"It went fantastic. They were very helpful and very nice. My floor is fantastic and I get complimants all the time. It is a type of vinyl tile but installed like real ceramic tile....it is GREAT looking and will last a lifetime.
who installed the floor was so nice I adopted him!! btw, I have a slab home that was a pain to work in, nothing is level so they were like miracle workers. They are awesome. "
Rated Review by Barry M.
, the owner I think, was great. Extremely knowledgeable. Provided as much detail as we wanted about all the samples he showed us and made recommendations. But didn't push his recommendations. Let us make the decision. He was ...more more expensive than the other carpet company, but his professionalism, knowledge and general demeanor made it worth it to use his firm. I highly recommend
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Thinking of replacing your carpeting? Angie Hicks explains carpet dyeing and provides the pros and cons of dyeing versus carpet replacement.
Angie's List In The Press
Saint Louis Carpet Installers Reviews
"My complaint with
is misleading advertising and their refusal to stand behind the quality of their product.
Based on radio advertisements for carpeting on sale that would give long life and stain resistance, I went to
in November 2012 to purchase carpeting. I told them that I wanted this to be good ...more quality, long-lasting carpet, hopefully the last I would need to purchase. The salesperson demonstrated apathy, almost as though I had disturbed his never-ending coffee break. He showed me 3" square samples of what the advertised products were, which were represented to have 10 year wear and stain protection, and assured me that this was a product that would last and give great performance.
Once installed, the carpet immediately began to show no evidence of stain release; in fact, it seems to be a stain magnet. In addition, the carpet is showing extremely premature wear, based on the representations of the radio advertisements and the sales representative at their store.
Because of the disappointing performance, while the carpet was still under the warranty, I went to the main store and spoke directly with the son of
' General Manager and radio spokesperson), who is also a sales representative. I explained my disappointment with the product. Mr.
told me that the product the original (apathetic) salesperson sold me was never intended to be long-lasting and stain resistant, contrary to that sales rep's promises. He said if I wanted that kind of product, it would cost me more than the sale price I had paid, despite the claims of his salesperson. I then asked if we could compromise by my purchasing an upgrade and having the price I had paid deducted from the price of the upgrade.
I was flatly turned down and told there was nothing they could do.
I will never purchase anything from
again and make a point to warn others not to be taken in by their false advertising. "
"Went great! Showed up a week before installation with a deadline and the owner did everything to accommodate the tight schedule. The carpet was ordered first thing Monday morning and the owner actually picked it up from the shipping company to insure his installers could install it on time. One week from showing up at the store and having the carpet ...more installed and it looks great! "
"They arrived on time. were very polite, professional and friendly.
In preparation for the project, I cleared the tops of all furniture and emptied the closet floors; they were very willing to make sure that mattresses were all turned when they re-assembled beds as well as giving me plenty of time to replace freshly laundered bed skirts.
A couple ...more of doors needed further trimming and they cheerfully returned to make this minor adjustment. "
handle the new floors in my whole-home renovation. This aspect of the project cost more than $20k.
I cannot recommend their work.
The unfortunate experience we endured was a perpetual 'over-promise and under-deliver' one. We have buckling wood, uneven ...more sanding, footprints-in-finish, and no transition out our front door.
had agreed to come back to my house during a family vacation last summer to repair two of the most egregious mistakes and ended up exasperating them. Furthermore, we can see instances where the stain and/or finish were unevenly and hastily applied leaving a permanent spilled or stained appearance in spots.
Since August 2013 I have heard nothing further from
"Excellent from start to finish. The hardest part of process was choosing color of carpet. From the sales, measuring and installation we had in sync communication and expectations set. Pricing was very competitive and expansive choices available offering a pet pad to go under the carpet, which was not done anywhere else we shopped. Timeliness and ...more professionalism of the installers went above and beyond, since it snowed on the morning of the install, they took time to
the old carpet outside so they weren't tracking snow, mud and wet throughout the house. Installers showed promptly, walked me through the job and then began the install. Carpet installed looks great, would use again and highly recommend. "
"Fantastic. The tile was laid and the carpet the day after. They were flexible in working to make sure they came in as soon they could after the asbestos tiles had been removed. They came back to repair a couple of places on the tile where the grout had separated. They were very helpful, very responsive, and very easy to work with.
"The woman who came to provide the flooring estimate was on time. She was very nice and accommodating to my needs and circumstances. She came prepared with several available flooring options at varying price levels. The ONLY reason we did not go with this company is because we were able to clean the carpets in most rooms acceptable to the new renters. ...more I would recommend this company to those m the area I'm need of new flooring! "