would use them again.
- Mary K.
D

Rating
Contractor showed up on time to provide an assessment and cost bid on three plumbing jobs at my residence. Contractor stated he would follow up with bid estimate but never submitted one to me.
- Jeremy B.
A

Rating
Contractors are very busy once again in Portland. I called 4 plumbers friends recommended. Two didn't return my call, one gave me generalization over the phone and wouldn't come to take a look, and
Anchorage Plumbers Provider Name Locked
wanted to charge me for an estimate. Khoi answered his phone right away and fit me in the next day. He spent an hour reviewing my existing plumbing, brainstorming a couple of approaches, and answering a bunch of questions I had about how my plumbing was set up. He's seen it all.
He knows his stuff! He gave me a number verbally after we spoke and followed up the next day with an emailed bid. He's down to earth, patient, kind, and skilled. He doesn't oversell. He has a crew of about 5 plumbers that he manages and doesn't necessarily do the work himself anymore. I haven't moved through with the work so don't know the quality of his team yet.
He's $125/hr which was high to me, but maybe that's how expensive plumbers are now. I remember not long ago when they were $75/hr.
Bid:
Total to re-pipe throughout the basement only
1, 950. 00
Total to re-pipe throughout the house (replace pipes from basement up through walls to sinks, shower head, etc).
2, 350. 00
Total to plumb for the Garage
2, 775. 00


- E M.
F

Rating
To start, we have previously ordered a $32 service fee visit from
Anchorage Plumbers Provider Name Locked
on Angie's List's Big Deal. They came out and we were satisfied with their visit.
On this occasion, we ordered another $32 plumbing service fee off Angie's List Big Deal. We told them our kitchen faucet squeaked and that the manufacturer (Delta) had sent us the replacement part (free of charge because they warrant their faucets for lifetime), based on the model of our faucet. We requested help with installing the replacement parts Delta had already sent.
When the technician arrived today, he told my wife it would cost an additional $233 to replace the part. He then said Delta had sent us the wrong model cartridge and he had a cartridge on the truck that he could use. He installed the part and the faucet now works as it should. He spent approximately 30 minutes at our home.
After discussing the service with my wife when I got home from work, I feel our good faith has been taken advantage of. I'm not sure how much of the additional $233 represented the part charge (the receipt was not itemized), but I believe if we had received the wrong part from Delta, they would have sent the right part. The end result is we paid $265 for a part we could have obtained for free, a service fee, and 1/2 hour of labor. It seems excessive. We could have purchased a brand new faucet for less than this repair charge.
Anchorage Plumbers Provider Name Locked
Fisher

- Andrew & Melissa F.
A

Rating
Anchorage Plumbers Provider Name Locked
was able to respond the same morning that I called about a water pipe that had frozen and cracked the night before. Because the water was leaking, my repair was prioritized, and he came within an hour of my call. The repair was done quickly and efficiently. I would definitely use his services again, especially in an emergency.
- Edward K.
A

Rating
I had a clogged toilet and was not able to fix it myself. Called the company and they had someone at my house in an hour. They tried every possible solution to fix the backup. They determined that the issue was a clogged sewer pipe leading to the street. That is beyond the scope of what they do. They cleaned up nicely upon completion of their work. They were very professional and pointed me in the direction to get the issue remedied. The boss felt so bad about not being able to fix the problem that he gave me a discount on the service call.
- james F.

