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Travel Agents to Avoid

172

Top Rated Travel Agents

11

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C
"We used Encore travel in the past for a trip to Hawaii and thought it went well, so we decided to use them again. I think a list of the issues would be most efficient." 1. We faxed the agent all of our pertinent information including the usual stuff as well as, FF numbers, TSA precheck numbers ect. When we received our itinerary, we noticed my mother-in-laws name was missing an "n". But, we had a week before the trip so we notified the agent and he assured us that in the TSA system, it is correct and if it isn't, he would make sure it would be. When we got to the airport to pick up our tickets, her name was still spelled WRONG on the ticket. (I found this odd because on the post card the travel agent sent us, wishing us a " voyage", her name was spelled correctly). We were afraid they might not let her board the plane. It turns out, according to our agent, that the TSA person does not look at the spelling on the ticket, but is looking at some other spelling on some other device, and it was spelled correctly there. So we were able to board. But my mother-in-law was still upset that the travel agent didn't seem to care that her name was still misspelled on the ticket. It was kind of an insult. 2.Our TSA pre-check numbers were NOT entered into the system and as a result, we could not use that line either going or coming. A minor inconvenience, but still one just the same. 3. We did not receive any vouchers for our activities when the itinerary was mailed to use, but we did get a card telling informing us to call a local number once we were in Hawaii to get our vouchers. After 2 phone calls and being on hold for 30 minutes each, and leaving a message to please call us back, we still had no vouchers. Randomly, later that day, we received a message from the hotel's front desk that we had a fax. It turns out those were our vouchers. No one returned our calls, or let us know to expect a fax. Very unprofessional. 4. The second hotel we stayed at did NOT have air-conditioning. We were not informed of this until we checked in. Not exactly luxury travel. Overall, given the amount of money we spent, nearly $15,000 on the trip, we expected any details that the travel agent was in control of to be correct. After all, they themselves as "luxury travel". We did not like having to constantly check and make sure all the our trip was prepared correctly. It detracted from our experience and left us wondering what exactly did we pay for?

-Kyra C.

A
"If you want agents to work with you in getting the best, I would say go with . They start off not knowing as much as you would like but once" they get in to the process they will offer you the best advice of what you want to know.

-Ann Marie F.

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Angie's Answers

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This is Kyle K from Member Care. I'm happy to help!

Air Blue Heating and Cooling can be reached by phone at 847-947-8331 or by email at patty@airblueinc.com.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.
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Ooh - BAD timing for travel to Hawaii - and if not booked by now you probably just about have to have a travel agent. Good thing this is just the honeymoon and not the wedding, if you are booking now - so an agent will be even more important to you in this case, though I guess you might get a decent deal with an airline-sponsored package deal for two as well, if any are still available.

 

My experience - a good travel agent is worth their weight in gold - we give ours a thank-you gift each year. We have one that charges $35 a person fee for all but extensive foreign travel packages (they make most of their money off booking commissions). We use her for all travel except simple mileage-plan-paid there-and-back trips when there is no rental car or motel involved, because when she does the booking she generally saves us about $25-50/day just on rental car and hotel/motel. For instance, on one Disney World trip we were able to take the 4 in the family PLUS our kid's two best friends for about 5 days there, staying on-property with preferred passes, for the same amount as just the normal two adult cost - a thousand plus in savings. We can go online and see zero mileage or discount seats available for an entire week - yet she is able to get us seats on the day we want in most cases, or at worst one day away, and almost always on mileage even though the airlines themselves say no mileage seats are available - including at high travel periods.

 

Of course, you need a conscientious one with lots of experience who knows the system ins and outs, and preferably running on the Sabre reservation system because it shows a lot more than competing systems and makes finding alternative booking easier, as I understand it.

 

Using a travel agency (preferably one with several people working there and 24-hour emergency service) also gives you a firm point of contact to solve any problems or rescheduling - we have had 10 minute rebooking several times when a flight was cancelled - generally before the airline even got around to starting to help passengers get on other flights, and an agent carries a LOT more weight with rental car agencies or hotels or airlines than you do if the reservation is screwed up by them. Oh, and our agent always gets us a free car upgrade too - typically jumped up 2 grades at no extra charge.

