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The competitor showed up the next morning, and I immediately realized I made a mistake in calling them. First, the competitor said they wouldn't haul away paint. Because the prior owner stuck me with over 20 cans of paint (including oil-based paint), it was absolutely essential that the hauler take the paint. Next, the competitor quoted me an unreasonably high price ($225 without the paint). I felt the price was unfair, especially since they wouldn't take the paint. After much haggling, the competitor agreed to drop his price to $175 (without the paint). I still felt like I was getting ripped off, so I told the competitor "no thanks" and immediately called
Then they called to let us know they would be here about 5 hrs. late. During all this they let us know what was going on at all times. Things like this can happen to anyone but it was nice they kept calling to let us know how everything was standing. They ended up using a different type of truck and took everything we had. They loaded it and got it gone very quickly and were very nice.
The next day they called to ask if we were happy with the service. They follow up was nice. People don't do that any more. The cost included the dump fee and a fee for taking the paint cans (a lot of paint cans).
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