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Top Rated Water And Fire Damage Services

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D
" When they arrived the first thing was to present me with a contract. I was told that usually in a situation like this, the insurance pays, but since they could" not put a on the house I would need to pay up front. said that they could probably bill the insurance company over $12,000.00 for this job, after he had reviewed it, but if we had to pay for it ourselves, he could promise to keep it under $7,000.00, which would include boxing or packing everything, moving it to "climate-controlled" storage for 30 days, and returning it. I expected insurance to pay, so I agreed, although it sounded very expensive to me compared to a regular moving company. Their truck said "Cleaning and Restoration", not moving. "Pride" was unprofessional and inadequate in so many ways that I don't have the time to list them all, but here are a few: The contract says clearly 1/2 of fee is paid to start, remainder upon completion. They tried to make me pay in full before starting, and then again before final delivery, and a third time in the middle of final delivery. I finally had to print out my credit report before they would stop hassling me, even after I pointed out the terms in their own contract. PACK-OUT They ran out of packing tape 45 minutes into the job, were offered tape by another crew on site doing other work, and refused it, saying it was against policy. It took another 45 minutes to get more tape and continue packing. First, what kind of moving company runs out of tape? Second, what if it was still flooding? I walked into one room and saw two of my canvas paintings in a stack with other things piled on top of them. The paintings' canvas was dented. We repeatedly told several of the movers (there were about eight) not to move items stacked on one bed, because we needed to take them with us. They were removed anyway. This included ALL my medicines, and we had to call one of my doctors and order emergency supplies of 9-12 different medicines I require daily at my age. I wondered how professional some of the employees were and why I was possibly paying $7,000.00 when I heard one say, "how do you pack a lamp?" Because of their need to photographically (with an iPad) inventory fragile items, it was a slow process. The slower the better for them, because the Supervisor gets $70.00 per hour. Again because of the slowness, by the end of the day, the other crew who was doing the "dry-out" had to tear out ceilings in places where we still had furniture, microwaves, tables, chairs, paintings, and other belongings. So when Pride called about coming back the next day to finish the job, I said "No, there is not need to protect anything from damage that has already been damaged." They still charged us for 1 and 1/2 days of Moving truck at $275.00 per day, even though it was not used the second day. PACK-IN Their printer was "not working" so I was put to work with pad and pen making not of two columns: ITEM and BOX numbers. Oddly enough, two thirds of the boxes were labeled as belonging in the closest room on the first floor!! Somehow most of what we owned had magically been taken out of the easiest place to return it to, where of course it could not fit. The employees, all but one African American, were not provided with a cooler full of refreshing beverages for their hard, sweaty work, which for what they were charging, they could easlly afford. When they had everything in, I wanted to go over the list with their print out, which finally came. As it turned out, there were over 25 boxes that I checked in that were NOT on their inventory!!! Then I found a headboard and footboard to a bed that was not ours, and returned it to them. I went through the boxes and found four items/boxes missing. The owners graciously offered to come over and help me look for them. We found all but one. Anytime there was something wrong, I got an excuse, or what seemed like a made-up reason. The final reason for the missing box was " we must have combined it with the contents of another box when we were re-packing. In the end, they gave us a refund for $150.00 for a few items that had gone missing or were damaged. They also refunded and took back some unused boxes for which we had been charged. Frankly, I would never consider doing business with them again for any reason whatsoever. My daughter who has a bigger house than I have, and perhaps more "stuff" paid $300.00 to have it moved. Not packed, just moved, But Pride charged us $550 just to load the truck to return our stuff.

-Timothy H.

A
"Technician met all promises. He was on time, conducted the remediation process just as he described it to us, and cleaned up all of the associated mess. He sealed" up the room while doing the remediation and when he was done, the room had no smell and the work was done to my satisfaction. I also had another small leak that I had him look at and he let us know that there was not a mold issue associated with that damage - very honest. I hope we don't have to use again, but if we have any mold issues, I will give them a call.

-john B.

