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Tampa Moving Articles
Moving reviews in Tampa
communicating with us and we have a tenant in the property. Not only that the dust was throughout the house and into the ac. Obviously they had no plan or clue what they were doing, they also took down a supporting wall which was never part of the plan.
Now I have to have Qualified Licensed contractors come out to fix the damage they have done to our property that will cost eight times what they were attempting to charge..
Extremely distraught and seems we will need to take things to the next step as what they promised to finished had never gotten done.
The scheduling arrangements to move a few of my elderly mother’s possessions from north of Dallas, TX to south Florida were presented in a clear and precise manner; and
available to answer questions and concerns, and assist in making the move a success.
What was not disclosed was that a sub-contractor out of Dallas had been assigned the move; who subsequently attempted to make it his own contract, rather than representing North Star. The subcontractor who called a few hours before the truck was scheduled to arrive did not honor the time schedule arranged by
After the truck was loaded, I was handed paperwork from a company unknown to me, which included a fuel surcharge and packing charges as well as additional extensive language for a host of provisions which were not part of my North Star agreement. At 10:30 pm that evening, I was standing, exhausted, in an empty house, attempting to cross-out erroneous contractual language; and write and initial my scribbled statements to clarify that I had no contractual agreement with this strange company. I was terrified that I was about to be caught in a legal nightmare, and in this instance the North Star offices were closed.
I was never given the actual weight of the goods loaded, but just given a cost above my original North Star agreement in a phone call (2) days after the truck had presumably been weighed at a certified weigh station. Each of my frantic phone calls to North Star were professionally addressed, and each problem was immediately resolved.
When the truck was scheduled to arrive in Florida, problems once again arose. I received several phone calls from the subcontractor requesting a dollar amount at delivery which was above the amount agreed to by North Star, and the arrival time changed with each progressive phone contact from the subcontractor. Again, when called, North Star immediately took charge and resolved the problems. In this instance, the change in arrival time was a result of a minor mechanical problem with the truck, but so much had transpired that I had become extremely suspicious until this mechanical problem was finally disclosed to both North Star’s dispatcher and myself.
The gentlemen who loaded and unloaded the truck were professional and a pleasure to do business with.
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