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Internet Service reviews in Tampa
The installation date arrives and I warn them that we could not have service shut off at the old address as my wife works from home and her office was going to be moved for few days. They assured me that it would be no problem. Shortly after the install starts, my wife calls and tells me that she has no internet connection. A bright house technician did not read the orders correctly and cut the line to the old property which caused my wife to
For the inconvenience, the representative tells me that they are going to give me the free month for keep their service and then also give 2 additional free months. I get my first bill and there is no credit on the bill. I call them and they tell me that they are going to take $80 off the bill for the next 3 months. I tell them that my bill is $124 and that they need to adjust it to reflect a free month. They tell me that $80 is fair and that is all that I am going to get. I don't understand why a company tells you that they will give you a free month and then only gives you part of the money they promised. I called them 4 times to try and get them to fix it, but nobody is willing to help.
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