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Saint Paul Cleaning Articles
Cleaning reviews in Saint Paul
gotten moldy. He was upfront with me and told me the services that I
wanted from them would not resolve my issue. He told me what I would
need to do to get the results from their services. He said that I could
call them back when this was done and they would come back out and do
the services and I would be much happier with the results. I then had
the silicone removed and reapplied. I also had a few other areas
cleaned and sealed. I am happy with the professionalism of
information he provided. I would use this service again and recommend.
Again through the message service, we arranged for a pickup, which went smoothly.
Through the message service, we arranged a delivery date with a 12:30 - 1:30 delivery window, but around 2 pm that date, I received a call from her driver saying he would be delayed.
At 6 pm, I called the company to see if the rug was coming that day and got voice mail, so I left a message asking when I should expect my rug.
In the morning I called again to see if I should stay home to receive my rug. Again voice mail, so I left another message.
Then I used the Angie's List message service to ask what to expect. I did not hear back from the provider in response to any of these messages.
In the middle of the afternoon, the driver called to say he was on his way. He explained that his van had broken down the previous day. He delivered the rug, which seemed to be fine. After he left, I noticed white spots on the rug that hadn't been there before, so I messaged the provider to ask what they were and whether anything could be done about them. Subsequent internet research told me that this was a common problem with the knots on woven rugs and was not a sign of defective cleaning. However, I have not yet heard anything from the provider in response to my inquiry.
My experience with the message system was that it takes about 2 days for the provider to respond. This is within the
The service provided was fine, but the next time I want a rug cleaned, I will look for a company that is easier to communicate with.
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