Saint Louis Auto Repair

in Saint Louis, MO

Auto Repair Reviews in Saint Louis

A

Rating
My car was in an accident back in late October. Initially, work was completed at a dealer body shop. However, after much time was spent dealing with the body shop, and having to take my car back far too many times for corrective work, I was looking for another body shop that would actually complete the job correctly.
was recommended to me by some friends. As always, I searched Angie's List to see if there was additional information on this particular body shop. There were too many positive reviews for me to think about going anywhere else. From start to finish,
provided exceptional customer service and made me feel as though my thoughts and opinions regarding the work actually mattered.
They have great attention to detail and really take pride in their work. The work was definitely performed to my satisfaction and I would use
again in the future without hesitation.
- MARK B.
A

Rating
Fine. Our insurance agent directed us to this company. I called on Monday afternoon. They said they'd come out Wednesday. He couldn't tell me time until Wed morning when they'd set routes. They called about 9:30 a.m. and said they'd be out between noon and 1. Repairman called at 11:30 and said he'd be there in about 25 minutes. I left car on driveway. When he arrived, he rang bell, asked me to unlock car, and said it would take about 1 hour and 10 minutes. He finished in about 1 hour and 15 minutes. Before leaving, he instructed me to not drive it for 1 hour, to leave the tape securing the windshield in place on for 24 hours, and to not wash the vehicle for at least 2 days.
- Nancy W.

Saint Louis Auto Repair Articles

Auto Repair reviews in Saint Louis

A

Rating
Upon arrival, the staff took the time to throughly examine my car. He explained the work to be done. Upon completion of the work the car looked showroom good which is amazing considering that the car is three years old with over 60,000 miles on it. I have been a loyal customer of this shop for years and based on my last visit I will continue to be for years to come.
- BEN B.
B

Rating
Overall, everything went well. I took the car in for an estimate to replace the back window that was broken as well as the convertible top. Since my headliner looked pretty good he said they'd try to work with that to save me a little money and they were able to reuse it. They said the roof would be in the following week and the work would 2 days and they were right on both counts. My 13 year-old car looks almost brand new now. The rear window defroster has been used over the last few days and it works just like the old one and no rain has leaked in the top.
I have one problem with the installation though. There is now a small gap between my front and back passenger windows; they're not quite aligned. I haven't taken the car back for an adjustment yet so I can't make any comments on their follow-up.
- Janice H.
A

Rating
It was a bit of a drive (to Manchester, MO from the Central West End), but I didn't mind because it gave me a
Saint Louis Auto Repair Provider Name Locked
to learn the area. When I arrived, I was impressed with how clean and nice the building and staff were.
Since they are a full-service body shop as well, I asked about some repairs to my vehicle.
Saint Louis Auto Repair Provider Name Locked
Jr., helped me with that and I was pleasantly surprised to have honest answers and suggestions. Before I knew it they took my car and had estimates for repairs.
Saint Louis Auto Repair Provider Name Locked
Jr. spent time answering my questions in explaining the estimate, and I never felt like I was a dollar sign or just "another" client or too busy to help me.
Now I know why all the reviews are stellar. They ARE top notch team and facility and they made me feel like I was family. I will definitely go back for car service and repairs in the future.
Thank you for the great experience and amazing client service!
- Elaina H.
A

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The quote from West Co. Auto Body repairs was excellent in comparison to other quotes I received. I called in one day and the very next day, Bill came to my house, worked quickly and cleanly and was extremely polite and professional. I am completely pleased with the work, the service and the quality provided by West Co. Auto Body. Hopefully I will not need another windshield replaced, but I would use them again without hesitation.
- David & Jenelle U.
D

