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Tucson Custom Cabinet Making Articles
Custom Cabinet Making reviews in Tucson
We are very happy with the new countertops and the entire kitchen looks brighter and more in proportion to the rest of the dining room now.
I am writing this review as honestly as I can, telling the good, the bad and the ugly. This is a long read, but worth it. I employed
Carpenter’s Custom Cabinets to reface my kitchen cabinets. My cabinets were originally white and then
painted over with a faux gold color.
with him. My first encounter with
cherry. He told me he does not keep samples because he has no room for them in his shop. That was surprising because you can go on line and order many, many different samples of stains on many different types
of wood for a dollar or two a piece and they are only as big as a 3 inch by 4
inch sample, so I
but he was unwilling to bring the sample to my home because he lives some where
on the very, very far west side of Tucson and I live on the East Side so I had
to drive across town to meet him to see the sample that he made for me. I cannot express how wrong the sample
was. It was not even CLOSE to a deep cherry stain. I was shocked that a man in business for 30 years did not know what a deep cherry stain was. He told me that in 30 years of business, no one had ever requested that type of stain.
I find that hard to believe. On HGTV, almost every modern
kitchen they show has dark wood kitchen cabinets!!! So, I told him the sample would not work and
he indicated that he really didn’t know what I wanted. I ended up going to
(can’t say enough good things about the guys who work there. They were extremely helpful and friendly) numerous times
buying $75 worth of stains and driving across town to meet
several times to get samples of the cherry wood to put the stain on because he
would never come to my house. During this process,
me. He foolishly bought a an entire
did not work at all and then he proceeded to tell me at least 4 times that he
had paid $40 dollars and then mysteriously the price went up to $50 a
a stain that he probably would never use.
It was clearly meant to make me feel guilty, even though I had already
spent $75 on stains which I told him I had.
I finally figured out a combination of two stains that made a lovely deep cherry look and gave him the stain
to use on my cabinets. The choice of the top cabinet
crown molding was limited to only two choices.
I did not care for either one, so I chose the
which was very flat and not what I would call quality crown molding. The job took 3 days and every day he played
his portable radio very loud in the kitchen and I had to listen to Rush
I had to retreat to my bedroom to watch TV because I could not watch it in my
family room which is open to the kitchen. I turned it down a few times and he would just
turn it up later. I just
professional that it is not acceptable to play political talk radio all day
long. After he left on the second day of the job, I
was surveying his work and I noticed that one strip of the veneer had very
noticeable bumps. I pointed them out the next day and he seemed irritated with me.
I told him he needed to fix them and he said that they would mostly be
covered when you shut the cabinet door. Later in the day, he told me he did his best
but he could not eliminate the bumps.
They were lessened, but still noticeable. I decided that I could live with them because as he said, they were mostly not
noticeable when the doors are shut. But
just tonight, I noticed on that same strip of veneer there are now two short
slits that look like someone cut the veneer with a razor blade that have
erupted that were not there before, it is very disappointing. Also, I had to pay
bottom of the cabinet over the refrigerator which was totally white and
completely visible. When I noticed that
he had not covered the underside of the cabinet, he said that he never covered that part of the cabinet
as part of a total cabinet refacing (even though it was white and TOTALLY visible!!!).
How crazy is that??? How can you consider it a complete job when part of the old cabinet is clearly visible?
After having said all this, which is all completely true, I will say in all honesty that I love the overall look of my
cabinets (minus the one strip of veneer with all the defects). I can also honestly say that had I known all
the crap I would have had to go through to get my beautiful cabinets with
I would not have gone with him even though he was inexpensive. There was another bid that was just as
Note to self: Do not pick a contractor based on personal hygiene!!!
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