All Plumbers in Anchorage, AK

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&J Mechanical Inc

11805 Gregory Rd
Anchorage

ACE Heating Inc

2780 N Heather Mae Cir
Wasilla

AIRTEMP ALASKA LLC

5406 LAKE OTIS PKWY
Anchorage

alpha company

4031 Lore Rd
Anchorage

Always On Call Mountain Mechanical

1300 Winners Cir
Anchorage

American Do All

2303 W 21st Ave

American Home Shield

889 Ridge Lake Blvd

An Image Builder LLC

5040 Riverton Ave
Anchorage

Anchorage Plumbing and Heating

7640 King St
Anchorage

Anchorage Property Solution

9100 Elim St
Anchorage

Anchorage Water & Wastewater Utility

3000 Arctic Blvd
Anchorage

Annesi Plumbing and Heating

3601 Spinnaker Dr
Anchorage

Arctic Chain Plumbing & Heating

1200 E 76th Ave
Anchorage

Arctic Restoration

3705 Arctic Blvd
Anchorage

Arizona Service Plumbing

7157 N Camino Verde

Bayshore Plumbers

3158 Rolison Rd

BELLEVUE FIREPLACE SHOP

208 105TH AVE NE

Bighorn Remodeling & Repair LLC

PO Box 671462
Eagle River

Bill's Handyman Services

5600 Lk. Otis Parkway
Anchorage

Blake's Plumbing & Heating

4131 Woronzof Dr
Anchorage

Blake's Plumbing & Heating

4131 Woronzof
Anchorage

BRS Svc

355 W 34th Ave
Anchorage

BRUIN ENTERPRISES

200 W 34TH AVE
Anchorage

Burton Repair

Anchorage

Cahaba Scapes

2130 11th avenue north

Cassidy's Plumbing & Heating

6651 Wes Wy
Anchorage

CCCM Inc

8 Lonsdale Rd

Central Plumbing & Heating Inc

212 E International Airport Rd
Anchorage

Chuck's Plumbing

1511 E Fowler Ave

Chugach Sewer & Drain

3317 Jerde Cir
Anchorage

Circle Plumbing & Heating Inc

2317 Raspberry Rd
Anchorage

Cornerstone Remodel & Design

601 w.58th
Anchorage

CURRY'S DRAIN CLEANING-STEAM

5821 TONGA ST
Anchorage

CWM Services

9580 Carlson Rd
Anchorage

D H Plumbing & Heating Inc

7741 King St
Anchorage

D'S DIVERSIFIED SVC

15201 W Drowsy Dr
Big Lake

DENALI HVAC INC

1300 E 68TH AVE
Anchorage

Denali Sewer & Drain

2835 Rose St
Anchorage

Diamond Standard LLC

PO Box 877389
Wasilla

DirectBuy of Indianapolis

8450 Westfield Blvd

DISCOUNT MECHANICAL HEATING

650 W 58th
Anchorage

Down Home Repairs

2809 Klamath Drive
Anchorage

Drain Masters Inc

9138 Arlon St
Anchorage

Dry Out Systems of Alaska Inc

521 W 41st Ave
Anchorage

Eureka Services

12408 Winterpark Cir
Eagle River

Extreme Heating & Air Inc.

17141 N. Eagle River Loop Rd.
Eagle River

First Call Plumbing

8415 Morro Road

First Class Plumbing And Heating LLC

7861 Cox Drive
Anchorage

FM2 Inc.

1451 E Parks Hwy
Wasilla

Fusion Plumbing

10125 Baffin Street
Eagle River

Ghosh Psychiatric Services LLC

6407 Brayton Dr Ste 100
Anchorage

Good's Repair

3307 Boniface Pkwy
Anchorage

H & M Plumbing And Heating

PO Box 222225
Anchorage

HALCYON OVERHEAD DOOR

4848 San Felipe Rd Ste 150-124

Hale Construction

15161 E. Mallow Circle
Palmer

Handy Tom's

Anchorage

Handyman Matters

7350 SW Landmark Ln Ste 114

Handyman Services of North America

6115 Chevigny Street #1
Anchorage

Hays Plumbing Co Inc

7010 Fulton Rd

HOME DEPOT INC

400 RODEO PL
Anchorage

ISAACS PUMPING SVC

6218 Quinhagak St
Anchorage

Jensen Construction

3307 Boniface Pkwy
Anchorage

JERRY WOODWARD

PO BOX 161284

Johnathan Enterprises

10730 Constitution St.
Anchorage

K & G Quality Construction

1600 Turpin St
Anchorage

Klebs Mechanical Inc

1107 E 72nd Ave
Anchorage

Las Vegas Handyman

4710 W Dewey Dr

LIBBY THAWING SVC

2525 W 69TH CT
Anchorage

Lindemann's Services

7410 Solarset Circle
Anchorage

Lorenzo Enterprises

8051 Jesters Pl
Anchorage

M & J Builders

PO Box 232514
Anchorage

Maintenance Man

4502 Mc Phee Avenue #1
Anchorage

Moore Heating and Cooling

1801 E Dowling Rd
Anchorage

MOUNTAIN TOPS LTD

6605 ARCTIC SPUR RD
Anchorage

MW Sewer and Drain

17713 N Juanita Loop
Eagle River

My Good Handyman

1922 Logan St
Anchorage

North Country Builders of AK, Inc

3435 N Daisy Petal Cir
Wasilla

North Star Septic LLC

159 W Canterbury Dr
Wasilla

NORTHERN SHEET METAL

8301 SCHOON ST
Anchorage

Nova

3810 Collister Drive

NuFlush

5195 Marshall St

One Stop Services Inc

7654 Old Harbor Ave
Anchorage

Oyster Construction

5003 Nottingham Wy
Anchorage

Partusch Plumbing & Heating Inc

8301 Schoon St
Anchorage

Patrick SOS Plumbing & Heating

2301 CHANDALAR DR
Anchorage

Paxton Plumbing & Heating

12801 Huffman Cir
Anchorage

PINNACLE MECHANICAL INC

5821 ARCTIC BLVD
Anchorage

PLUMB RIGHT

1216 82nd Ave N

Plumbing & Heating Doctor, Inc.

1025 Coville Lane
Palmer

Polar Maintenance

8661 Flamingo Dr
Anchorage

Preferred Plumbing & Heating

335 Main St Loop
Kenai

Quality Handyman Services Inc

13479 E Highbush Cir
Palmer

Quality Home Services

18634 S Lowrie Loop
Eagle River

Re-Bath of Anchorage

6623 Brayton Drive
Anchorage

Rock Engineering

4333 Butte Cir
Anchorage

Roto-Rooter - Anchorage

6100 Cordova
Anchorage

Sani-Therm

7374 N False Pass Cir
Wasilla

Slayden Plumbing & Heating Inc

3230 E. Palmer/Wasilla Highway
Wasilla

South Central Plumbing & Heating

3419 Jerde Cir
Anchorage

SUMMIT MECHANICAL PLUMBING HTG

2927 WESLEYAN DR
Anchorage

The Handy Hubby

5931 Keyann Circle
Anchorage

The Plumbing And Heating Co

8411 Airport Blvd
Juneau

The Renovation Co

PO Box 13204
Trapper Creek

Tony's Enterprises

7239 O'Brien St
Anchorage

TRAVIS THE HANDYMAN

4448 Fairview Ave

Tub Renu

PO Box 111338
Anchorage

valley pump and well service

2200 W Success Dr
Wasilla

Vindean Contracting LLC

PO Box 90260
Anchorage

Wasilla Heating & Technical Services

960 E Susitna Dr
Wasilla

Yoder Plumbing

14001 N Rosita Dr

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