Saint Louis Foundation Repair Contractors

in Saint Louis, MO

Foundation Repair Reviews in Saint Louis

F

Rating
I have never written a negative review on Angie's list. Usually I find that the higher rated companies are professional and reliable. I must admit, I did not have a good experience this morning with the representative from SRS. We had an appt set for today at 9am. I had to run down the street and when I returned at 9:05 ( I know this because I checked my phone and I had received a call at this time when I was in my driveway) and he was not there. I figured he was just late and after 40 minutes and a couple calls into his office, he called me back.
When the representative called me back, he informed me that he waited for me for 20 minutes and then left. This surprised me because I knew I was literally only a few minutes late. He then told me he had arrived at my house at 8:45am. When I told him that while I understood he had may have waited for me for 20 minutes, it wasn't my fault that he was there waitin 15 minutes before our scheduled appointment time.
Ultimately, I asked why he didn't just call me to ask where I was before leaving. After all, he had called me and taken my number when we originally set up the appt. He didn't have an answer. He then told me he didn't want to argue, he figured I just "stood him up" and that he gets "no showed" all the times. He said he was frustrated that he had "driven all the way to our house for a no show" and then said, "I just don't think I'm the right company for you."
I have to admit, that is one I have never heard before. If I told a customer in my line of work that I didn't want their business because they were 5 minutes late for a meeting, I would be out of business.
Two days ago I had an appt with Helitech for the same bid with
.
arrived 10 minutes early and called me. I told him I would be there in a few minutes and he said, "great, no rush, just wanted to make sure I had the right appt time and the right address."
In my mind, this is how the conversation should have gone with SRS. This will likely be a $10,000 to $15,000 pier job based on the other bids I have received. I guess they must be very busy to turn down $15,000 worth of business over 5 minutes.
I think he was right, he definitely was not the right company for us.


- grant M.
A

Rating
I contacted
(as a recommendation from High and Dry) and asked that they come out to inspect our basement, as we were having minor water leaks during bad storms. The
guy was on-site right on time, and I walked him through the basement. He noted that there was before
could do any basement repair, other options should be considered first, including draining water away from the house and
-pointing both inside and outside. He gave recommendations on who to use for
-pointing service. And offered suggestions on how to get the water away from the house foundation.
I was impressed that he didn't try to sell me on an overly-expensive solution, knowing that the solution wasn't the best for the issue I had. He was up-front and honest as to what
specialized in, and that other work to the basement would be needed first before anything
would do would work. I appreciated both his honesty and also the ideas / recommendations he offered.
- Christopher H.

Saint Louis Foundation Repair Articles

Foundation Repair reviews in Saint Louis

A

Rating
Excellent. One of the best experiences working with a contractor so far. On the phone
Saint Louis Foundation Repair Specialists Provider Name Locked
initially gave me a few options that seemed reasonable. Did not try to oversell any one option. Upon making the first visit he explained the internal drain tile option as probably the best suited for our problem. He sent a quote and also some pictures from earlier work to give us an idea. Their bid was reasonably priced compared to some others that we obtained. On the day of the work the crew were professional, arrived on time, covered up to prevent dust going out of the work area and finished the work on time. We discussed a minor adjustment which came up during the work and
Saint Louis Foundation Repair Specialists Provider Name Locked
promised to address it at a later time. We haven't had a
Saint Louis Foundation Repair Specialists Provider Name Locked
to test the installation and sump pump yet. They back up their work with a lifetime transferable warranty which is probably the best in the business.
- Adish D.
A