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Local Articles in Saint Louis

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

cleaned carpet

Carpet cleaning can be tricky, especially after a flood. Learn when you can salvage water-logged flooring, and when it's best to get a new carpet.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Saint Louis

A

Rating
/31/2015We asked to come to our home to inspect some mold damage from a plumbing leak and advise us on how to proceed, and to bid on the work. was very pragmatic and professional in assessing our small mold problem, and very fair in the estimate he provided. He was able to get the job scheduled within ...More a day of calling him, he was on time, and did a great job. The room was left as neat and clean as when he arrived, and we we very pleased with the fast response, the high quality of work, and the fair cost. Thanks ! I wish every contractor had your professionalism!
- William C.
A

Rating
with was very professional and kept us informed on what was going to take place, how long it would take and how the restoration process was going. He even came back to our house at 7 pm on a Friday evening to bring in extra fans, as well as came back over the weekend to check on the progress. We would ...More definitely use again.
- Edward A.
A

Rating
was first rate. He made the experience of recovering from a modest fire as pleasant as I can imagine it ever would be. The various aspects of remediation were accomplished in as timely a fashion as one could reasonably expect. All of the individuals he retained to do the specialized work were equally professional, competent, and pleasant.
- Jesse G.
A

Rating
turned what was for us an unprecedented disaster and unnerving event into a logical step by step tackling of the problem. was professional, informative, and incredibly helpful throughout the whole process. He made a terrible situation seem palatable and manageable. We wish everyone we dealt with was as ...More pleasant as and we are happy to spread the deserved good word and praise.
- Todd T.
A

Rating
With the recent rain in the St. area and MSD's sewer line backing up, we ended up with flooding in the basement for the first time since I bought this house ten years ago. was very responsive to our needs and concerns about getting the basement cleaned. showed up the following ...More day and installed fans and a dehumidifier to get the remaining water dried up. After a few days and the humidity dropping to the preferred level, and his team came in and had the basement cleaned in an afternoon. I really appreciate ’s attitude and willingness to address our issues and concerns during the cleanup. Thank you!

- Aaron T.
A

Rating
I had only lived at my new house for 2 weeks when I discovered a leak in the basement that had soaked my carpeting. I found on the Internet and didn't know what to expect. was awesome! He took my call late at night, showed up immediately the next day, worked with me for 3 days until the problem was ...More resolved. And I asked a lot of questions but he happily took the time to answer every one. I will absolutely recommend at to all my friends on Facebook and the standard review sites. Thank you !
- Lisa G.
A

Rating
is aptly named! I called on a Sat., had my called
returned Sunday, they came and looked on Monday and the job was finished on
Tues!! was very professional, did a great job, and the price was very
fair.
- Barbara L B.
N

Rating
Even though knew I did not need him to perform any paid services, he stayed for about 20 minutes and answered all of my questions. He showed no signs that he was in a rush or frustrated. Furthermore, was extremely knowledgeable, not only about water restoration and remediation, but the structure of my ...More house and the floors. Needless to say, I was very impressed with and .
- Mark K.

Water And Fire Damage Services in Saint Louis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

101 HOME REPAIRS

5002 KEMPF DR
Saint Louis

5 Star Construction

1964 farm valley dr
Chesterfield

A & M Pump Inc

1370 Jan Acres
Festus

A & T Construction

1957 Royal Heir Dr
O Fallon

AARON'S FLOOR CARE LLC

18558 HAWKS REST CT
Pacific

Abernathy Development Company

300 Hunter Avenue
Saint Louis

ABSOLUTE CUSTOMZ

175 Valley Springs Rd
Dittmer

Act Fast Water Restoration, LLC

913 Peace Haven Drive
Saint Louis

Adare Remodeling LLC

208 forest path dr
Saint Peters

Advanced Environmental Services Inc

3100 Gravois Ave
Saint Louis

Advanced Exteriors

5753 Westwood Dr
Saint Charles

AdvantaClean of Two Rivers

647 Bennington Drive
Saint Charles

all around carpentry

4944 Southwest Ave
Saint Louis

ALL STATE ENTERPRISES LLC.

3431 Tenbrook rd.
Arnold

Allied Construction

1232 Continental Dr
Saint Louis

Alltype Thermal Imaging Services

224 Rear South Jackson Street

Alternative Construction Concepts

25400 Buckcreek RD.
Festus

Amant's Floor Care

17005 Manchester
Grover

America's Best Painter

31 Pleasant Valley Ter
Arnold

Anderson Building & Design

1812 Center Dr
High Ridge

ANDERSON BUILDING COMPANY

135 CHESTER AVE.
Saint Louis

Andy Man Thee Handy Man LLC

25960 Pendleton Forest Rd
Warrenton

Andy's Home and Business Repair Inc

2851 Chapel View Dr
Florissant

ANGEL LOVE INT & EXT PAINTING/STAINING

2469 ASHLAND AVE
Saint Louis

Approved Home Improvements LLC

3260 biscayne blvd
Arnold

Aptitude Construction LLC

3628 Collingwood Dr
Saint Charles

ARC Construction

2319 Grissom Dr.
St. Louis

ASE PAINTING CONTRACTOR

3431 Tenbrook rd
Arnold

ASE Painting Contractors Inc.

