Saint Louis Movers

SAINT LOUIS, MO

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F
"I had to actually wait a few months to be calm enough to even write this review. I received advertisement in the mail from
Saint Louis Movers Provider Name Locked
, and read the reviews on Angie's List that were all positive. I called this company (in addition to 2 others), and their price was the most expensive. However, I have some heavy furniture, and the owner,
Saint Louis Movers Provider Name Locked
, was very professional on the phone explaining that they refund fair
Saint Louis Movers Provider Name Locked
value for any damage, etc. So, I was confident that I picked the right moving company.
Saint Louis Movers Provider Name Locked
emailed me a contract, and I signed the contract stating that there would be 2 trucks and 4 men, arriving at my house between 8 and 9 a.m. on the day of the move. I confirmed by phone that the contract was received. At 9:15 a.m. on the day of the move, they had not yet arrived. So, I called to check on their whereabouts. At this point,
Saint Louis Movers Provider Name Locked
told me that he must have misplaced my paperwork for no good reason. He only had one truck left (sent the other three on other moving jobs) and himself. I had to be out of the house by 4:00 p.m., so I asked him what he was going to do to fix this. He assured me that he would get another truck and three men and be over by 11:00 to start moving. The first guy arrived at 12:30, IN A UHAUL he was asked to rent. He was not a full time mover, and had been told not to start moving anything until
Saint Louis Movers Provider Name Locked
arrived. That was about 12:45 p.m. By now, I have taken two carloads myself, and tried to remain positive. He did have one of his full-time staff come to the job, though he was supposed to be on a vacation day. And, he had two temps that I am unsure of where he got them... He assured me that we would be out on time. It didn't look good. At 3:30 p.m., the person moving into my house arrived with her truck. She made an agreement with
Saint Louis Movers Provider Name Locked
that he would pay her movers for every hour they were late getting my stuff out of the house, apparently. So,
Saint Louis Movers Provider Name Locked
instructed everyone to start hauling stuff out and just put it in the yard so that her movers could get in on time. Everyone was rushed, my furniture was taking a beating, and the time of my move (they are paid hourly) was getting longer and longer, because now they had to move it to the lawn, and then move it again to a truck. In the end, everything was out of the house by 4:15 and her movers started moving things in by 4:20. My husband was working, and I was working - hardly the stress-free move I was promised. We finally made it to the new house around 6:30 p.m. (They had to stop to eat.) The boxes were all labeled with where they should go, but I was also telling them as they walked off the truck. I was also folding their moving pads in an effort to speed it along. Apparently all that instruction was ignored, because I found kitchen boxes in the bedroom, basement, and garage. I found basement boxes in the upstairs, etc. I was moving boxes myself for weeks after the move was over. At around 10:00 that night, the trucks were finally empty. And, I told him that I wanted to look at everything before I paid him. He wouldn't leave without payment, and presented a bill about $800 more than the quote (including UHAUL rental, extra guys, etc.). I was livid. Eventually, I just wanted him to get out of my house, so I ended up paying him about $100 more than the quote and we agreed that he would eat the extra costs he incurred due to his own errors. Never did he apologize. Never did he offer to make it right by discounting the work due to his error and the stress it caused me. He was really quite smug about the whole thing, and I've never seen such poor customer service. The next day, I got to see the real damage. My perfect hardwood floors are scratched. My refrigerator is dented. The leg on my NEW couch is broken. Both armoires in two different bedrooms are completely scratched and dented. WHAT A MESS!!! And, THEN, he has the nerve to call me and leave a message saying that the buyer of my old house wants to be compensated and he'd like me to take care of it!!!! I couldn't even speak to him. It was extremely unprofessional, and my real estate agent is still taking calls from that woman asking to be compensated for her mover's time. I've never been so disappointed, frustrated, and upset with a service provider. And, that's bad news for him, because we are very loyal customers and huge on giving word-of-mouth recommendations. This is just one review of his "service" I will write. *The one positive thing I do have to say is that when his regular movers arrived, they were very helpful. All the men were really working hard and doing their very best to make the best of the situation. They expressed regret for our situation, and legitimately were trying to help. Great staff, horrible management!
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A
"The movers showed up on time and got right to work. They were very professional and did a great job moving everything up and down the steps and didn't damage a single item. This is the second time I've used
Saint Louis Movers Provider Name Locked
and I have always been pleased with their work."
 
 

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Saint Louis Moving Articles

Worst St. Louis Contractors of 2012

Angie's List names the Worst St. Louis Contractors of 2012.

Member alleges move did not meet expectations

St. Louis company is accused of breaking a bookcase, leaving beds in "sorry shape" and being responsible for missing toy.

Careful St. Louis movers complete job without a scratch

Homeowner was impressed that the crew moved everything in one trip and put her belongings right where she wanted them.

Important questions to ask before hiring a moving company

Ask about hidden costs. A company should be able to provide you with a list of fees you could be charged, such as moving large items or traversing stairs. (Photo courtesy of Angie's List member Jim R. of Travelers Rest S.C.)

Dear Angie: What questions should I ask a mover?
Dear Eric: Who you hire to move your personal belongings is a big decision. As with most services, there are scams associated with rogue moving companies.

