Tucson Internet Services

in Tucson, AZ

Internet Service Reviews in Tucson

A

Rating
When I called
(because my computer would not connect to the internet),I was quickly connected to a live person much to my surprise. She looked up my record and said my modem needed to be "refreshed" (I think those were her words.) In just a couple of minutes I was again connected to the internet. There was no charge because I pay a monthly fee for cable TV, phone and high-speed internet. But for how little I use my landline phone and cable TV I think the overall charges are too high.
- Candyce E.
A

Rating
I was a
customer for many years. Their service was reasonably priced, tech support was always helpful, even with stupid questions. When they were bought out by another company, the quality of their support went down a little, but tech support hours were expanded; someone always answered the phone or called back within a couple of hours, and was able to fix the problem. We no longer have
because we moved to another part of town that they do not service. I sorely miss them since we had to go with one of the national companies with pricey service and non-existant tech support.
- Ruth R.

Tucson Internet Service Articles

Internet Service reviews in Tucson

D

Rating
I first contacted Qwest, now
Tucson Internet Service Providers Provider Name Locked
in May, 2011, to install DSL at our new home. They turned on the service. The company said we didn't need to be at home for them to turn on the service. The day they were to turn on the service, I received a call from the technician who said that nobody was home and he couldn't complete the order. We rescheduled for the next day. Technician showed up and said the cable from the junction box to the box at the house was bad and needed to be replaced. He ran a new cable, on the ground, from the junction box outside the back gate to the box on the outside wall of the house. There was 20-30 feet of cable lying on top of the ground in our back yard for the dogs to trip on and pull. The tech said he would put in a ticket for the company to get someone out to bury the cable.A week later, I called
Tucson Internet Service Providers Provider Name Locked
as I hadn't heard from anyone about scheduling burying the cable; they said they had no record that a ticket was put in for the work. The rep was very helpful and said she would put in another ticket. Another month goes by, so I called again; no ticket could be found in the system. Another ticket put in for the work. This went on for over three months. Finally, a tech came out, again, said she would put in a ticket, and within a week, someone showed up to bury the cable. Fine, so that was in August. Since then, on 4 occasions, my secondary email account disappeared. Calls to tech support are an exercise in frustration. The first time, the tech support guy had an accent so thick I could hardly understand what he was saying. All he did was walk me through the steps I had already tried. We ended up having to delete the account and set it up again, after spending over an hour on the phone with tech support who had no idea what to do. Same thing on the second and third times. Today, the email account disappeared again. Another hour on the phone with tech support. The final resolution was that a request was put in to email support who are supposed to investigate the problem and will get back to us in 24-48 hours. In the meantime, no email on the secondary account, which belongs to my partner. They couldn't even redirect the email to my address.
- Ruth R.
F

Rating
I called other companies to see how much they charged. I spoke to my phone company and they saw that I had just been signed up for DSL. The person I spoke to with
Tucson Internet Service Providers Provider Name Locked
processed an order for DSL. I called them back right away to cancel it. They told me if I would not have called right away, I would have been charged a $179 cancellation fee. My complaint is they misused my credit card.
- FRANCIS H.
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All Internet Service Providers in Tucson, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1 Cox Home Security

1440 E 15th St
Tucson, AZ

1 stop entertainment

5101 s 12th ave suite a
Tucson, az

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

All American Media

9565 E Evita Ln
Tucson, AZ

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Anchor Wave Internet Solutions

245 S. Plumer Ave., Suite 3
Tucson, AZ

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Arizona Computer Guru LLC

510 E Fort Lowell Rd
Tucson, AZ

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

Best News Center

10097 East Escalante Road
Tucson, AZ

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

C Dot Run Computer Services

7680 E Broadway
Tucson, az

Cable TV America

540 S Water Street
Kent, OH

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