3431Tenbrook Rd.
Arnold

Atlas Restoration Specialists Inc

820 Sun Park Dr
St. Louis

Atmospheres

221 Robert Ave
Saint Louis

B Green Plumbing and MEchanical

1138 S Sixth St
Saint Charles

Bartels & Missey, Inc.

3486 Telegraph Road
Arnold

Bioclean 911

656 Hickory Knoll Ct
Ballwin

BJS HOME IMPROVEMENT LLC

7021 HOLLY HILLS AVE
Saint Louis

BOLT Construction & Roofing

748 Hanley Industrial Ct
Saint Louis

BRIDGES CARPET CLEANING

7624 FLORA AVE
Saint Louis

Building Concepts

2025 Zumbehl Rd
St Charles

Cardinal Contractors LLC

105 N Main St
Saint Charles

Cardinal Roofing and Exteriors LLC.

4168 Juniata Street
St.Louis

Carpet Care Experts

1301 Woodland Oaks Dr
Ballwin

Carpet Technology Cleaning System Inc

16209 Westwoods Business Park
Ellisville

CARTER CUSTOM PAINTING

1914 forest haven dr
Saint Louis

CBK INC.

165 Hwy Ee
Winfield

CENTURY RESTORATION

315 Lemay Ferry Rd Ste 112
Saint Louis

CERTA CARE CLEANING SERVICES

5303 hwy kk
Saint Peters

Certified Chem Dry of Greater St Louis

6820 Gravois Ave
St. Louis

Certified Safety Consulting, LLC

3921 Connecticut St
Saint Louis

Christian Carpet Cleaners

606 N Hwy 47
Warrenton

Clog Commandos

11835 Westline Industrial Drive
St. Louis

Coco & Sons Painting & Home Improvement

4322 Bingham Ave
St. Louis

Complete Carpet Cleaning

915 Olive St Apt 403
Saint Louis

Complete Home Solutions

19 Grandbrook Blvd

Construction Repair Co., LLC

8868 Hazelwood Tech Ct
Hazelwood

Corgans Carpet Cleaning

321 Country Orchard Dr
O'fallon

Cotton Painting

3010 Nameoki rd

Curt’s Construction Company L.L.C.

141 Bear Creek Rd
Brumley

Danna Enterprises LLC

1900 Grand Army Rd
Labadie

Delta Exteriors

8220 Delmar Boulevard
St. Louis

Demand Remodeling & Restoration

10723 Baur Blvd
St. Louis

Donahue Painting & Refinishing

2644 Nahn Dr
Saint Louis

Douglas Restoration

Lake St Louis

Doyel & Co

6420 Etzel
Saint Louis

Dry Masters

815 Poplar Dr
Saint Louis

Elite Exteriors

1933 Union Road
Saint Louis

Elite Properties

524 Marshall Rd
Valley Park

EMC Painting & Restoration

1932 Vinita Dr
St. Louis

Engineered Corrosion Solutions, LLC

2043 Woodland Pkwy
Saint Louis

Evans Remodeling

317 Hannah Dr

Exactly Cleaning & Contracting

2745 Westphalia Ct.
Saint Louis

Expert Response Restoration

712 St Louis Ave
Valley Park

FAST HELP

1819 Belt Way Dr
Saint Louis

Flood Co., L.L.C.

4102 Fuller Ln
Bridgeton

Garvin Group Carpet Cleaning

15455 Manchester Rd 3265
Ballwin

Gateway Construction Solutions

1033 Corporate Square Drive
St. Louis

GENNARO General Contracting

2314 HICKORY ST
Saint Louis

GHL Handymen LLC

20 Sunny Hill BLVD
St. Peters

Gittemeier Painting

1405 Yorkshire Drive
Saint Charles

Green World Solutions

7 Count Fleet Circle
Florissant

Greener Construction Svc

6290 Ronald Reagan Dr
Lake Saint Louis

Gregory Building Services

13765 St. Charles Rock Road
Bridgeton

Handyman Connection

1736 W Park Center Drive
Fenton

IFFRIG BROTHERS PAINTING, INC.

