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After a final service appointment (installing a storm door) was performed, I received a bill for all of the services. I was distressed to see that it was incorrect. It included a charge of $110 for a service (planing two windows) that was never performed since it was deemed unnecessary by the
On December 20th I called the office and asked for a revised bill. The office person argued with me again, and then agreed to deal with it the following week. Finally three weeks later, having not received a revised bill, I wrote again detailing the above concerns. They sent a new bill but never called or wrote to address my concerns.
My overall sense is that they have much bigger fish to fry and don't care about smaller jobs.
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