Rating
My appointment was at 1, when I pulled in they introduced themselves and told me what to expect and showed me to the waiting room. When I arrived the waiting room and show room was really quiet. I was the only one there and then I heard very loud music. I felt that was not very good service. When it was finished, the car looked great on the outside. But on the inside I could find dust in one of the pockets that should have been vacuumed out. I wasn't pleased because when I take to clean it myself, I could get my mats cleaner than they did. You could still see dirt from shoes. They were wet, which showed they had at least tried to clean them. The gear shift is covered with a leather piece. Part of it was shining and other parts were not. Originally, I was leaning toward a B with my overall experience. When I started to drive off the lot I always check my mirrors, in the rearview mirror i saw something sticking up. So when I went back to reposition it, I saw water on my back floor mats that had been turned upside down and there was standing water on them. This was the first sign that something was amiss. I went about my business and a few days later I was putting groceries in and I realized that the mats were dirty and looked used basically. I peaked under one of them to see what the surface looked like, and they were definitely used. I then looked in the back and realized my extra mats were missing. The two concerns were that my extra mats were missing, and the used ones that had been used to replace mine were an incomplete set. There should have been four mats in my storage of my car, and they were missing.
- stephanie H.
A

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After a winter weather accident I needed some auto body repair. Central was recommended by a friend and happened to be a preferred vendor with my insurance company (Allstate). Central arranged for my GMC
Saint Louis Auto Repair Provider Name Locked
to be towed after Allstate dropped the ball. In addition to repairing over $3,000 worth of damage in a week Central was able to waive some miscellaneous repairs that weren't strickly associated with the accident. They were also able to get Allstate to pay for an issue when they were relunctant to do so. All in all Central saved me over $500 of out-of-pocket expenses.Central was professionaly, friendly, prompt and I felt that they really looked out for my best interest and were motivated to keep customers and earn a good name.
- Steven W.
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Got the estimate and set up the appointment for the following week. Dropped the car off Sunday night and picked it up Friday afternoon. They completed the work as scheduled, on time. The job was excellent. They were very friendly. I had a flat tier when I brought it in. They filled it with air so I could take to my tire shop and get it patched.

I got two estimates and this was the cheaper of the two. I would definitely use them again.
- DAVID C.
B

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They did truly excellent work on my car. I did get lower estimates from two other body shops, but went with this one because they were recommended by a family member. Although they were priced slightly higher than their competition, they provided a superior quality repair.

The only complaint I have is that they did not communicate to me as well as I'd hoped. A couple phone calls to their office went unreturned - and they did not proactively call to inform me that the repair would take longer than expected.

If you are looking for good quality body work, and are willing to make the effort to stay on top of them with communications, I highly recommend this shop.
- Lynn P.
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All Auto Repair in Saint Louis, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

14TH STREET AUTO BODY

15 S 14TH ST
Belleville, IL

21 TOWING

5212 HIGHWAY 21
Imperial, MO

24 HOUR MOBILE TIRE REPAIR

2925 N FLORISSANT AVE
Saint Louis, MO

24 HOURS EDDIE'S TOWING

6400 SPENCER AVE
Saint Louis, MO

24 HRS EDDIES TOWING LLC

6400 SPENCER AVE
Saint Louis, MO

55 TIRES & SVC

4309 BUTLER HILL RD
Saint Louis, MO

A & B Autobody Inc

811 Industrial Dr
Troy, IL

A & E Truck Center Inc.

1518 Helen
Belleville, IL

A & J AUTOBODY

5118 DR MARTIN LUTHER KING DR
Saint Louis, MO

A & J CYPRESS AUTOBODY

9600 SAINT CHARLES ROCK RD
Saint Louis, MO

A & T TOWING

821 N 21ST ST
East Saint Louis, IL

A A ROADRUNNER WRECKER SVC

10015 PEPPER LN
Saint Louis, MO

A A ROADRUNNER WRECKER SVC

6200 BERMUDA DR
Saint Louis, MO

A Absolute Towing

7533 Rowles Ave
Saint Louis, MO

A Always Towing Co LLC

5801 Manchester Ave
Saint Louis, MO

A C CONTROLS INC

309 ROYAL VILLAGE DR
Ballwin, MO

A C TOWING

86 OPPS LN
Fenton, MO

A C TOWING INC

280 PIN OAKS DR
Dittmer, MO

A J TOWING

124 HIGH VALLEY DR
Chesterfield, MO

A PLUS AUTO CARE

4548 GRAVOIS
Saint Louis, MO

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