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"The job was completed quickly once the techs arrived. I contacted them shortly after 6 pm and was told one customer was ahead of me and someone would call in a couple" hours to let me know they were on the way. No call came so I called them back. I was told them that my appointed was scheduled for 10 pm to midnight. That was the first time I was told of the time period. The techs called around 9:30 pm to say they were 30 minutes away. I asked if they knew the nature of the job. They did not. Pricing had been vaguely discussed with the first dispatcher. The tech provided info that to the anticipated cost being at least three times of estimates provided earlier. Also, the techs stated that there were two customers ahead of me rather than the earlier statement of one.

-Katherine R.

"It didn't go. The dispatcher stated that she intended to email the company's owner to report the situation. It has been more than 12 hours since I last" spoke to them yet no effort has been made to contact me with an explanation of their failures. Fortunately, another company responded and fixed the door.

-Katherine R.

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Local Articles in Tucson

steel garage door

Garage Doors and Openers

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

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Angie's Answers


Here's the video I used - I found it pretty helpful:


Garage door spring replacements cost me less than $100 by doing it myself and only took me about 25 minutes. As far as I know, changing out the garage door springs will solve most issues. I found at kit online at a place called garage door nation and just bought that one since they seemed the most legit and included all the extras.


I am usually not good with these types of things. I saved almost $500 by doing it myself.

Hope this helps!



Hello Salem,
The important thing to look at with the doors you are considering is the Gauge of the door (the thickness of the metal) and the grade of the hardware being used. there are nominal Gauge doors and true Gauge doors, A 25G (G = Gauge) Door is acutually .025 of an inch thick, a nominal 25G door is actually 26G or 27G (thinner) but reinforced to act like a True 25G. A nominal Door is generally weaker and still prone to dents and damage eiser that a true thicker door.
The Hardware  is very important, Are you going to get rollers with bearings and a nylon cap (quiet,long life), or a roller that is a plastic wheel on a metal shaft (no Bearings), or a metal wheel (noisy over time).
are you going to get the full body 14g Hinge (strongest and most supportive), or the medium body 16g-18g Hinge (narrower, thinner, not as supportive).
The last thing to consider is the Torsion Spring, from th price you mentioned I am guessing you are gettting custom doors , It is important that the springs you get are meant to last a while ask the companies what cycle spring they are going to provide? the one with the higher cycle life is definatly going to save you money in the future.
Based on experience and actualling working with both companies it is my personal opinion that Raynor provides better products and parts up front with out having to pay more but companies are different everywhere I always recommend asking about these things.
I hope this helped, please feel free to contact us if you have any questions.

Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.




I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.


IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.


If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 


Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services

Garage Door Installation reviews in Tucson


is the best! He was able to come by the day after we spoke to assess the damage, and he was able to fix the door right on the spot. He's great - professional, courteous, personable, and provides great advice regarding door operation and condition of the working parts. I wouldn't call anyone else.
- Patrice B.

We heard a loud noise coming from our garage and when we went to investigate found that the door spring had cracked. With the help of a couple of friends, we were able to get the garage door open in order to remove our vehicles.
A check of Angies List showed that had excellent reviews. I called at 1:00 p.m., and ...More by 3:15 --- the service Tech---was at our house.
He showed me the problem and told me that my door---with a single spring---should have a dual spring system. He provided me with options for fixing the problem, and since the state of the various components (15 years old) was apparent, I decided to replace all major components.
got to work, and less than an hour later I was presented with a garage door that worked flawlessly.
I also needed to have the rubber door seal (at the bottom of the garage door) replaced. Over the years, it had become dry and brittle and was allowing insects to get into the garage. While didn't have the seal on his truck, we agreed that he would order it and come out within a week to install it.
This morning--three days later---I received a call informing me that he had the rubber seal and could stop over to install it. He arrived within 15 minutes and installed it.
This was one of the best service experiences I have ever had. I recommend without service. was professional, prompt and did impeccable work.

- Greg M.

He arrived on time, did the work in a very knowledgeable manner, and charged a very reasonable fee. It was all done and finished in less that 2 hours
- Ruth M.

The technician replaced the garage door spring which was broken. He gave us an honest appraisal of the cost and our options. Because our garage door spring was pretty outdated, he showed us how we could update it and what the benefits were. There was no pressure to upgrade the system, just a detailed explanation of our options. We asked him what ...More his honest recommendation was and went with that. We are very satisfied with the service and result of the repair.
- Gayle B.

Very well. fixed the problem and made some needed adjustments to the door. He was even nice enough to take care of a problem at a neighbor's home.
- Sharon C.

He arrived on time, did the necessary work without delays. He was friendly telling me and showing me what he was going to do. He also brought out a 2nd hand remote unit and programed it for me. All in all he was professional.
- Virginia E.

We are very pleased with . The installer was professional. The quality of the workmanship and the product are outstanding. Our scheduled service time was late in the day, and the installer was late as another call was taking extra time. But, we received a phone call from the owner, prior to our appointment letting us know ...More the installer would be late, and a call from the installer as well. We would definitely recommend to our friends, and use them again if needed.
- Lynne L.