 

Don't leave it ALL to the agent - give a synopsis of what type of lodging and seating and such you want and things you want to visit, then let him/her come back with a concept plan for approval modification, then to a hold reservation for your approval - typically an agent can put a "hold" on reservations for 24-48 hours for your approval, though that does require you stay on top of your eMail to respond back with OK or not in time to allow cancelling or confirming the reservation within that timeframe.

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Travel Agency reviews in Saint Louis

A

Rating
What a wonderful experience! Not only was the trip great but was fabulous! We met and told him what we had in mind for our first vacation in 13 years. made some suggestions and emailed a preliminary itinerary and links to the hotels and cities we would be visiting. We solidified our plans and every expense ...More for air travel, hotels, ferry travel, Normandy tours and auto rental were already paid for and we traveled with vouchers. The hotels were superb and the itinerary was flawless.
- NORMA W.
F

Rating
While living in we booked 14 nights in through . When we decided to leave the city early, we canceled the last two nights by telling the hotel two days ahead of our departure. The assured us this was fine. Because we were traveling ...More we did not have access to the internet and were unable to confirm the cancellation. On our return to we checked our credit card statement. Instead of giving us the money back charged our account two more nights. This came to a total of $500.00 for two nights we did stay at the hotel. When we called, denied they did this. After hours on the phone and sending our credit card statement for six months, I finally gave up. They never returned my money.
- PAULA M.
C

Rating
We were really disappointed with our experience with this travel agency. We have never worked with an agency, but were feeling overwhelmed with planning an anniversary trip to Europe. I was very specific about what we wanted from the agency (in helping find the types of hotels that would suit our needs and personalities). I described what I had discovered ...More on my own, and asked her help in providing other options or resources. She said she would contact us at the end of the week (I first called on a Tuesday). She did not. After a week, I called back. She had done nothing more. The next day she quoted a hotel exactly like what we said we didn't want, and the price was way out of line. I found better deals more to my liking on line. She was no help at all, plus it caused a delay in us finalizing our plans. I absolutely would not use this company again.
- BRENDA W.
A

Rating
was very professional and efficient. She made what could have been very difficult, much easier. I would definitely recommend and will use them again in the future.
- TOM & GAYLE H.
B

Rating
The nice folks from 's travel assisted me in the planning stages of a trip I want to take to the caribbean next year. It took a few emails back and forth before they got my point that I didn't want to get a package deal, but rather, I just wanted airfares. Once this small matter was worked out, I had the information ...More I needed in a very short time.
- STACIE O.
A

Rating
is quite a character, but he will go to the ends of the earth for you. He's gotten us out of the most unimaginable situations (stuck in a snowstorm in ny, he not only got us out as soon as the airport reopened, but booked us new tickets on another airline when we missed our connecting flight by minutes while we were racing ...More to another terminal to catch the new flight!! ) a fantastic travel agency (and all the porters and agents at st. airport seem to know him... )
- BARBARA S.
A

Rating
This agency is a great one in the day and age when people can easily plan do-it-yourself travel. Agents are quick and friendly and they work with you to plan a trip that meets your needs according to time, price, agenda, etc.
- JENNIFER K.
A

Rating
Been our agent for 8 years. I've used them occasionally. Real nice guy, the employees are very knowledgeable, and they give me good rates.
- DONALD B.

Travel Agents in Saint Louis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1ABCRUISIN

