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Saint Louis Carpet Installation Articles

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Angie's List In The Press

Saint Louis Carpet Installers Reviews

A
"Fantastic. The tile was laid and the carpet the day after. They were flexible in working to make sure they came in as soon they could after the asbestos tiles had been removed. They came back to repair a couple of places on the tile where the grout had separated. They were very helpful, very responsive, and very easy to work with.
"
A
"The woman who came to provide the flooring estimate was on time. She was very nice and accommodating to my needs and circumstances. She came prepared with several available flooring options at varying price levels. The ONLY reason we did not go with this company is because we were able to clean the carpets in most rooms acceptable to the new renters. I would recommend this company to those m the area I'm need of new flooring!
"
A
"
Saint Louis Carpet Installers Provider Name Locked
's crews were extremely professional throughout the large project.
This complex job included hardware floor renovation, (lacing), refinishing, and some carpet installtion.
Final quality was excellent for the entire job.
The company also would correct any issues and requested modifications without hesitation thoughout the project.
You need refinishing, or new flooring of any type, you should use this company!
"
C
"This experience was an example of poor project management (PM) and overuse of subcontractors. I worked with the Chesterfield
Saint Louis Carpet Installers Provider Name Locked
1 month in advance of my installation. I had carefully selected the carpeting and the padding which I wanted. The padding for the basement room was different than the padding for the upstairs rooms, as was the carpet. I made it clear that I had hard installation dates, since the house was being painted first, then the carpeting, and then all of our furniture would be arriving and unloading as part of a cross country relocation move. I emphasized this during every call, since the relocation dates were set to a job start.

1.)
Saint Louis Carpet Installers Provider Name Locked
(HD) scheduled the measurement subcontractor to come for the measure. I explained to HD each room we would carpet. They outsourced measurement to a company and the worker came on time. I didn't know he was a subcontractor - he did not give me a business card and HD didn't mention this. I walked him around the house, showing the areas to be carpeted, carefully pointing out that it included everything but kitchen, hall, and dining room. I stood there while he used a laser device to measure each room. I escorted him to each room. He told me when the report would come., directing me back to HD and the PM. I said which carpet I wanted where, and which pad.
2.) After this I called the HD PM to verify everything, she didn't have the report yet. I said which carpet I wanted where, and which pad. This person did not speak English as a first language, and I felt concerned about whether they actually understood what we had carefully planned.
3.) The actual measurement document never did come to my in-box from the measurement person. Days after it was promised, 14 pages of boilerplate contract on HD paper, which had rooms labeled in terms which seemed obscure. A day later a different version, 12 pages, arrived in my mailbox (snail mail). I called the PM, reiterating the rooms and the pads and I thought we had it straight. ish.
4.) Installation day arrives, and the next subcontractor arrives to install the carpet. Only there is a problem right away - the pad for the basement (18'x18' room) shows up as an enormous roll. The more expensive 1/2" Scotchguard pad we'd already paid to have entire upstairs done shows up as - you've guessed it - a modest 18' long roll. I am so glad I was there to see it before they got started, and knew what the pads looked like visually! I told them to not even bother unloading it - did they have any Scotchguard in the warehouse? Thank goodness the subcontractors were able to source it locally, and it set them back about 2 1/2 hours to switch it out. The men are finally started now with the correct materials 2 1/2 hours late into a long day.
5.) Everything goes fine and I think we're finally out of the woods when I notice it seems the
Saint Louis Carpet Installers Provider Name Locked
carpet supply (upstairs) is running a bit low. I start asking questions, and it turns out that the subcontractor in 1.) had left out my 18'x14' family room - the room we spend the most time in every day.
6.) I go back to the PM, who directs me to reread the paperwork, which is now yet another version in the portal. THAT version now includes the family room, the version they sent initially did not (I downloaded and date stamped) nor did the version from 3.) I decide I'm fed up with the PM, and escalate to the manager for all escalations. She explains the measurement subcontractor made a mistake with omitting the family room (I saw him measure it), and that the PM made a mistake by switching the carpet pads. She is sorry.
I won't use them again because no one took responsibility for my carpeting job. At every juncture I called and proactively communicated, and yet the subcontractors made mistakes, which the project manager didn't correct, and they also didn't understand enough English to understand me.
"
A
"They came out and provided a very detailed written estimate on our project, and since we were undecided on how much we were going to do,
Saint Louis Carpet Installers Provider Name Locked
provided 3 separate estimates, one for the stairs, one for the hallway, and one for a basement family room. We decided at this time to do the first two projects. They have all kinds of samples in the store to help you decide, and will let you check out several and take them home with you for a couple of days at no charge, which is what we did. They were very helpful in suggesting the type of carpet that would work well on basement steps, and also the vinyl that we would work well , since we occasionally have a slight water problem in one spot. Their suggestions really made it easy to narrow down the choices. I thought the price was very fair . We did have to wait a couple weeks for the materials to come in, once they arrived the project was completed in less than two days and turned out beautifully.
We could not be happier with our new carpet and flooring. I would definitely use them for any future carpeting needs. FYI , they also sell area rugs, and the prices on these are very good as well. I did buy a 4 x 6 beautiful area rug for my dining room last year from
Saint Louis Carpet Installers Provider Name Locked
as well.
"
A
"We needed new carpet for our finished basement due to a sewer backup. We decided to get estimates from a couple of places including big box stores. However, as soon as we went to
Saint Louis Carpet Installers Provider Name Locked
, we were impressed with the level of expertise of their sales staff. We had relatively new carpet in our basement that we were unhappy with and they steered us toward something that was great for basements and great for a family with a toddler and a dog. I respected the fact that the carpet that they showed us was not their most expensive but something that would work for us. They came out right away and gave us an estimate. It was very reasonable compared to what we paid just a few years ago so we cancelled our other estimates and went with
Saint Louis Carpet Installers Provider Name Locked
. We just really liked the service and thought the price was fair. They came out and installed it a couple weeks later, as our schedule would allow and did a great job. They cleaned up their mess and it looks great. We would definitely use
Saint Louis Carpet Installers Provider Name Locked
again.
"
A
"Carpet man arrived on time after a phone call to confirm the appointment.
Was very efficient and pleasant and the carpet repair looked super when he had finished.
Would certainly use this company again."
A
"We were very satisfied in terms of the professionalism of the lady who came out. She was very patient and very helpful and that is why we have decided to go ahead and do it. We haven’t signed any contract yet because we have to decide on the colors and so on but we plan on hiring them."
A
" Well, I think I just did that in the section just before this. Overall, it was well done and I was pleased with the work of
Saint Louis Carpet Installers Provider Name Locked
,
Saint Louis Carpet Installers Provider Name Locked
,
Saint Louis Carpet Installers Provider Name Locked
and his associate. They were all professional and very competent. As noted above, there was some complication that would have benefited from more communication. "
A
"
Saint Louis Carpet Installers Provider Name Locked
came to our home and discussed several options with us and helped us select carpet and pad that was suitable and a good value. He provided several estimates to help us choose from the options we had discussed. After we made our decision, he ordered the carpet and scheduled the installation on days convenient for us. During the first day of the job, the installers found the carpet had a defect from the mill. The carpet had to be re-ordered and the installation rescheduled. They did everything they could to minimize our inconvenience. When the second batch of carpet arrived, they returned and completed the installation as planned."