I found the repairman very personable and indeed he had been a neighbor in the past which I was unaware of when I called the company. He gave me the option of buying what he had on his truck or installing something I went to purchase. He said he only carried two kinds of openers and that the others had a lot of extra electronic stuff that would just ...More need repairs. That his were the most reliable but he'd install a garage door opener that I went to buy at Home Depot for about $100 installation. He said it would only save me about $70 which was very misleading and I'm not sure why he didn't think I'd check up on that. I let him install the chain drive 1/2 HP Liftmaster model139.54985, a $159.00 opener according to , for $500 which included a $100 off coupon, so he said. So the total price would have been over $600 without this "coupon".
I don't have a problem paying for good service and he was prompt, assessed the situation and provided me with options, albiet an incomplete amount of information to make the best choice. He cleaned up after himself and explained everything to me about the installationand usage of the new system. The price includes two additional years of warranty over the 1 year manufacturers warranty so if anything goes wrong in the first three years, I'm covered. I think it said a 10 year warranty on parts as well if I'm reading that right.
So if you want a no , no fuss solution that you don't mind paying through the nose for, I can recommend . He graciously said he'd use my old sensors to fix the other side which was not working and he said he did. But it doesn't seem to work now, so either the sensor was not the issue or something went wrong. I do think he closed it while I was present and it worked, but now it doesn't. When we get ready to replace the other door, we will try another option. Since we could have practically replaced both doors for what we paid the one I feel like I did not make the best decision. Forewarned is forearmed.
- Holly S.

Garage Door Companies in Tucson

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 Garage Door Services

1000-1098 S Arizona Ave

520 Garage Doors

2029 E 14th St

A Authentic Garage Door Svc Co

810 E 47th St

A Class Garage Door

550 E 22nd St


1724 S 6TH AVE

A plus builders

5651 E Edison st



A1 Garage Door Repair Service

3710 S Park Ave Suite 709

A1 Garage Door Service

5817 N 82nd Place

A2Z Garage Doors Tucson

4159 e shadow branch

AA Choice Garage Door

7850 N Silverbell Rd

Able Garage Door Service LLC

2711 W Calle Del Tigre

Adobe Garage Doors

15465 N. Lago Del Oro Pkwy

APLY Construction

9241 S Placita Cazadura Solitaria


22051 N 23rd Ave

Best Garage Doors

525 N El Camino Del Norte

Better Garage Door Company

10605 N Oracle Rd
Oro Valley


16666 columbus blvd

Big Bear Garage Door Services

2460 W Ruthrauff Rd

Budget Garage Doors

11901 W Grier Rd

C&D Garage Doors

5120 N La Cholla Blvd

Cheap Garage Doors Repair

5990 S Camino Verde
Valencia West

Complete Maintenance

6001 east Pima str

D & B Garage Doors Inc

3932 E Santa Barbara Ave

DirectBuy - Tucson

1951 W Grant Rd.

Discount Door Service

2132 E Monte Vista Dr



Doucette-Ewer Construction

3044 N. Alvernon Way

Ed Houston Construction Inc

PO Box 85010

Enterprise Garage Door

4479 N Cam Del Rey

Eric's Garage Doors & Service

6010 W Peregrine Way

Expert Garage Door

1220 S Calle De Las Casitas
Green Valley

Fred Velasco Contracting

101 W Camino del Emperador



Garage Door Guard Dawg

1140 N. Scioto Avenue
Oro Valley

Garage Door Repair Of Tucson

13139 N Pioneer Way
Oro Valley

Garage Door Tucson AZ - Garage Door Repair

1620 N. Wilmot Rd. #M204

Garage Doors Boys

6641 W Camino Pizarro

Guaranteed Door Service, Inc.

1048 S. Euclid

Hood's Etc Automotive

3420 N Dodge Blvd

J-Squared Enterprises

6310 E Malvern St

Janitor's Closet

3249 E Lincoln St



Kaiser Garage Doors & Gates

1942 W Price St

Kelsara Custom Builders

14132 E Whispering Ocotillo Pl.

Lawrence The Handyman

2614 Fontana Ave

Local Garage Doors

1001 S Tyndall Ave

Longview Co General Contracting

3392 N. Soldier Trail


4075 W INA RD

Master Garage Door

11030 E Tanque Verde Rd

Mega Garage Doors

2-18 N Smith Ave


7887 N La Cholla Blvd Apt 1085



NationServe of Tucson

3248 N Freeway Industrial Loop

Old Pueblo Property Maintenance

657 E Camino Alteza

One Stop Home Repairs & Services, LLC

9537 N Albatross Dr

Pacific Home Improvements

2530 N Bentley Ave

Pay Less Garage Doors Service

299 S Park Ave

Primetime Garage Doors

1701 S 4th Ave

Pro-Star Construction LLC

4437 E Haven Ln

Professional Garage Door Repair

4538 E Bellevue St

RAW Property Solutions LLC.

5048 W Bluejay St

Red's construction llc.

721 E 4th St

Responsive Garage Door Repair

3600 W Ina Rd

RFC Restoration Services


Ronnies Handyman & Home Service LLC

9155 N. Shadow Mtn Dr

Rosario's LLC

PO BOX 23220

Safeway Garage Door

4752 E Sunrise Dr

Same Day Garage Door Repair

2180 E Broadway Blvd



Sebastian Painting LLC

6800 N Camino Martin

Signal Doors

519 E 27th St

Solana Outdoor Living

12090 North Thornydale Road

Strongbuilt Enterprise, LLC.

7400 N. Oracle Rd., Ste. 162C

The Alliance Group

5740 N. Escondido LN.

The Garage Door Guru

2088 W Orange Grove Rd

The Garage Doors Team

4352 E Speedway Blvd

Tucson Garage Door

103 S Ave De Las Pal

Tucson Garage Door Repairs

3710 S Park Ave #709

Tucson Universal Doors & Garage Door

4100 E.Speedway, Tucson, AZ 85711

United Garage Doors

2620 W Valencia Rd
Drexel Height

Universal Door and Gate

8340 N Thornydale Rd 110-245
Casas Adobes

Your Local Garage Doors Company

2088 W Orange Grove Rd

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