15 Washington Place
Edwardsville

Innovative Cleaning Restoration

1676 Tempo Lane
Arnold

Innovative Renovations & Design

515 Danny Ln.
O Fallon

IT'S ALL COVERED

6044 Arsenal St. 2E
Saint Louis

Jackson Custom Homes & Remodeling LLC

5378 Westwood Dr.
Saint Charles

Jerome Bros. Inc.

521 Pioneer Dr
Saint Peters

JK Consulting

223 Salt Lick Rd. Suite 333
St. Peter's

JK Consulting

3425 New Town Blvd
St. Charles

JSR Home Repairs

Saint Louis

Just Clean

1560 Fairview Ave.
Saint Louis

Kennedy Painting

11678 Gravois Rd.
St Louis

KLEIN DEVELOPMENTS

209 Lindburg Rd.
Cuba

Kwik Dry Carpet Cleaning

1410 Verlene Dr
Florissant

LINK RESTORATION & CONSTRUCTION

1926 TELFORD DR
Saint Louis

Lockwood Decorating Contractors Inc

167 Lamp & Lantern Vlg
Chesterfield

lowes handy man service's

863 westbrookevillage dr
Ballwin

Luxe Painting

417 Sunnyside
Festus

M&B Painting LLC

P O Box 1384
O Fallon

Mains Construction LLC

13336 Waggoner Rd
Festus

marlow contracting

2819 Sheridan Rd Apt A
Saint Louis

Marquard's Dry Cleaners

10730 Indian Head Industrial Blvd.
Saint Louis

Martin-Jetco Heating & Air Conditioning

1337 West Lark Industrial Drive
Fenton

Maxey Construction LLC

5221 PATTERSON RD
St/ Louis

md painting

12045 AMELING RD
Maryland Heights

Metropolitan Construction Company

PO Box 70004
Saint Louis

Meyer Contracting

2159 Welsch Industrial Ct.
Saint Louis

Meyer Contracting, LLC

2159 Welsch Industrial Ct.
Saint Louis

Midstate Contractors LLC

8991A Commercial Blvd.
Pevely

Midwest Flood Restoration

4328 S Lindbergh Blvd
Saint Louis

Midwestern Construction Company Inc.

1242 Clearview Rd.
Union

MILLER & SONS PLASTERING

408 W SOUTH 4TH ST

MOLD SOLUTIONS

2344 Weldon Pkwy
Saint Louis

Mr. Handyman of St Louis - West County

15510 Olive Blvd
Chesterfield

Norse Construction, LLC

476 Old Smizer Mill Rd
Fenton

Nutech Restoration Services

107 Boone Hills
St. Peters

Olneya Restoration Group

1887 Craig Road
Saint Louis

Peller Construction Co

11037 Gravois Industrial Ct
Saint Louis

Pillar To Post Professional Home Inspection

814 S. Sappington Rd.
St. Louis

Premier Restoration Services LLC

132 Workman Court
Eureka

Pride Cleaning & Restoration, Inc.

2437 Lemp Ave
Saint Louis

Pro Built Restoration

2362 Hwy 94 S Outter Rd
St Charles

Prodigy Restoration Group LLC

100 Chesterfield Business Pkwy
Chesterfield

Professional Restoration

914 Hemsath Rd, Suite 100b
St. Charles

Promax LLC

100 Chesterfield Business Pkwy
Chesterfield

Pure Clean

1621 N. 51st St.

PUROCLEAN DISASTER MASTERS

11939 MANCHESTER RD. #118
Saint Louis

PUROCLEAN DISASTER RESTORATION SERVICES

5750 Pernod Ave
Saint Louis

Python Plumbing LLC

8019 Pembroke Dr
St. Louis

R&A Contracting

1480 Mid Rivers Industrial Drive
St. Peters

R.H.S. Design & Home Remodeling

3114 St. Nathan Ln.
St. Ann

Radical Painting

106 Mill Pond Dr
O Fallon

Rainbow Intl. of St.Charles

2566 Forst Drive
O'fallon

Rapid Dry

11252 Midland Blvd
St. Louis

RB Contracting

5403 Quincy St.
Saint Louis

REHAB Construction

3 Warson Lane
Saint Louis

RHP Construction Inc

257 Deane Ct
Saint Louis

RICHMOND CONTRACTING LLC

10263 LACKLAND RD
Saint Louis

RingCo Construction L.L.C.

