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B
"The technician called to notify me he was running late, when he arrived I explained what the difficulty had been. He listened attentively, then did a thorough examination" to determine the source of the trouble. The remote control was found to be the culprit. I was given more than one option for a replacement, the tech introduced me to one that was more user friendly. He also suggested further tips and suggestions that were appreciated. In my opinion that
provides very good customer service, nothing is perfect when it comes to technology but they certainly aim to please and never charge a fee to correct problems. Most current date of service was in May, not exactly positive of day.

-Linda G.

F
"We had a major lighting strike in our neighborhood which damaged the outside Brighthouse cable box. The subsequent power surge to the coaxial cable fried our Brighthouse" dvr and the surge passed through the HDMI from the Brighthouse dvr and ruined our television and Blu-
player (est cost $1500.00). We are longtime Brighthouse customers with many opportunities to switch providers but haven't, because we were always pleased with their outstanding customer service and response to any technical problems. Given the response to the resent incident and complete utter disregard for our situation, I wish we had switched to Verizon long ago. I spoke with several neighbors that were also effected by the major lightning strike and only the ones with problems were those who had Brighthouse. Similarly, they too had had issues with their dvr and connected equipment. BUYER BEWARE: Brighthouse's website states that it does not encourage use of surge protection other than for a/c because Brighthouse provides a ground block. This is the minimum required by the FCC (so we learned). What we also learned is that this copper wire ground block will do no good if lighting strikes near by, and Brighthouse knows this but does nothing to anticipate a problem. In short, what happens in your house, stays in your house and Brighthouse (even if connected) is not responsible! We had a Brighthouse rep visit our house and offer to complete the paperwork to present to our home insurance. This doesn't seem right. Their system failed and as a result, our property was damaged. Shouldn't the Brighthouse insurance pay for damage done to our property? In my business, if my product fails, I have insurance coverage to protect my customers. It appears Brighthouse does not. To put an exclamation point on the Brighthouse customer service experience, my daughter overheard Brighthouse rep.
Blue make the comment to the other Brighthouse rep. (visiting our neighbor who was having similar issues) that, "this is their problem, and not ours." Nice way to treat a longtime customer, or any customer for that matter. So much for customer service.

-Theresa C.

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Local Articles in Tampa

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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The digital TV transition Feb. 17 sets a precedent

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Thanks for writing! - Kyle K
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Cable Tv reviews in Tampa

A

Rating
We have been using them for about 35 years. They are good. They show up when they say they will and they don't charge for service calls. A lot of the time they can even walk me through issues over the phone without sending anyone out. They aren't perfect but I am satisfied and I will continue my services with them.
- Diane H.
A

Rating
When
Tampa Cable Companies Provider Name Locked
got here, he asked us if we had turned off the power to the TV, because there weren't any lights lit. He tried to turn the TV on and then took apart the back of the set. My husband was bummed because he thought we were going to have to buy a new TV.
Tampa Cable Companies Provider Name Locked
messed with one of the contact switches and the TV came on. He turned around and looked at me and said "I didn't do anything!" So, he figured the contact switch wasn't making a good connection for some reason and his jiggling it got the connection back. It was funny, because then my husband was bummed we weren't getting a new TV. The TV seems to be working fine.
Tampa Cable Companies Provider Name Locked
gave me his card and told me to call him if anything else happened.
- EILEEN M.
B

Rating
Our phone and internet service was basic, but our cable service was a bit more elaborate. I was satisfied with our service, but within one week of another company coming into the area, they called and offered $60 off my bill. It made me upset because I felt like I had been overpaying them $60 for months before they had any competition.
- RALPH L S.
A

Rating
We are very happy with
Tampa Cable Companies Provider Name Locked
in Pinellas County Florida. They have great customer service and competitive pricing. It is really the customer service that keeps us with them. When we moved across town in summer 2006
Tampa Cable Companies Provider Name Locked
was one of the easiest and most timely things to move.
- SUSAN S.
B

Rating
The Internet is fast, but they want us to change the package, which I am not interested in, because then I am not going to get all the sports channels that I get now. The new package is also more expensive. They are all wonderful people, with the exception of their customer service, because you cannot talk to them, they are hard to get. It would have been so wonderful if you could talk to a live human instead of the big voice recorder.
- Mel J.
A

