Tampa Cell Phone Companies

in Tampa, FL

573
Cell Phone Companies are
in Tampa

20
Cell Phone Companies in Tampa
are top rated

A
Rated by
Mary F.
"As soon as I entered the business, a friendly gentleman asked why I was visiting the
store today and I told him I thought my cell phone contract might be up" and that I wanted some info on purchasing a new phone. He advised that a sales associate would be with me soon and that I could browse the phones while I waited. In less than a minute, sales associate
approached me, asking how he could be of assistance. I told him I was interested in possibly upgrading my smart phone and he answered all of my questions in terms that I could understand and also looked up my current phone plan, to see if there was anything better available.
was very knowledegable about his product and seemed happy to answer all of my questions. While I did not choose to upgrade my cell phone during this visit, I will return to that
store and hopefully be able to deal with
again.
F
Rated by
Carlos F.
"On June 27th, I purchased a
card from
on their website and paid for a new
and $50 for one month service plan." After purchasing the
, I I called customer service to confirm the process for porting my current T-Mobile phone number. They said I would have to take my
card once it was delivered to a branch location to complete that process. Not knowing that, I asked if they could cancel my order so that I could simply buy a new
card directly at the branch location. I was told they could not cancel orders through their system, but I could simply send the
card back with the return label provided if I wanted a refund. Since the order was already placed, I waited for the package to be delivered and I called the branch location at 7073 W Waters Ave, Tampa FL 33634 to confirm next steps. I was told by the employee who answered the phone to come into the branch with my new
and they could port my T-Mobile number at no additional charge. I arrived at the branch location at 7073 W Waters Ave, Tampa FL 33634 on
3rd with the
card sealed in an envelope. I had NOT opened it and had not activated it. The employee went ahead and opened the package removed the
card and put it in my phone and activated the phone. Upon activating the phone he then told me he would be unable to port over my T-Mobile number because I didn't buy the
card at the store. After complaining that this conflicted with what customer service told me on the phone, she escalated the issue to a branch representative who was on location. The branch representative proceeded to tell me that the branch was independently owned and their process was different from the corporate office. She also informed me that because I ordered the
card online, they would be incapable of porting the new number, so I would be forced to either buy a new
card for $10 and start the process over or pay an additional $40 for one month of service and they could then credit me the $50 I had already paid previously online. In other words, I would have to pay 2 months of service in advance. This contradicted with what the customer service rep told me on the phone a few days earlier, so I asked if they could please refund me the $50 I had already paid and cancel my service. The branch representative proceeded to tell me that they did not refund
and monthly plan costs. That technically the pre-paid service started when I placed the order and was not refundable. Again customer service on the phone on June 27th stated I could return the
and get a refund if the package was not opened. And again, I did not open the package or activate the service, the gentleman at this branch location did it for me. I allowed him under the assumption he could port my T-Mobile phone over to my new service plan. The branch representative even called the regional manager who also confirmed a) they cannot port over a number from a
card purchased on-line (directly conflicts with what customer service told me on June 27th).. b) they cannot cancel and refund my service (directly conflicting with what customer service told me on June 27th)... c) the only resolution was for me to pay an additional month of service in advance. After almost an hour at the store trying to resolve the problem, the final conclusion was that I had to pay an additional $40 or I would
the $50I already paid. I left the store immediately. Please note I did not open the package that was originally delivered. I did not put the
card in my phone, Idid not activate the service and I did not configure my phone. All of this was done by the representative at the location. I have not used one minute of the service and after leaving the store took the
card out of my phone and put it back in the package it came with and restored my T-Mobile
card and service. I have filed a complaint with the Hillsborough Consumer Protection agency against the branch, and a complaint with the Better Business Bureau against the corporate office.

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Angie's Answers

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All Cell Phone Companies in Tampa, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