All Carpet Installers in Saint Louis, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 5 of Saint LouisCarpet Installers

Carpet Tech, Inc

1071 N Warson Rd
Saint Louis, MO

CATASTROPHE RESTORATIONS UNLTD

3708 PHILLIPS PL
Saint Louis, MO

CENTURY CARPET DISTRIBUTORS

9808 SAINT CHARLES ROCK RD
Saint Ann, MO

Champion Floor Company

11656 Lilburn Park Road
Saint Louis, MO

CHESTERFIELD FLOORING

962 CROWNE POINTE ESTATES DR
Ballwin, MO

Chris Bosslet Construction

5516 Tennessee Ave
Saint Louis, MO

Chris' Custom Floors

413 Monticello
Edwardsville, IL

Clark Floor Company, Inc.

7525 S Lindbergh Blvd
St. Louis, MO

CLASSIC CARPET & FLOORING

598 N NEW FLORISSANT RD
Florissant, MO

CMG Construction & Remodeling

6311 Ronald Reagan Drive, #126
Lake Saint Louis, MO

COBB CARPET CO

1864 TAMARA CT
Wentzville, MO

Colgate Design+Build

12444 Powerscourt Dr.
Saint Louis, MO

COLONIAL CARPET

2626 WOODSON RD
Saint Louis, MO

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

COMMERCIAL CARPET

3837 SAINT ANNS LN
Saint Louis, MO

Complete Home Construction

PO Box 342
Basehor, KS

Construction 1, LLC.

Saint Louis, MO

CONTEMPORARY CARPET CONTRACTORS

4150 GALLEY CT
Earth City, MO

Contractors Flooring Supply

1250 Continental Dr
Wentzville, MO