Rating
This is so awesome I had to write about it. My little bedroom Sanyo hasn't been working for months making everything look green. I fiddled with it at least three times for over an hour and couldn't get the right picture back. So I looked on Angie's List for a TV repair service with high ratings. Advance Electronics Solutions jumped out at me with all the fantastic reviews. So I called and
Tampa Cable Companies Provider Name Locked
answered and asked if he could call me back in a couple of minutes as he was on the phone with a customer.
He called back in a couple of minutes and I asked if I could bring my set in for repair. He asked me to describe the set and the problem and then he said the set isn't broken but the hook-up is either wrong or not well connected. He told me what to do and asked that I call back to let him know the outcome. I did was he instructed and the TV is working fine. I called him back to let him know and to thank him.
Tampa Cable Companies Provider Name Locked
was prompt, courteous, friendly and he saved me time and money. You simply can't get better than that! He has my business forever and I will tell all my friends about him. That's the way to do business.
Tampa Cable Companies Provider Name Locked
Panacek
- LUANNE P.
A

Rating
The entire experience was terrific. I didn't have to lug my 50" plasma to a repair shop, nor did
Tampa Cable Companies Provider Name Locked
have to take it with him. Now that is great service. I will be calling
Tampa Cable Companies Provider Name Locked
soon to install an outdoor TV and mount a TV on the wall.
Thank you so much for the great work!
- Craig L.

Cable Companies in Tampa

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

21ST CENTURY SATELLITE

3110 CHERRY PALM DR
Tampa

A-Box TV

5623 us hwy 19

Abbasi Communications

8710 W. Hillsborough Ave. Suite 343
Tampa

action repair

8513 dexter
Tampa

ADVANCE ELECTRONIC SOLUTION LLC

19717 courtney jo
Lutz (Tampa)

ADVANCED TECHNOLOGIES

13654 N 12TH ST
Tampa

AK Security Solutions

29720 Quinkert St

AS-COM INC

809 W WATERS AVE
Tampa

Attic Rat Inc

1320 Columbia Ave
Palm Harbor

Audio Visual Concepts of FL, Inc.

13194 US HWY 301 South
Riverview

Bright House Networks

525 Grand Regency Blvd
Brandon

Bright House Networks

1945 W Brandon Blvd
Brandon

Bright House Networks

3505 E Frontage Rd
Tampa

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY
Saint Petersburg

Comcast

Lake Wales

Comcast

Sarasota

Comcast

Largo

Comcast

Venice

Comcast Clearwater

105 N Fort Harrison Ave
Clearwater

Comcast Sarasota

8201 S Tamiami Trl
Sarasota

Comcast Sarasota

1989 Ringling Blvd
Sarasota

Comcast Sarasota

1-47 S Washington Blvd
Sarasota

Comcast Tampa

615 Channelside Dr
Tampa

Comcast Tampa

1101-1199 W Carmen St
Tampa

Comcast Venice

214 Miami Avenue West
Venice

Compcos Consultants

601 Masthead Court
Tampa

CONCEPT SATELLITE INC

14628 N NEBRASKA AVE
Tampa

CTISLLC

5453 N 59TH ST
Tampa

D&M Network,CCTV Solutions

1928 Bonneville Dr
Orlando

Directv St. Petersburg

140 4th St N
Saint Petersburg

Dish Network Tampa

727 W Cass St
Tampa

Dish Network Tampa

727 W Cass St
Tampa

DM Ten

1305 Crossbow Ln

Elite Cabling Solutions, Inc

5133 W. Rio Vista Ave
Tampa

Gates Audio Cable & Networking LLC

3713 Skipper Trail
Lake Wales

Gulf Coast Video

501 S Falkenburg Rd
Tampa

Home Technology Solutions and Home Repair

10467 noddy tern rd
Weeki Wachee

IHK SECURITY LLC

8800 66th St N
Pinellas Park

INTECHS

9638 GRETNA GREEN DR
Tampa

Integrity Sound

Bradenton

Johnston, Jewess and Kassulke

701 S Howard Ave Ste 106-351 Suite 101
Tampa

Klein, Emard and Rice

701 S Howard Ave Ste 106-351 Suite 6
Tampa

Labus Technologies

5857 Monroe Rd
Venice

Love This Place

3341 State Route 60

Marqueetech Services, Inc.

2420 Jenna Lane
Lakeland

Marvelless Mark

3225 S MacDill Ave
Tampa

ON COMMAND CORP

6304 BENJAMIN RD
Tampa

Property Services by Musitech

7512 Dr. Phillips Blvd.
Orlando

R's Electric LLC

5122 Kensington High St
Naples

RB Wiring LLC

Saint Petersburg

RUDISILL ELECTRIC, INC.

