Saint Paul Appliance Repair Experts

"excellent. He responded immediately. Came the same day. Knew what was wrong immediately and had the part in his pocket! Best repairman ever used! He was in and gone within 30 minutes. Polite. Professional. Good work. Worth every cent."

"Bill was cheerful, timely, courteous, worked quickly, and solved my problem. It took him some time, but he never seemed to be wasting time or uncertain. Our problems required only clearing of lines, and no replacement parts. 10 year old Dishwasher works like new again for less than cost of the minimum service call from the company set up by the ...more 800 number for the dishwasher's manufacturer. Very proud to support a local one man business."

"As mentioned, I was able to reach at the phone number on his card from two years ago. He arrived when expected, though he did not make a 'heads up' call as he missed a digit in my phone number. His diagnosis suggested two possible part failures - a 90% probable one and a 10% probable one. He gave me an estimate for the more probable ...more cause, noting that if it proved to be the other, the part would cost less. After I accepted the estimate, he went out to his van for the part, which proved to be the same part as the factory original, not a cheap 'equivalent' part. The part was installed and the dryer reassembled in a few minutes, after which

started it up and tested it for full functionality. We chatted a bit more while he prepared his invoice, and he provided some suggestions on how best to insure a long life for our large appliances. While he was working,

mentioned that he had just returned for a six month visit to the Philippines - a trip that had extended longer than planned. I mention this as another member reported they could not get in touch with

a few months ago."

"came within 2 hrs of my initial phone call. was able to quickly diagnose the problem and quote a price for the repair. was polite and professional throughout the call."

"Plumber came out and pulled a bottom panel off of the dishwasher. After 5 minutes he said that I had 3 leaks. One in the dishwasher appliance itself which he couldn't fix since he was a plumber and not a repairman. Another leaking point he said was a rusting out garbage disposal. The third leaking point he referenced was from the accessory spray ...more nozzle on the sink. He wrote out his estimate and handed it over for my approval. UNBELIEVABLE !!! You couldn't even make these prices up. New disposal with installation $649, my favorite... spray nozzle head and hose $212 !!! And for my initial problem, he couldn't fix it but was willing to disconnect the dishwasher, bring it to their repair shop for the actual repair ($ not included) and re-hook it up for a modest $516!!! Then without prompting he offered to replace the regular sink facet with a new one for $588. I then realized that the leaking dishwasher was left on and leaking all over the floor to which he said, "is it?" from his still seated position. He asked me what I thought and I said I restraining myself said that I would pay the trip fee of $52 only. I then asked for the estimate saying it was in case I changed me mind but in reality to have some proof of the outrage!! I can't believe how predatory this pricing is and that some unsuspecting old ladies might have actually paid some of this. I checked the disposal for signs of leak or wear and found none including no rust! My wife had used the spray nozzle prior to his arrival to clean the sink and had no doubt gotten some water on the house. I tried but was unable to reproduce the leak he said we had. So I'm left with my original problem, less the $52 service fee. Still stewing hours after the guy left. Bonfe's is abysmal !!' Update - the company did send me a check for the $52.00 service fee."

"Left message before service hours to see if they could come do a same day service call. The called back very quickly. Unfortunately would not to get out for two days due to current volume, which would mean waiting the weekend also, it was recommended that we call someone else. Even though they knew they were not going ot get the business she took ...more the time to let me know possible issues and that there could be a good

we would be looking at replacement versus repair. She took the time to give me good buying recommendations in case this was the solution. Even though they did not get my business this time, they will be my first call in the future due to this experience."

"He replaced the toggle and because I was interested, explained how it worked, (I had tried to fix it myself by checking a filter). He was fast and friendly and professional. When I mentioned the bleech draining out the bottom, but told him I didn't really want to pay to fix something I was fine doing mannally, he said no problem. He pulled off the ...more front of the washer (hello drum!), allowed me to clean it out, reattached the kinked hose (which was bent toward the floor), checked out other stuff too. Since then the hose has detatched again, but now I know how to fix it myself (duct tape is my friend). I would highly recommend

and I will use him again for appliance repair."

"It was a service call and everything went fine with them. However, it took them 2 days to get here. Otherwise, it was an excellent service and they fixed the issue. It turned out to be a good quality in a way that we expected it to be."