Angie's List In The Press

Saint Louis Movers Reviews

A
"The
Saint Louis Movers Provider Name Locked
guys (3) were wonderful to work with. The total move took 2 1/2 hours. The guys worked at a steady pace protecting my furniture, loading and unloading my furniture."
A
"Moving is never fun. Especially on a 95 degree day. But somehow
Saint Louis Movers Provider Name Locked
,
Saint Louis Movers Provider Name Locked
D and
Saint Louis Movers Provider Name Locked
made it a lovely day. They are polite, careful, hardworking and very, very funny. I haven't laughed that hard in a long time and certainly never on moving day. I recommend
Saint Louis Movers Provider Name Locked
to everyone who needs movers; it wouldn't be possible to get better movers and they are priced very reasonably."
A
"Overall it went good they were friendly and funny and they worked hard. They were on time and professional. I found them on angies list and I would recommend them to others."
A
"When I accepted an offer on my condo, the buyer wanted to close in less than two weeks!
Saint Louis Movers Provider Name Locked
was able to schedule my move on short notice. The movers,
Saint Louis Movers Provider Name Locked
and
Saint Louis Movers Provider Name Locked
, arrived a few minutes early and worked quickly. They were very professional and helpful, making sure that all items were placed precisely where I wanted them.
Saint Louis Movers Provider Name Locked
and
Saint Louis Movers Provider Name Locked
made a point of asking if there was anything else they could do for me before they left. I appreciated their thoroughness and professionalism.
"
A
"I could not have been more pleased with the particular crew of
Saint Louis Movers Provider Name Locked
L.,
Saint Louis Movers Provider Name Locked
,
Saint Louis Movers Provider Name Locked
and Nick. They were absolutely punctual, extremely careful with all my belongings and very cheerful throughout two days of extremely hot weather. I was impressed with their professionalism, their amazing sense of spatial relationships and with their pride in workmanship. Moving, for the home owner is a rather difficult and emotional experience and this crew made it as pleasant as it could be. I highly recommend them."
A
"
Saint Louis Movers Provider Name Locked
's estimate was right on the money, even though it did rain a little at the start.
Saint Louis Movers Provider Name Locked
was very clear, estimates are just that, no guarantees, so despite the rain, the time used was very good. I did appreciate that
Saint Louis Movers Provider Name Locked
came out and actually looked at our furniture and layout, not just a phone estimate. My ONLY complaint is that the entire crew smoked in the van with our furniture. This is the reason for my low rating in professionalism."
A
"Movers showed up when promised with all the necessary manpower and equipment. Everyone was clean, professional, and extremely polite. They identified all the items to be moved and were very accommodating for an extra item that wasn't included in the quote. The movers walked through a plan on how to move the items and then reviewed the contract and cost before starting. The move was quick and I was highly impressed with their performance (I used another company in the past and
Saint Louis Movers Provider Name Locked
was head and shoulders above them). When completed, they cleaned up and made sure everything was to my satisfaction. In short, this was one of the best companies I have ever used and would highly recommend them as I would use them again in a New
Saint Louis Movers Provider Name Locked
minute for anything from room-to-room moves to an entire relocation. They were awesome!
"
A
"Overall, the move went great!
Saint Louis Movers Provider Name Locked
came ahead of time and gave me an estimate (the piano movement was significantly cheaper than companies that only move pianos). The 4-man, 2-truck crew arrived exactly on-time, as promised. They were very helpful and careful (especially with the piano) and worked extremely hard. The piano was my biggest worry but they took great care and it got to where it was suppose to be without any problems or scratches! I had one antique table that was broken in the truck. This was the only problem with the move. It was a very bad break to the table top (something fell on it). The crew told me what happened when they discovered it and said that their shop was very good and would fix it, I'd never know anything happened. I was very skeptical, but they took the table with them and when I got it back I couldn't tell where the break had occurred. In fact, the table looks better than it did BEFORE I moved! It was a bit of an inconvenience, but not significant. I have not discovered another thing that was damaged in this move, which I feel is excellent. This is a great company to work with, I highly recommend."

All Movers in Saint Louis, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1 800 PACK RAT

Washington, DC

A B & C MOVING & DELIVERY

721 S 6TH ST
Belleville, IL

A BETTER LOW RATE MOVING CO

1227 PRESTIGE LN
Saint Louis, MO

A Frisella Moving & Storage Services Inc

605 Lambert Pointe Dr
Hazelwood, MO

A Piano's Friend

257 Bowles Ave
Fenton, MO

A-1 Fargo Van & Storage Inc

7700 SW 100th St
Miami, FL

A-1 MOVING CO

8827 N BROADWAY
Saint Louis, MO

A-1 MOVING CTR

2242 WHEATON AVE
Saint Louis, MO

A-Mrazek Moving Systems Inc

545 Leffingwell Ave
Saint Louis, MO

AAA MOVING STORAGE & SUPLS

5035 GRAVOIS AVE
Saint Louis, MO

AALCAN MOVING

3688 S BROADWAY
Saint Louis, MO

Aaron's St Louis Moving & Storage

5239 Brown Ave
Saint Louis, MO

ABC Cleaning and Organizational Services

419 S Holmes
Saint Louis, MO

ABC Moving & Storage

633 Goddard Ave
Chesterfield, MO

ABC QUALITY MOVING

PO BOX 1915
Saint Louis, MO

ABC QUALITY MOVING

111 TOELLE DR
Saint Charles, MO

ABF U Pack Moving Inc

3801 Old Greenwood Rd
Fort Smith, AR

ABF U-Pack Moving Inc

8630 Hall St
Saint Louis, MO

ABLE MOVING

5736 MARTIN LUTHER KING DR
Saint Louis, MO

ACE WORLDWIDE MOVING & STORAGE

17714 GARDENVIEW PLACE CT
Glencoe, MO