P.O. BOX 1766
Land O' Lakes

S&S Electric

105 Douglas Rd E
Oldsmar

Satellite Entertainment-DIRECTV Tampa FL Ret

2700 Bayshore Blvd. Unit 585
Dunedin

Schimelfining Electric

PO Box 7299
Wesley Chapel

Time Warner Clearwater

413 Cleveland St
Clearwater

Time Warner Tampa

400 N Ashley Dr
Tampa

TIME WARNER TELECOM INC

6089 JOHNS RD
Tampa

VERIZON

2478 W BRANDON BLVD
Brandon

VERIZON

610 E Zack St
Tampa

Verizon Fios Apollo Beach

6520 Richies Way
Apollo Beach

Verizon Fios Aripeka

18940-18944 Kolb Pl
Hudson

Verizon Fios Bradenton

3535 53rd Avenue West
Bradenton

Verizon Fios Bradenton

1200-1298 1st Ave W
Bradenton

Verizon Fios Brandon

212-314 Florida 60
Brandon

Verizon Fios Brandon

212-314 Florida 60
Brandon

Verizon Fios Clearwater

27001 US Highway 19 N # 1003
Clearwater

Verizon Fios Cortez

12100 State Highway 684
Cortez

Verizon Fios Cortez

12100-12298 State Highway 684
Cortez

Verizon Fios Crystal Beach

1-47 Avery Ave
Palm Harbor

Verizon Fios Davenport

2-198 Florida 600
Davenport

Verizon Fios Dover

14315-14399 Clinton St
Dover

Verizon Fios Dunedin

1350 Main St
Dunedin

Verizon Fios Ellenton

3911 Us Highway 301 N
Ellenton

Verizon Fios Ellenton

3911 US Highway 301 N
Ellenton

Verizon Fios Englewood

151-199 Florida 776
Englewood

Verizon Fios Gibsonton

7003 Mottie Road
Gibsonton

Verizon Fios Gibsonton

7003 Mottie Rd
Gibsonton

Verizon Fios Haines City

2200 Magnolia Ave
Haines City

Verizon Fios Holiday

4649 Mile Stretch Dr
Holiday

Verizon Fios Kathleen

6401-6499 County Road 35 Alt
Lakeland

Verizon Fios Land O Lakes

4422-4434 Land O' Lakes Blvd

Verizon Fios Largo

10801 Starkey Road
Seminole

Verizon Fios Largo

160 6th Ave SW
Largo

Verizon Fios Lithia

6231 Wild Orchid Dr
Lithia

Verizon Fios Longboat Key

533 Saint Judes Dr
Longboat Key

Verizon Fios Lutz

19257-19299 Florida 45
Lutz

Verizon Fios New Port Richey

9409 U.S. 19
Port Richey

Verizon Fios New Port Richey

4501-4553 Grand Blvd
New Port Richey

Verizon Fios Nokomis

45-99 Orange Blossom St
Nokomis

Verizon Fios North Port

14415 Tamiami Trail
North Port

Verizon Fios Odessa

1900 Gunn Hwy
Odessa

Verizon Fios Oldsmar

3964 Tampa Rd
Oldsmar

Verizon Fios Palm Harbor

1023 Florida Ave
Palm Harbor

Verizon Fios Palmetto

50 Island Ct
Terra Ceia

Verizon Fios Parrish

12209 81st St E
Parrish

Verizon Fios Pinellas Park

8050-8098 County Road 611
Pinellas Park

Verizon Fios Plant City

134-198 N Gordon St
Plant City

Verizon Fios Port Richey

6444 Massachusetts Ave
New Port Richey

Verizon Fios Riverview

10653-10699 Gibsonton Dr
Riverview

Verizon Fios Ruskin

113-199 W Shell Point Rd

Verizon Fios Safety Harbor

326-398 2nd St N
Safety Harbor

Verizon Fios Seffner

1415 S Kingsway Rd
Seffner

Verizon Fios Seminole

10751 Park Blvd
Seminole

Verizon Fios Tampa

609 E Jackson St

Verizon Fios Tarpon Springs

1-99 N Safford Ave
Tarpon Springs

Verizon Fios Thonotosassa

35-41 Black Beard
Thonotosassa

Verizon Fios Valrico

202 S Miller Rd
Valrico

Verizon Fios Venice

19 W Venice Ave
Venice

Verizon Fios Wesley Chapel

1715 Bruce B Downs Blvd
Wesley Chapel

Verizon Fios Wimauma

5802 State Road 674
Wimauma

Verizon Fios Winter Haven

37-67 4th St SW
Winter Haven

Verizon Fios Zephyrhills

38348-38350 7th Ave
Zephyrhills

We Do HDTV 2

3211 Travelers Palm Dr
Edgewater

Wideman Inc

7550 Coolwood Dr
Zephyrhills

WOW! Internet, Cable and Phone

3001 North Gandy Boulevard
Pinellas Park

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