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Tampa Cable Tv Service Articles
Cable Tv Service reviews in Tampa
In my opinion that
Most current date of service was in May, not exactly positive of day.
BUYER BEWARE: Brighthouse's website states that it does not encourage use of surge protection other than for a/c because Brighthouse provides a ground block. This is the minimum required by the FCC (so we learned). What we also learned is that this copper wire ground block will do no good if lighting strikes near by, and Brighthouse knows this but does nothing to anticipate a problem. In short, what happens in your house, stays in your house and Brighthouse (even if connected) is not responsible! We had a Brighthouse rep visit our house and offer to complete the paperwork to present to our home insurance. This doesn't seem right. Their system failed and as a result, our property was damaged. Shouldn't the Brighthouse insurance pay for damage done to our property? In my business, if my product fails, I have insurance coverage to protect my customers. It appears Brighthouse does not.
To put an exclamation point on the Brighthouse customer service experience, my daughter overheard Brighthouse rep.
He called back in a couple of minutes and I asked if I could bring my set in for repair. He asked me to describe the set and the problem and then he said the set isn't broken but the hook-up is either wrong or not well connected. He told me what to do and asked that I call back to let him know the outcome. I did was he instructed and the TV is working fine. I called him back to let him know and to thank him.
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