V CONNECT U

567 BRANDON TOWN CENTER MALL
Brandon

VENICE WIRELESS

284 US HIGHWAY 41 BYP S
Venice

VERISIGN INC

2502 N ROCKY POINT DR
Tampa

VERIZON

2478 W BRANDON BLVD
Brandon

VERIZON

209 W ALEXANDER ST
Plant City

VERIZON

610 E Zack St
Tampa

VERIZON

12400 N DALE MABRY HWY
Tampa

VERIZON

6808 22ND AVE N
Saint Petersburg

VERIZON

1280 CLEVELAND ST
Clearwater

VERIZON

2185 RANGE RD
Clearwater

VERIZON

1011 E LEMON ST
Lakeland

VERIZON

710 Cypress Gardens Blvd
Winter Haven

VERIZON

1701 RINGLING BLVD
Sarasota

Verizon

Valrico

VERIZON BUSINESS

210 RECKER HWY
Auburndale

VERIZON CREDIT INC

1 TAMPA CITY CTR
Tampa

VERIZON WIRELESS

459 BRANDON TOWN CENTER MALL
Brandon

VERIZON WIRELESS

4160 BOOT BAY RD
Plant City

VERIZON WIRELESS

12080 MORRIS BRIDGE ROAD
Tampa

VERIZON WIRELESS

714 S DALE MABRY HWY
Tampa

VERIZON WIRELESS

2200 E FOWLER AVE
Tampa

VERIZON WIRELESS

12937 N FLORIDA AVE
Tampa

VERIZON WIRELESS

15324 N Dale Mabry Hwy
Tampa

VERIZON WIRELESS

12802 TAMPA OAKS BLVD
Tampa

VERIZON WIRELESS

913 1ST AVE N
Saint Petersburg

VERIZON WIRELESS

4870 Park St N
Saint Petersburg

VERIZON WIRELESS

2664 GULF TO BAY BLVD
Clearwater

VERIZON WIRELESS

27001 US HIGHWAY 19 N
Clearwater

VERIZON WIRELESS

3800 US HIGHWAY 98 N
Lakeland

VERIZON WIRELESS

4120 S FLORIDA AVE
Lakeland

VERIZON WIRELESS

8085 COOPER CREEK BLVD
Bradenton

VERIZON WIRELESS

4215 S TAMIAMI TRL
Sarasota

VERIZON WIRELESS

4137 TAMIAMI TRL S
Venice

VERIZON WIRELESS

9409 US HIGHWAY 19
Port Richey

VERIZON WIRELESS

9431 US Highway 19
Port Richey

VOICE-TECH

720 COMMERCE DR
Venice

VOICESTREAM WIRELESS

2200 E FOWLER AVE
Tampa

WALLACE COMMUNICATIONS CONSLNT

4704 W SAN RAFAEL ST
Tampa

WE GOT IT WIRELESS

27423 Wesley Chapel Blvd
Wesley Chapel

WE GOT IT WIRELESS

5517 US HIGHWAY 98 N
Lakeland

WIRELESS & MORE

3024 COLLEGE AVE E
Ruskin

WIRELESS & MORE

11311 N NEBRASKA AVE
Tampa

WIRELESS CONCEPTS INC

1750 DREW ST
Clearwater

WIRELESS EDGE INC

2200 E FOWLER AVE
Tampa

WIRELESS MARKET

PO Box 16402
Tampa

Wireless Matters

1964 S. Pinellas Ave.
Tarpon Springs

WIRELESS RESOURCES

5127 W HANNA AVE
Tampa

WIRELESS SOLUTIONS OF TAMPA

2504 W DR MARTIN LUTHER KNG JR
Tampa

WIRELESS SOURCE

7647 STATE ROAD
New Port Richey

WIRELESS TOYZ

2901 W HILLSBOROUGH AVE
Tampa

WIRELESS TOYZ

7820 49TH ST N
Saint Petersburg

WIRELESS TOYZ

5900 9TH AVE N
Saint Petersburg

WIRELESS TOYZ

10263 Gandy Blvd N Apt 2404
Saint Petersburg

WIRELESS TOYZ

2000 GULF TO BAY BLVD
Clearwater

WIRELESS TOYZ

4065 Clark Rd
Sarasota

WIRELESS TOYZ

522 Golden Gate Pt Apt 11
Sarasota

WIRELESS TOYZ

1718 Whispering Dr E
Largo

WIRELESS TOYZ

6434 RIDGE RD
Port Richey

WIRELESS UNLIMITED OF TAMPA

8216 W WATERS AVE
Tampa

Wireless Unlimited USA

1622 6th St SE
Winter Haven

WIRELESS WEB

900 OLD COMBEE RD
Lakeland

WIRELESS ZONE

13166 US HIGHWAY 301 S
Riverview

WIRELESS ZONE

7272 Broad St
Brooksville

WIRELESS ZONE

14310 SPRING HILL DR
Spring Hill

WORLD OF WIRELESS

1400 E Hillsborough Ave
Tampa

WORLD OF WIRELESS

8100 PARK BLVD
Pinellas Park

WORLDCOM OF ST PETE

6901 TYRONE SQ
Saint Petersburg

WTEC INC

791 BELL RD
Sarasota

X 2 COMMUNICATIONS

35111 US HIGHWAY 19 N
Palm Harbor

X O COMMUNICATIONS LLC

5904 HAMPTON OAKS PKWY
Tampa

XSPEDIUS COMMUNICATIONS

400 N TAMPA ST
Tampa

YAKETY YAK WIRELESS SUPERSTORE

13053 SPRING HILL DR
Spring Hill

ZONE TELECOM INC

15608 FARNSWORTH LN
Tampa

Shop Local Cell Phone Service Services in Tampa

Tampa Zip Codes

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