5224 Autumnwinds Dr
Saint Louis

Rivercrest Restoration

102 Branding Iron Dr

Robinson Realty, LLC

1832 Vandalia St

Ron Janis Home Remodeling

909 Burgos St.
Saint Louis

Roto-Rooter

3528 Pratte Rd

Roto-Rooter Plumbing & Drain Service

3041 Elm Point Industrial Dr
St. Charles

Roto-Rooter Plumbing & Drain Services

2671 Washington Ave
Saint Louis

Rubbish Works of St Louis

2025 Zumbehl Rd
Saint Charles

S & J Home Solutions

10608 Canter Way
Saint Louis

Schneider Kennedy Design LLC

17209-113 Chesterfield Airport Road
Chesterfield, Mo

Schulz Painting - Remodeling Company

433 Foote Ave
Saint Louis

SCZ Custom Coatings LLC

5512 Southfield Dr
St Louis

SEARS CARPET & UPHOLSTERY CARE

1735 RUDDER INDUSTRIAL PARK DR
Fenton

ServPro - Saint Charles

470 Saint Peters-Howell Rd
Saint Charles

SERVPRO of Affton/Webster Groves

9610 Continental Industrial Dr
Affton

SERVPRO of Clayton/Ladue

3924 Shrewsbury Avenue
St. Louis

Servpro of Fenton/South Ballwin

PO Box 270504
Saint Louis

SERVPRO of Oakville/Mehlville

5320 Lemay Ferry St.
St. Louis

Servpro of S.Chesterfield / Wildwood

167 Lamp & Lantern Village 290
Chesterfield

Servpro of West Kirkwood/Sunset Hills

PO Box 270504
Saint Louis

Snyder's Construction

3930 Randall St
Saint Louis

SOL'S INDOOR AIR QUALITY & CLEANING

1232 WISSMANN DR
Ballwin

Spectrum Cleaning and Restoration

1505 Fenpark Dr
Fenton

St. Louis Restoration Professionals

3407 S Jefferson Ave
St. Louis

St.Louis Maintenance Pro

800n tucker
Saint Louis

Stanley Steemer

2205 Forte Ct
Maryland Heights

STEAMATIC OF ST. LOUIS

10550 KAHLMEYER
Saint Louis

STLBuildPro

6517 Michigan Ave
St. Louis

Storm Shield

7 The Pines Ct
St Louis

Sure Fix Plumbing

4736 Virginia Ave
St Louis

Surface Guardian Inc.

19 Grantwood Lane

The Crack Medic

235 Spring Borough Dr
O'fallon

The Fire Works Restoration Company

9432 Watson Industrial Park
Saint Louis

The Flood Company

1 Balaji Ct
Ballwin

The Flood Team

2736 Mercantile
Saint Louis

The Foundation Doctor

1724-A west park center.
Fenton

The Spot Man

638 St Louis Ave
Valley Park

The St. Louis Plastering Company

3644 Butler Valley
Saint Louis

The Works Remodeling and Finishing, LLC

5568 Pierre Ct.
Saint Louis

Thome Plumbing Co

16368 Westwoods Business Park
Ellisville

Touch of Class Auto Detail

737 Dale Ave
Webster Groves

Tru Construction & Remodeling LLC

524 Briar Meadows Ct.
Wentzville

True American Contracting

7888 OLDE ENGLISH RD. 209
Affton

True Clean Carpet

110 Weldon Parkway
Saint Louis

Unlimited Exteriors

2541 whitewater ct
Fenton

Virtus Group - National Team

8765 Stockyard Drive

Votum Thermography

3422 Clearfield Lane
St. Charles

Water Leak Specialist

14 Apple Tree dr.
Saint Peters

Water Mold & Fire St. Louis

3958 Randall Street
St. Louis

WEBB FAMILY CONTRACTING

1216 Ranworth Dr

WELLINGTON ENVIRONMENTAL

607 HANLEY INDUSTRIAL CT
Saint Louis

Wilson Home Developement LLC

1211 SE Century Drive
Lee's Summit

WOEMMEL PLASTERING

5751 DALE AVE.
Saint Louis

Woodard Cleaning & Restoration Services

9308 Manchester Rd.
Saint Louis

Young Innovations

5235 Butler Hill Estates Drive
Saint Louis

Zach of all trades

2501 W. Hwy NN
Clark

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