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Tucson Computer Repair Service Articles
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Tucson Computer Repair Services Reviews
They could have taken me to the cleaners and replaced the motherboard, then said it must have fried my monitor, or who knows what, but the integrity of
He called back at the appointed time--which was an hour later the same day..and we proceeded to interact over the phone and computer. I could see all he was doing as he looked over my computer... he carefully and clearly explained what he was doing.
I had trouble with my computer freezing up and with slow, slow startup and numerous other annoyances that made being on even email a thorough pain..I also had nuisance files that I didn' t know if I could delete. Unfortunately I'm not as computer savvy and fearless as I need to be... So I had to have him clearly explain what he was doing... He did it with clarity and patience.. He didn't waste time and was sometimes able to run a check while other programs were running to maximize efficiency..
He cleared up all the problems I was having and best of all emailed me instructions on how to maintain the computer and clear out viruses, etc. by following those. Such a kind thing to do and brilliant customer relations. I don't know of any other repair person who offers that.
He said he was always available for followup if things weren't right.. that he guaranteed his work..I didn't need any follow up as things were great.
I felt his price more than fair for all the things he did and the followup written instructions..
I had read the negative review of him on Angie's List and read his reply... I decided I liked the way he replied and discounted the negative review completely to go ahead and hire him... I'm glad I did... I found him generous with information, thorough, patient, time efficient and kind... He clearly knew what he was doing... he made sure that he was taking care of what I needed done and that I understood what he was doing every step of the way.
I highly recommend him as he completely cleared up my computer problems. I would hire him again in a heart beat.
Monir was a real gentleman over the phone when I made the inquiry. He was able to provide rapid turnaround; I dropped off the computer late morning and he had it ready for me in the early evening. His rate was extremely reasonable. I wouldn't hesitate to use him again. In fact, I have recommend him to several people already.
Monir was generous with advice on cleaning the computer and also provided a lot of advice in response to my inquiry about upgrading my home wireless network.. He has a wealth of information and is willing to share it. Overall, it was a wonderful experience and would recommend using him for any computer service.
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