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Saint Paul Real Estate Articles

Edina moving company accused of damaging furniture

Homeowner claims at least 15 items were damaged; some of them antique family heirlooms. Contractor disputes the extent of the damage.

Homeowner says Minneapolis-area movers damaged antique

Moving company agrees to pay for repairs to damaged furniture then fails to follow through, homeowner says.

Customer says St. Paul furniture movers overcharged

Homeowner says the moving company arrived late to move his appliances, piano, treadmill and weight set.

5 financial tips for buying your first house

Ready to ditch your apartment and buy a home? These tips will help prepare you financially for the move from an apartment to your first house.

Angie's List In The Press

Saint Paul Real Estate Reviews

A
"It went great! Because the sale of a house closing dates and times are often changing right up to the last minute,
Saint Paul Real Estate  Provider Name Locked
's flexibility about the timing was crucial. His crew packed and unpacked with care for the furniture and responsiveness to what went where, unfailing courtesy, and attention to details, such as taking apart and putting back together an enormous, heavy bed frame. They were great and I'd recommend them to anyone.
"
A
"They were the best! Very efficent and fast...maybe a little too fast. They were very concerned about making sure I was getting the best bang for the buck. There initial quote of the time they thought it would take was spot on and they stayed well within budget. We weren't as prepared as we could have been and they were great working with us to ensure we got everything moved. They didn't sit around and waste my time (as I have seen with other moving companies.) They really took pride in their work and the company.
I would HIGHLY recommend them!
"
A
"The 3 man moving crew arrived promptly at my 2 bedroom condo at 8:30 A.M. to load the contents along with about 50+ boxes that I had already packed --including a huge triple dresser & hutch top chest of drawers & a big roll top desk and other furniture and they had all the right equipment to get the job done. The first part of emptying the condo took about 3-4 hours (?) followed by a trip out to Burnsville to empty my U-Haul storage locker which they did in under an hour ( it took me 4-6 car loads to fill it). It was only a short 15 minute trip to my new apartment in Bloomington, Minnesota. They set up the ramps on the street behind my behind the building to avoid multiple trips from the garage & down a long hall & used the back entrance & moved things in through my deck & patio window & the men worked well together getting things inside and put into the correct rooms despite the cold, windy weather.
It over 8 & one half hours for the move but the price was well worth it for their speed & efficiency. EXCELLENT SERVICE FOR A BIG JOB!!
"
F
"I made an inquiry with Help-U-Pack & Move and received a response within minutes.
Saint Paul Real Estate  Provider Name Locked
requested additional information on my upcoming move, number of boxes, types of items etc. in order to give me a "proper" estimate. I immediately sent
Saint Paul Real Estate  Provider Name Locked
an accurate list of household items as well as special concern items. 4 days passed with no further contact from Help - U - Pack & Move. I received a call on the Sunday following my inquiry,
Saint Paul Real Estate  Provider Name Locked
stated he was "following" up and suggested that he actually needed to speak with me regarding my list of items rather than respond to my e-mail. After briefly explaining my needs,
Saint Paul Real Estate  Provider Name Locked
suggested that he come to my location to provide an estimate (which was free!) instead of attempting to estimate the job over the phone. This was also based on my concern that estmates are non-binding and that I was not protected from a surprise bill if estimated without actually seeing the job. We agreed to a day and time for
Saint Paul Real Estate  Provider Name Locked
to provide me with an estimate, I took the necessary time off work and waited. At the agreed time,
Saint Paul Real Estate  Provider Name Locked
called to explain that he had been delayed by a recent snow (only wet streets at my location) and that he was coming from the opposite side of town but could be there in half an hour. Unable to reschedule other appointments, I explained to
Saint Paul Real Estate  Provider Name Locked
that I could not wait for him to show up and that another time would need to be arranged.
Saint Paul Real Estate  Provider Name Locked
indicated that he would return to his office and would contact me to reschedule the estimate. Needless to say, I'm still waiting for that phone call from
Saint Paul Real Estate  Provider Name Locked
. The moving business must be really good if you have no need to follow up with potential customers. I can't imagine what the follow up would be like if I had hired Help-U-Pack & move and I experienced a problem or if it snowed on my moving day! Totally unreliable
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F
"I had a terrible experience. The movers broke my mirror. They scratched up two of my bookshelves (the contract says that they will not pay insurance claims on any furniture that is made of particle board, so they don't care if they destroy these items). They ripped my couch bringing it through the doorway, and they put it on the ground and got dirt all over it.
In spite of the fact that the movers were extremely careless with my furniture, they drove about 15 miles per hour on back streets from my old place to my new place, wasting a ton of time.
I received an estimate in writing by email that they would take three hours to do the move. They started at 8:45:00 and ended at 11:45:00. Now, I understand how hourly billing rates work. If they quote me three hours, they're not going to take less than three hours to do the work.
However, when the guy wrote up the bill, he rounded it up to four hours. I said that was outrageous, that I had been quoted three hours, and that I would pay for the three hours that they worked. He said that they charge for the time it takes to drive to and from the shop. I told him I wouldn't pay him a dime more than the three hours that they worked. He told me that "if I gave him a generous tip" that he would write off the extra hour. I agreed. I was going to tip them anyway.
When the movers finished, they wanted me to sign a release that said that none of my furniture was damaged. Are you kidding me??? I wrote on the sheet of paper all of the damage that had been done. I never heard a word back from the company about the damage, and I was so angry with them that I didn't want to call to make an insurance claim.
I would never use this company again.
"
A
"These guys did a great job with my move. Because my move was on the 1st of the month, they were running a few hours behind and if my circumstances were different that may have been a problem, but I had until noon the next day to be out of my house so this wasn't the end of the world for me and it actually gave me a little more time to finish packing while I waited for their arrival. Because they were late they sent a couple extra guys to help at no extra charge to help get the job done quicker. These guys worked really hard but were careful with my things. They were all very polite and courteous. They were able to disassemble some furniture to get through the doors and then reassembled it after the move which was very helpful. The communication was great - they called to confirm the day before the move and called when they knew they would be late and again when they were on their way. I would definitely recommend
Saint Paul Real Estate  Provider Name Locked
.
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B
"
Saint Paul Real Estate  Provider Name Locked
was 1.5 hours late and it took us calling 3 times to get a response. When they showed up they did move fast but did not have a piano belt or cart so it took a few guys to move it. At the new house 10 miles away 1 of the two trucks showed up because the other ran out of gas and had to wait until someone from their office could come with gas.
When moving the piano into the new house they dropped it on the new hardwood steps and broke the handrail. After they made it up the small set of steps they put it down on the wood floor and started to roll it denting and scratching the wood floor for about 10 feet.
Before the guys left I had them write down on the invoice that the damage the wood floor while moving the piano. I heard from the owner (
Saint Paul Real Estate  Provider Name Locked
) a few times since saying that he's working on finding someone to fix the floor. I've offered several times for him to come over to see the damage for himself, sometimes he's said he would but he never showed up, other times he has said he's just to busy to make it out. (June 28, 2013 move in date. It is now October 15,2013)
All moving companies run into issues, but it's the lack of following through with customer satisfaction that makes me say stay away from
Saint Paul Real Estate  Provider Name Locked
& Storage Of
Saint Paul Real Estate  Provider Name Locked
&
Saint Paul Real Estate  Provider Name Locked
.
"
A
"The movers were prompt, professional, and curteous. They showed up on time and got right to work. They knew what they were doing and did it efficiently. They kept us apprised of the progress they were making. They were really careful not to damage the walls or any of our furniture. It was completely painless. They were awesome. I hope this is our last move for many decades, but if I ever needed movers again I would definitely hire them!
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A
"Competitive rates to other quotes we got, just not a "deal" or I would give an A. Radiators are not fun nor easy to move, and the 2 men that showed up were surprised at their size (front desk person that took our order didn't want pictures that we offered to send). They did manage to move them, and were extremely careful about our house and yard (which I invited them to drive on for easier access).
Not having worked with them previously I was a little concerned when they hadn't shown up within 30 minutes of the 4-hour window we'd been given. They DID show up within the window however, and were in and out within less than 30 minutes. The return trip they arrived 2 hours late, but called in advance to tell me they had a break-down that morning and were playing catch-up. Again, they called me without prompting, and it wasn't a problem for my schedule that day, fortunately. They did a nice job with the move, staying in contact, and delivering as promised (other than the breakdown--but this stuff can happen, and didn't seem sketchy in comparison to how professional the whole move was).
Good, professional movers. Patient with little kids that are curious about large trucks. I would absolutely work with them again.
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A
"They were prompt, polite, fast and efficient. I couldn't have asked for a better team. They introduced themselves, had us walk through both houses so they could see and understand what we wanted. They were very courteous and funny!
I recommended
Saint Paul Real Estate  Provider Name Locked
to my sister and brother-in-law who had an upcoming and much more complicated move. They chose
Saint Paul Real Estate  Provider Name Locked
too and we very happy with the whole process also.
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All Real Estate in Saint Paul, MN