Rating
The guys showed up on time and were very friendly. They instructed me to turn off the a/c because of the dust that would be created when the concrete was broken up. The only initial confusion was where the sump pumps would go and where they would discharge, which I was able to explain thanks to a very thorough walkthrough with Jeramie when he provided the bid. There was also confusion as to the length of the job. Jeremie planned for this to be a three-day job while the men doing the work were surprised, and because of the size of the job expected it to be a four-day gig. More on that later.
The first day was spent breaking out the concrete. The main living space in the basement was covered pretty well, and all HVAC points were covered, but the back room which was also finished space (and a room where work was being done) wasn't covered at all. We spent a significant time cleaning it after the fact because so much was left uncovered.
Day 2 was spent breaking up the rest of the concrete because it was such a large job and then the restoration process started. The only negative aside from not knowing it was a good time to turn the a/c back on was that the hole cut through the exterior wall for the exit pipe was left wide open and unfilled, a space where a number of smaller critters could've easily gotten in. I had to call to have it properly covered prior to the work being finished.
Day 3 saw the rest of the work being completed, but it felt very rushed. We had to call and have the men come back to finish off some things in areas where the concrete finish was kind of shoddy and where the holes for the exit pipes weren't properly sealed after the pipe was run through, once again leaving us potentially exposed to critters getting in. Seeing as we had just had mice removed, that was unacceptable.
That said, Jermaie was always responsive and made sure our requests were filled. When I emailed months later because I noticed some hairline cracks in the concrete, he assured me that would happen and was nothing to worry about but if they became anything more than that his men would come out and caulk them properly.
The main negative comment I have is how the one exit pipe was installed. As I mentioned previously, it's only a few feet away from the house thanks to proximity of the house next door and the slope of the ground. The slope is what we're now noticing is the issue. First off, thanks to the considerable amount of precipitation we received (snow and rain), and a higher water table on that side of the house, after a heavy rain water just pools up on that side of the house once the sump pump kicks it out, and it's caused the area around the pop-up pipe to erode. Jeramie recommended putting in some rock around it, which I did a few weeks back. The other issue is that the area by the gate to our back yard is experiencing similar erosion thanks to all the water that the sump pump has pushed out. I'm a little concerned that we'll have to have someone come out to either work on the gate (which we had installed two years back) or have something done to ensure better draining on that side of the house. It's better that the water isn't getting into the house, but I didn't think we'd have to outlay a large sum of money to fix drainage so soon after the install of the water control system.
Which leads me to my final and main positive point. Since the system was installed in
Saint Louis Foundation Repair Specialists Provider Name Locked
of 2013, we haven't had any water in the basement, in spite of the fact that we received nearly record snow and precipitation this past winter and that we're on a nearly record pace for March/April rain. That's the best thing I could say. The system functions the way it was intended, and pushes the water out without it even getting into a living space. And the design Jeramie came up with was much better than another provider who wanted to run an exit pipe under our front porch, and wasn't planning on caring for what became the main areas where water gets in.
- Cory B.
A

Rating
It all went very well and I highly recommend SRS! Jeramie
Saint Louis Foundation Repair Specialists Provider Name Locked
is very professional and intelligent and was super-responsive to all our my questions and inquiries. He went out of his way to help me understand the things I wanted to understand in depth. The professionalism of SRS also extended to the crew doing the work. Not only did they show up on time and work hard throughout the days, but they also demonstrated a lot of concern for doing very good, high-quality work. I would call on SRS again for more help with my home in the future.
- Tom M.
A

Rating
Seemed very honest and did not high pressure and did not try to sell us something we didn't need. Will ask him back since in waiting to see what developed it looks like we will need the service.
- Carl D.
A

Rating
The Atlas crew did a fantastic job. They are men who dig ditches for a living, but they're also clearly craftsmen and engineers in their own right. In our case the job turned out to be more complex than planned because the piers ended up having to go very close to the gas main and sewer line. This meant that the Atlas crew had to carefully measure where the lines came into our basement and adjust their digging accordingly. I would also add that they kicked their boots off every time they came into the house. It all went perfectly and they did a great job cleaning up, so much so that apart from two tidy mounds of dirt you never would know that they were here. My wife's herb bed, which is right next to the porch, was never touched. Given the amount of man hours that went into the project, I almost feel as though they under-charged us. Without question, if you have to have someone dig up your lawn these are the guys to do it.
- Ann P.
N