762 LEMAY FERRY RD
Saint Louis

AAA

12901 N FORTY DR
Saint Louis

AAA

9005 Watson Rd.
Saint Louis

AAA Auto Club Of Missouri

12901 N 40 Dr
Saint Louis

AAA TRAVEL AGENCY

9005 WATSON RD
Saint Louis

AAA TRAVEL AGENCY

8235 FORSYTH BLVD
Saint Louis

AGHA TRAVEL

7413 MANCHESTER RD
Saint Louis

AIRWAY VACATION INC

520 N SKINKER BLVD
Saint Louis

ALBERICI TRAVEL

2150 KIENLEN
Saint Louis

Aldine Travel

9909 Clayton Road
Saint Louis

ALL ABOUT TRAVEL

12315 MONTSOURIS DR
Saint Louis

Altair Travel & Cruises‎

2025 S Brentwood Blvd
Saint Louis

American Travel Planners

1455 Pennsylvania Ave NW

Americas Best Value Inn St Louis Missouri

4545 Woodson Road,
Saint Louis

AQUA TRAVEL

6974 CHIPPEWA ST
Saint Louis

ASK MR FOSTER TRAVEL SERVICE

10819 SUNSET PLZ
Saint Louis

Atrium Hotel

3800 Homer Adams Parkway

AVENTURE

10 Kingsbury Pl
Saint Louis

Away U Go Travel

178 Lower Lakeview Dr

B & J TRAVEL

105 GLEN ARBOR CIR
Lake Saint Louis

Bargain Travel

PO Box 2017

BEST TRAVEL

34 WATERMAN PL
Saint Louis

BEST WAY TRAVEL

1163 Town and 4 Parkway Dr
Saint Louis

BIH TRAVEL COM LLC

4430 MORGANFORD RD
Saint Louis

BLOCK TRAVEL

12312 OLIVE BLVD
Saint Louis

BLUE GREEN VACATIONS UNLIMITED

500 SAINT LOUIS UNION STA
Saint Louis

BOSNIA TRAVEL TOURIST LLC

5205 GRAVOIS AVE
Saint Louis

Brentwood Travel

1022 Executive Parkway Dr
Saint Louis

BRUCE DANA TOURS

15 W MOODY AVE
Saint Louis

CALLAHAN'S TRAVEL

8700 Gravois Rd
Saint Louis

CANCUN TRAVEL & MORE

9205 NORTH AVE
Saint Louis

CARLETON CRUISE TRAVEL COUNSEL

10 S BRENTWOOD BLVD
Saint Louis

CARLSON WAGONLIT TRAVEL

10502 MANCHESTER RD
Saint Louis

CARLSON WAGONLIT TRAVEL

211 N BROADWAY
Saint Louis

CARLSON WAGONLIT TRAVEL

2542 LEMAY FERRY RD
Saint Louis

CARLSON WAGONLIT TRAVEL

1862 LACKLAND HILL PKWY
Saint Louis

CARLSON WAGONLIT TRAVEL

1854 Lackland Hill Pkwy
Saint Louis

CASTAWAY CRUISES INC

1396 ULTRAMARINE LN

CATHEDRAL BASILICA-ST LOUIS

4431 LINDELL BLVD
Saint Louis

CHI CHI TRAVEL

509 OLIVE
Saint Louis

Classic Travel and Cruises LLC

1313 Lake Saint Louis Blvd
Lake Saint Louis

CORONET TRAVEL LTD

1119 FRANCIS PL
Saint Louis

COUNCIL TRAVEL

565 MELVILLE
Saint Louis

CRUISE PLANNERS

4111 TELEGRAPH RD
Saint Louis

Cruise Planners

520 W. 103rd St.
Kansas City

Cruise Planners

70 concord circle

CRUISES BY GLORIA

3955 DOVER PL
Saint Louis

CRUISES UNLIMITED

4553 MELLOWLIGHT DR
Saint Louis

CRUISESHIP CENTERS

100 KENRICK PLZ
Saint Louis

CUSTOM TRAVEL SERVICE

9800 Watson Rd Ste 2
Saint Louis

CWT-CARLSON WAGONLIT TRAVEL

200 N BROADWAY
Saint Louis

Daima Tours & Travel

7720 Lindbergh Blvd
Hazelwood

DAMAR TRAVEL & CRUISE

12027 MANCHESTER RD
Saint Louis

DILLARD'S TRAVEL

1105 SAINT LOUIS GALLERIA
Saint Louis

DILLARD'S TRAVEL

145 CRESTWOOD PLZ
Saint Louis

Directions Saint Louis, LLC

767A Gravois Road
Fenton

E4 Travel and Events

542 Edwardsville Rd

Envision Vacations

409 Camelot Dr.

Exceptional Travels

6614 Clayton Road #314
Saint Louis

expedia cruise ship centers

1930 village center circle

Federal Air Ambulance

