"Worker arrived on time in company vehicle and wearing company t-shirt identifying him. Got to work right away on cleaning out drainage pipe via yard access. Seemed to address some tree roots. Consulted with me briefly re: tub draining problem. Snaked ...more tub drain buy using the snake, which didn't seem to make a remarkable difference. Indicated that was all he could do and encouraged me to use bleach and leave in in drains overnight to increase effect. "
Rated Review by Dean B.
"Although very nice during our initial phone call, I've never received any communication back from anyone with the company concerning the request for a quote. E-mails were sent on 5/21, 5/23, and 5/28. A voice mail was also left on 5/28. No response ...more of any kind as of 6/2/14. Time to move on... "
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Angie's List In The Press
Saint Louis Drain Plumbers Reviews
correctly diagnosed problem that was missed by two other plumbers. Clear explanation of the problem. This saved us extra costs. They estimated the work to install 2 new water heaters, drained the system and unclogged the faucets. Came in a day, did the installation (about 5 hours), and cleared the faucets. Now we are working ...more properly. They also followed up "
did not take responsibility for part failing in 1-1/2 years, and wanted to charge $477 to replace. Plumber thought maybe I could get labor charge waived to credit against that. Too expensive.
Looked for referrals to do work through my contacts and found a couple very qualified plumbers to do work for $240 to $250 range. ...more I picked
who installed 3/19/14 complete for $240. I will be using
"We were very happy with the speed and competence shown by A & J Drain Service. J. cleared our kitchen drain the same day we called. We will definitely call them again if we have any more drainage problems. Cost of service is minus $30 Angie coupon.
"A very nice man came to my house very quickly after I called that my sewer drain was overflowing. He was prompt, professional and did a very good job of clearing my drain. I have used
and Electric Sewer for over 10 years, always with very good results. Unfortunately I seem to need this service every 3 or 4 years but when I ...more do, I always call this company for very quick service and good results. I would highly recommend
and Electric Sewer to anyone needing plumbing or sewer services. "
came out on 3/5. We needed a video of the sewer line. We just had the line cleaned by another company on 3/1 and said we had a break in the clay pipe and should have someone do a video.
tried running the camera thru but found roots that the other guy said he cleared.
ran a cutter ...more and cleared the line so he could to the video. He left the DVD for me and gave me the name of a company the can reline the pipe as the problem was with roots.
I wish he would have asked if I was a member of Angie's list as I could have used a $30 off coupon.
"The company cleaned out drain. Heavy snow and ice made it impossible to get on the roof at first visit. After ice melted they returned cleaned drain quickly. He always called. Was was earthy both times. Gave us discount even though I had not print the coupon for him. So nice to find a company with integrity, skills, positive worn ethic. Would ...more use use in a heart beat. "
"They came out quickly, were very pleasant and polite, dressed neatly and professional in every way. They got on the roof, went down through the trap and unclogged the sewer. It only took about 45 mins and they gave them a 30 day guarantee and my parents were extremely pleased with the entire experience!
"We had no indication that our sewer line was becoming blocked until water from our washing machine began backing up from our basement floor drain at 8:30 at night. We tried plunging the drain without success. It became clear to us that using any of our plumbing was going to cause the sewer in the basement to back up. It went down eventually, but extremely ...more slowly. When raw sewage started coming up, we placed a call to A&J Drain Service because the company was so well rated through Angie's List.
answered our call at 9:40 pm and arrived less than an hour later on this cold winter night. He got right to work, cabling to the house from the sewer pipe in our yard near the street. He removed gobs of roots, but the line was still blocked. After 45 minutes of working nonstop, he said he would have to return the next afternoon when the temperature was predicted to be several degrees above freezing. With warmer temperature, he would be able to use a machine to hydro-flush the sewer pipe. As promised, he and an assistant returned the next day and the machine they brought cleared the sewer line quickly.
We had tried to pay
the night before, but he wouldn't take anything since he hadn't yet been successful. The next day, after the drain was successfully cleared, we were given a bill for the overtime charge from the night before ($100), plus the charge for the hydro-flush ($275). We were given the Angie's List $30 coupon discount. The total charge of $345 might sound high, but we felt it was fair. We were not charged for all the time and effort spent working on the sewer line the night before; only for the overtime fee (which believe me, we were willing to pay).
also gave us some worthwhile advice: Have the drains cleared out once a year to keep roots from clogging and possibly damaging the sewer line. He also told us not to use thick quilted toilet tissue (he named specific brands to avoid).
we've looked through our records, and it appears that the last time our drains were cleared was over 6 years ago. We plan to call A&J for preventative service in the future to avoid another plumbing crisis like this one. "