Rating
Everything went well with SRS from the beginning. Jeramie was quick to respond to my initial contact. He came and did a site review within a few days and had a proposal to me a day after the visit. Other companies took up to three weeks to visit and up to six weeks to provide a proposal. SRS prices were extremely competitive. After I had all proposals, I actually hired a foundation engineer to review the issues. The engineers suggestions matched perfectly with what SRS proposed...while all others had proposed two to three times the work and expense. I selected SRS for the work. There were a lot of weather issues just before and during the work. Jeramie and/or his team kept me informed of the schedule changes due to the weather. His guys were even here working outside when it was like 5 degrees. I was very impressed with how contained they kept the mess. Obviously, they have to dig several holes around the foundation to install the piers. They even worked inside of some existing hardscape without disturbing the hardscaping. Where they did have to disturb, they kept it to a minimum. I'm very happy with the work they performed and the professionalism of the crew. If any additional foundation problems arise for me, I will certainly contract with SRS again.
- Bob L.
F

Rating
Representative arrived and, after reviewing the situation, said 12 piers would be needed. We indicated that we might call other companies for estimates and asked that a printed estimate be sent. NEVER heard back - by phone, email, or mail. In fact, we called in a structural engineer who said only 3 piers were needed. A huge difference! Left a bad taste...
- Sarah B.
A

Rating
It went well. The owner,
Saint Louis Foundation Repair Specialists Provider Name Locked
, provided preliminary advice that we did not receive from the four other companies we asked for estimates, which ultimately saved $ and grief. Also took care of local permits that were required and contacted Dig Rite, per our request. The crew arrived punctually, followed a structural engineer's guidance, worked with the inspector, and cleaned up/completed the job early the following day. Due to frigid temperatures this winter, the inspector couldn't provide a final approval until several days later, and
Saint Louis Foundation Repair Specialists Provider Name Locked
accommodated our need to ensure approval before sending final payment. Good communication throughout. Courteous people. Glad we went with this company instead of others whose proposals appeared to be off target and whose estimates were too high.
- Sarah B.
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All Foundation Repair Specialists in Saint Louis, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ARCHWAY FOUNDATION REPAIR

1351 SUMMIT DR
Fenton, MO

Atlas Foundation Solutions, LLC

2451 North Lark Drive
Fenton, MO

Atmospheres

221 Robert Ave
Saint Louis, MO

B & W Foundations Inc

17418 Manchester Rd
Glencoe, MO

B&G Tuckpointing

7828 Harlan Ave
St. Louis, MO

B&G Tuckpointing

7828 Harlan Ave.
St. Louis, Mo

B&G Tuckpointing

7828 Harlan Ave
St. Louis, Mo

Bacchus Construction

325 Larry Dr
Florissant, MO

BASEMENT & FOUNDATION REPAIR

101 W Argonne Dr
Saint Louis, MO

Basements to Roofs

Collinsville, IL

BFR Plus LLC

Saint Louis, MO

Bozikis Home Repair

4430 Morganford Rd
Saint Louis, MO

Bradley Contracting Co.

3517 Coyote Ridge Ln
Defiance, MO

BTK Concrete Construction, LLC

1105 Airglades Dr
Arnold, MO

BUCHHEIT CONSTRUCTION CO

10430 Winter industrial Drive
Saint Louis, MO

BUDGET WATERPROOFING

13515 Coliseum Dr Ste A
Chesterfield, MO

BUILT WRIGHT CONSTRUCTION AND ELECTRIC L.L.C.

2832 PARC CHERI CRT
St, Louis, MO

Cardinal Contractors LLC

105 North Main Street
Saint Charles, MO

CLAYTON PLASTERING & TUCKPOINTING

6614 CLAYTON RD
Saint Louis, MO

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