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Saint Paul HVAC Contractors Reviews
There was a snow storm going on and to the technician's credit he arrived at 7:am!
He confirmed that the problem was indeed the faucet. HOWEVER, he did NOT have one in the truck (!)
He then gave me the cost of replacing one faucet: $699.00. I was stunned by the price. He then suggested that if I sign up for a service package for furnace, plumbing, etc. the cost would be reduced. I declined because we have had a terrific service plan with a different company. This brought the price back to 699.00. With a senior discount and online coupon the cost came down to 599.00 and with a lifetime guarantee.
I signed the form and he called the company to have them bring the faucet. An hour and a half later, the tech, who was waiting in his truck came in with the faucet. He was very polite and ready to install. When I asked how long for the installation, he said an hour.
Please Note: The rating I give the technician is an "A." The rating for the company is a "3." If someone were to ask me about
The repairman arrived right at 8:30 and found the pilot light out. He relit it and said that the thermocoupler was the likely culprit of it going out and that it would probably fail again soon. He replaced it. It was probably 30 minutes. I didn't do a price comparison, but it seemed on the expensive side. On the other hand, they were very professional and a pleasure to work with.
Our pilot light wouldn't stay lit.
problem and left. In less than 30 minutes, he was back. Something my husband
had said about soot build-up concerned him and he wanted to check and make sure
there weren't any additional problems. It turns out our Chimney was completely
blocked! He did CO2 readings and they were horrifc. He turned off our boiler
and recommended we call Metro Cleaning to have our furnace cleaned. We gave
them a call and they came out that same day and cleaned our boiler and stack so
well, it looked brand new. Unfortunately, during the cleaning process, a couple
of wires were dislodged and the furnace couldn't restart. I called
came back again. He was thorough, professional, and possibly saved our lives!
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