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I told Bill I was interested in grouting and sealing the tile myself as money was an issue, but knew I couldn't do the mortar, layout and cutting. He said he'd give us a price for the full job and if I grouted and sealed it myself. I really appreciated his willingness to work with us and be okay with us doing that.
He gave us the quote on Wednesday and said he could do it that weekend. I'm sure he was busy, but again appreciated his willingness to get us in--since we had to get that done to move on to the next part of the project.
Bill came on Saturday morning and got right to work. He was professional and did a great job making a very out of square 1925 plaster walled bathroom look good. The tiles were in a pattern on a mesh backing and he straightened out grout lines so it looked straight. I also wanted some tiles pulled off of the pattern of white tiles on the mesh backing and replaced with cobalt blue tiles to create a perimeter around the room. Bill did not have a problem with that at all and did a great job of putting in the cobalt tiles and making it look perfect.
He was very neat/tidy, after he left we couldn't even tell he'd been there except for the great bathroom floor that was left behind.
We liked his work so much we then went and bought his big deal for future work we think we'll have.
Both my cat and I love the radiant heating.
I would definitely hire this company again.
He provided a thoughtful estimate, and made a point of listening to hear what we wanted, and then made helpful suggestions to have us meet our goals. There was no trying to "enhance" or sell us more than what we wanted to do. We really liked that he was not pushy. He encouraged us to buy the materials we needed ourselves, measured things to tell us the quantities, and gave us advice. This made a big difference in helping us economize.
We especially appreciated his advice on how to create a frame for the special hand-painted mosaic tiles that we wanted to set on our wall. He really listened and gave good advice.
For the two days of the actual installation, he was punctual and well organized and worked hard.
He also gave instructions on how I could apply the grout sealer myself a few days after the completion of the job, rather than hire him to return to apply it.
We are really pleased with the final outcome, with his professionalism. He was great to work with.
We wholeheartedly recommend Bill to everyone and will call him again when we are ready for some remodeling or more tile work.
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