"Angel and his assistant did an excellent job. They were on time and showed outstanding workmanship. They were prepared with all the right tools and worked diligently until the job was complete. I was very satisfied with the quality of the cameras they ...more installed as well as the DVR which they updated for me. I thought the price was fair and well worth it. They cleaned up when they were all done and it was like they were never there. Angel took the time to set up, explain and take me through all the operating procedures so I am able to view the cameras on my phone or laptop
All in all a job well done! "
Rated Review by Peter G.
"The company failed to provide the most basic of monitoring services and would never call to follow up on the house alarm going off. When the contract expires they do not acknowledge your cancellation and you can not get a hold of any one in customer ...more service who will assist you in having the alarm properly monitored or ending your account. "
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"They came out on time, .and were very friendly. Turned out my system was fine. The fault was my misunderstanding how certain functions worked. They checked the system and answered all of my questions.
"I sent them a message via Angieslist detailing some repairs I needed to my ADT system - reprogramming, batteries, small stuff like that. They did not respond. I sent them a follow-up a week later and again no response. Apparently this job does not interest them. So I lost a week waiting on them for a reply. They should have responded to me saying ...more "we can't make enough profit on this small job" or something rather than just ignoring me. "
"Bill serviced our alarm system a year & a half ago... He had done a GREAT job for us then, but we hadn't talked to him or needed his services since that time. We were having trouble with what we thought was our alarm system when we arrived home this evening & called up Bill. Saturday night at 8pm!! First off, Bill answered his phone at ...more 8pm on a Saturday night & was happy to walk me through some stuff over the phone. Turned out it wasn't our alarm system at all (home ownership for dummies....we need THAT book), but Bill continued to be very helpful and assisted us with a situation that had nothing to do with our alarm! I would HIGHLY recommend Bill with
Securities. The two times we have needed him, he has went above & beyond! Thanks again Bill...we will be passing your name along! "
came out prior to our home being built and assisted us with wiring and installing surround sound in both the living room and patio. Once the building was complete, Chase spent an entire afternoon hooking up the television, mounting it on the wall, and setting up the surround sound. After several hours he spent quite a bit of ...more time going over how to use the internet radio and the other features on the receiver. He also left his contact information and was able to get back to us within a day about a question we had. We also had our home security system installed and monitored through this company. It was very reasonable compared to the larger home security outfits and didn't come with all those contracts that are sometimes difficult to get out of. Would trust them with all of our electrical/security work in the future and would recommend them to anyone in the Tampa area. "
"Job well done. Bill did an excellent job in installing the alarm system as we agreed upon. He was punctual, courteous, professional and efficient. Since some of the equipment (panels) were new models he made sure to check with "Support" for proper operations. I don't know too much about alarms and Bill was very patient in explaning the ...more process and answering all the questions I had. He stayed as long as necessary to make sure the system was working properly. I'll recommend Bill to anyone needing an alarm system installed. "