5 Kingsbury Place
St. Louis

First travel Alliance

1901 edwardsville rd

Five Star Travel & Cruises

246 Fort Zumwalt Square
O Fallon

FREEDOM EXPRESS TRAVEL

7040 CHRISTOPHER DR
Saint Louis

FRONTENAC TRAVEL SVC

9826 Eagle Hill Ln
Saint Louis

FUNJET VACATIONS

2025 S BRENTWOOD BLVD
Saint Louis

GALAXY TRAVEL INC

11330 OLIVE BLVD
Saint Louis

GALILEO INTERNATIONAL INC

600 CORPORATE PARK DR
Saint Louis

Globral Express Travel Service

401 North Parsons Ave

Go Travel Stl

2743 Wynncrest Manor Dr
Chesterfield

GOAWAYTRAVEL.COM

2977 HWY K
O Fallon

GRANTS FARM

10501 GRAVOIS RD
Saint Louis

GREATER ST LOUIS BLACK TOURISM

2664 CALIFORNIA AVE
Saint Louis

Guidester

15014 Ridge Lake Dr

GWIN'S MOTIVATION CO

111 N TAYLOR AVE
Saint Louis

GWIN'S TRAVEL CO

111 N TAYLOR AVE
Saint Louis

GWINS TRAVEL

212 N KIRKWOOD RD
Saint Louis

HERTZ TRAVEL INDUSTRY MKTNG

9477 AERO SPACE DR
Saint Louis

Holiday Inn - Saint Louis

10709 Watson Rd
Saint Louis

HOLSKE TRAVEL CONSULTANTS/CONSUMER TRAVEL

10777 SUNSET OFFICE DR
Saint Louis

HOTELS.COM

Saint Louis

HOTFARES TRAVEL

4738 S SPRING AVE
Saint Louis

JAN'S TRAVEL

10502 MANCHESTER RD
Saint Louis

JAN'S TRAVEL/CARLSON WAGONLIT TRAVEL

111 W PORT PLAZA
Saint Louis

JEFFERSON NATIONAL EXPNSN MEML

11 N 4TH ST
Saint Louis

JOURNEYS

49 N GORE AVE
Saint Louis

JUDY PEIL TRAVEL API

PO Box 11268
Saint Louis

Just Cruises & More

521 Salt Lick Rd
Saint Peters

KEVIN'S NEW EXPERIENCE

530 MEDINA DR
Saint Louis

L.B. Motor Express

2717 Harrys Lane
Saint Louis

LADY DEE'S CRUISE & TRAVEL

9632 GLEN OWEN DR
Saint Louis

LAFAYETTE SQUARE TRAVEL CO

7114 NASHVILLE AVE
Saint Louis

LARRY'S TRAVEL

5329 GOODFELLOW BLVD
Saint Louis

LARRY'S TRAVEL

6707 VERNON AVE
Saint Louis

LEONARD HAERTTER TRAVEL CO

7922 BONHOMME AVE
Saint Louis

LEW TRAVEL

1509 WASHINGTON AVE
Saint Louis

LM Travel Company

602 Carter Street
Farmington

LUXURY TRAVEL SPECIALISTS

1137 COLONNADE CTR
Saint Louis

M & M TRAVEL

12384 WOODLINE DR
Saint Louis

Magic Castle Travel

291 E Main St

MDR Boutique

32 Broadway

MEETING-RESOURCES INC

11237 MANCHESTER RD
Saint Louis

MONTCLAIR TRAVEL AGENCY INC

4466 MCPHERSON AVE
Saint Louis

MURRAYS TRAVEL CTR LTD

9084 OVERLAND PLZ
Saint Louis

Name Your Travel

65-77 Parsons Blvd

NEW EXPERIENCE TOURS

127 W CLINTON PL
Saint Louis

NORTH SEA CRUISE

230 S BEMISTON AVE
Saint Louis

OVERLAND TOUR & TRAVEL

9567 Page Ave
Saint Louis

PACIFIC TRAVEL CO

4729 MORGANFORD RD
Saint Louis

PARIS BY THE NUMBERS

10 N KINGSHIGHWAY BLVD
Saint Louis

PASSPORT & VISA EXPERTS

1010 PINE ST
Saint Louis

PATRIK TRAVEL

22 N EUCLID AVE
Saint Louis

PREMIER VACATIONS LTD

9378 OLIVE BLVD
Saint Louis

PRESIDENT TRAVEL

3500 S SERVICE RD W
Lake Saint Louis

PROFESSIONAL TRAVEL SVC

7700 CLAYTON RD
Saint Louis

Rainbow Cruises

PO Box 1042

RE SOURCE LLC

6721 S BROADWAY
Saint Louis

Rendezvous by Dawn

P.O. Box 52177
St. Louis

RIGHT DIRECTION TRAVEL

2025 S BRENTWOOD BLVD
Saint Louis

S&V Towing

8712 Susan Avenue
Saint Louis

Sayles Transportation, Inc.