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#1 EZ Movers

3101 Saint Philip St
New Orleans, LA

#1 HomeDigs.com | Minneapolis Real Estate

#1 Groveland Terrace
Minneapolis, MN

1 MORTGAGE PLACE

6505 KNEAFSEY ST SE
Prior Lake, MN

1 MORTGAGE PLACE

9100 W BLOOMINGTON FWY
Minneapolis, MN

1 STOP PROPERTIES

6970 151ST ST W
Saint Paul, MN

1-800-Pack-Rat

6400 Goldsboro Rd
Bethesda, MD

101 PROPERTIES

15600 35TH AVE N
Minneapolis, MN

1031 & TIC INVESTMENTS LLC

310 4TH AVE S
Minneapolis, MN

1031 REAL ESTATE INVESTMENTS

310 4TH AVE S
Minneapolis, MN

169 STORAGE UNIT

13205 LAKE PLACE RD
Zimmerman, MN

169 STORAGE UNIT

440 EAGLE LAKE RD N
Big Lake, MN

1st Choice Construction, LLC

2143 Diamond Ln
Mound, MN

1ST CHOICE MTG & REALTY GROUP

6001 78TH AVE N
Minneapolis, MN

2 Girls Design-Property Staging

7190 Willow Road
Maple Grove, MN

2 H PROPERTIES

535 COON RAPIDS BLVD NW
Minneapolis, MN

22-Red Design Studio

Belle Plaine, MN

260TH STORAGE INC-RALPH HEINEN

26716 THERSIA TER
Richmond, MN

3 E PROPERTIES LTD

2984 RICE ST
Saint Paul, MN

33rd Company Inc

1800 Wooddale Dr
Saint Paul, MN

34TH STREET PROPERTIES

3700 E 34TH ST
Minneapolis, MN