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Custom Cabinet Making reviews in Saint Paul
In Oct.2013 I had furniture brought in and they scratched my laminate flooring. The furniture store called in their repair person who in turn wanted the original installer to look at it and felt he would be the best person to do the job. She told me she tried to get a hold of Dick several times but she never got a hold of him so she had another person came in and did a great job.
In May I e-mailed Dick about some problems with the floor. I e-mailed him "The
laminate flooring you put in is warping and a board going into the office is loose. There is also a board is going into the bedroom
that must have slipped - there is about 1/4" between two boards. Please advise." He responded in June, " I will plan to stop out and take a look at this for you next week." He never called me nor did I see him. I tried to reach Dick again to let him know that where the board was wrapped it is now loose and there are two nails poking through, but no response. There are more boards that seem to be loosening and some are squeaking now.
Dick is a nice person and may be good at being a "
I am sorry to write this review but the service I received was inadequate.
He has a wonderful assistant whom he mentors and who kept the install process running smoothly, and the clean-up as well.
I love the finished product!
We sought out a number of cabinet estimates to make sure we were comfortable not only with the design and layout of the cabinets, but also the quality of the company, materials and people who would be coming into our home.
We were very happy working with
numerous days as we had a flooring issue that needed correction.
A year has gone by and we have been extremely happy with our cabinets overall. Having custom cabinets is definitely worth
the extra time and money spent as it was imperative to utilize the most space in our home. When it came time to remodel another bathroom in our home, I knew I wanted to have Imperial provide a design and estimate and we’ve decided to move forward with them again.
The quality of the work is excellent. The tile work is superb. The cabinets and countertops look beautiful. The wainscoting is really distinctive and well-constructed and fit.
They ran into several snags with old wiring and were upfront about the problems and costs to remediate. We feel much better knowing that all the wiring is now up to code. A few times we had some issues with the quality of some of the subcontractors and K2 was very responsive to the feedback.
As the project was proceeding they floated ideas for how to save money to offset some of the overruns on wiring, which we appreciated. We changed our mind a few times on a couple of the design elements and they were patient and accommodating.
If we ever add a bathroom to our house in the future we will definitely use them again.
We also really appreciate his contracts.We have been severely burned by contractors before.”
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