11932 Roseview Lane
Saint Louis

SC Travels

709 Crooked Lake Court
Saint Charles

SEAFARERS VACATION PLAN

4581 GRAVOIS AVE
Saint Louis

SEAMASTERS CRUISES

4122 LOUGHBOROUGH AVE
Saint Louis

SEEMA WORLD TRAVEL INC

10635 PAGE AVE
Saint Louis

SHRIJI TRAVEL

1159 COLONNADE CENTER
Saint Louis

Silvestri Travel LLC

8712 Peggy Ave

SIMPLY CRUISES INC

3814 HAMPTON AVE
Saint Louis

SOULJOURN

131 W Argonne Dr
Saint Louis

ST LOUIS UNION STATION

1820 MARKET ST
Saint Louis

ST LOUIS WALK OF FAME

6504 DELMAR BLVD
Saint Louis

STANDARD TRAVEL SERVICE

5865 HAMPTON AVE
Saint Louis

Surge 365

3 Creek Ginger Village Road

TERRA TRAVEL

719 OLD FRONTENAC SQ
Saint Louis

THE CRUISE PLANNER, LLC

46 ASPEN POINTE CT
Saint Peters

TIGER TRAVEL SERVICE

7967 Big Bend Blvd
Saint Louis

Tillie Travel Agent

1159 siebe dr.
St. Louis

TopFlight Travels

1717 Milboro Court
Saint Louis

TORGOVE TRAVEL

10411 CLAYTON RD
Saint Louis

TQ3 NAVIGANT

111 WESTPORT PLZ
Saint Louis

TRANSCO TRAVEL

12747 OLIVE BLVD
Saint Louis

Travel by Ann LLC

1910 Autumn Hill
Ofallon

TRAVEL CENTER INC

2365 HAMPTON AVE
Saint Louis

TRAVEL CONCEPTS

750 LAKESIDE PLZ
Lake Saint Louis

TRAVEL CORNER INC

5577 OAKVILLE SHOPPING CTR
Saint Louis

TRAVEL DESIGNS INC

2055 CRAIGSHIRE DR
Saint Louis

TRAVEL DISCOUNT

11988 DORSETT
Saint Louis

TRAVEL ETC INC

5 THE PINES CT
Saint Louis

TRAVEL EXPRESS

4434 WORTHINGTON PLACE DR
Saint Louis

Travel Haus of St. Louis

11229 Concord Village Ave
Saint Louis

Travel House

11231 Concord Village Ave
Saint Louis

Travel Leaders - Zingrich Travel

2542 Lemay Ferry Road
Saint Louis

Travel Leaders St Louis/ RSVP Events & Travel

17281 Chesterfield Airport Road
Chesterfield

TRAVELINE LIMITED

200 S HANLEY RD
Saint Louis

TRAVELMASTER

362 GASCONY WAY
Saint Louis

TravelMasters Inc

737 N New Ballas RD
Saint Louis

TRAVELPLEX

626 LEWIS & CLARK
Saint Louis

TRAVELPLEX AMERICAN EXPRESS

11245 MANCHESTER
Saint Louis

TravelPlex Travel & Cruise

278 Mid Rivers Ctr
Saint Peters

TRAVELYNN INC

540 MARYVILLE CENTRE DR
Saint Louis

UNIGLOBE PROFESSIONAL TRAVEL

100 KENRICK PLZ
Saint Louis

UNITED TRAVEL SVC

8600 DELMAR BLVD
Saint Louis

USAA Bank

PO Box 33490

VACATION SPIRIT

2202 AVENUE

VACATIONS UNLIMITED

11590 WESTPARK PLACE DR
Saint Louis

WANDER LAND TOURS INC

1090 MERSEY BEND DR
Saint Louis

WARREN HILL'S SMOOTH JAZZ CRS

230 S BEMISTON AVE
Saint Louis

WISE TRAVEL & TOURS

3219 INDIANA AVE
Saint Louis

WORLD OF HAWAIIAN VACATIONS

711 OLD BALLAS RD
Saint Louis

WORLD TRAVEL SVC

11714 MANCHESTER RD
Saint Louis

You Gotta Travel

9425 Sterling Pl
Saint Louis

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