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Asbestos Removal reviews in Saint Louis
Once we accepted the contract, however, things got miserable. I called to ask when the work could be done before signing the contract, because I wanted to coordinate with the carpet and tile folks that were going to come and
So I signed the contract and sent it back Monday morning asking for one of two days two weeks out (past the date I was told they were tied up). I was then contacted by the office manager (I can't remember her name now; I've blocked it out) and told that they were busy that week, too, but would be doing scheduling later that week.
I didn't hear back later that week, so I called to ask when we were going to be scheduled. I got an annoyed response that they hadn't done the scheduling yet, but it would be two weeks out. Then more days of hearing nothing, so I called again, only to be told they hadn't done any scheduling and it would be another two weeks before they could schedule me.
So I wrote back to the owner (
While I was lining up another provider (the second one never gave us a contract, even after promising one, and the third contractor never scheduled us -- even after I told them that I was having a miserable time getting scheduled with
I'm guessing our job was too small to matter, so maybe if you have a really big job (piping insulation, furnace insulation and tile flooring) you'd get on the schedule. It befuddled me how hard it was to schedule us: you look at the calender, find the first empty date, and say, "We can come on XXX". If that is too far out for the customer, you offer to put them on a waiting list, or apologize and let them find a new provider. But to hang us on the hook for two weeks promising us to be scheduled but never following through, and sounding annoyed that we kept calling to ask to be scheduled, is inexcusable.
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