Seattle Upholstery Cleaners

"On time and on budget. Great quality work and good customer focus. Highly reccomend. "

"Our service technician ( ) was very professional, courteous and informative. He set good expectations about what would the results would be, then exceeded them. We thought the area rug was headed for the transfer station but now it looks almost new. He also recommended a Scotch Guard finish on everything but didn't push it, which ...more I appreciated; we ended up getting it for the furniture. Also got a complimentary bottle of spot cleaner at the end. We'll be using Alpine as our default service from now on."

"We'd wanted to clean the carpet for quite a while, but needed to wait until walls painted, etc, etc. By the time I called, the carpet was embarrassingly awful. The chair, which is at least 30 years old had never been cleaned, likewise badly needed it. When I called, the person explained the per square foot pricing as well as the discount for their ...more not having furniture to move. The Burns expert assigned to us called the morning of our appointment to confirm. When he arrived, he walked through the house for us to point out which areas we wanted cleaned when we were sure -- and for the others we asked whether he thought it would be good to do them or not. He worked systematically, starting with the chair, then thoroughly moving from the back of the house to the front. Although it's a small house, most of it has wall-to-wall carpeting. The dining room, hall, and 1 bedroom were especially bad, but he worked at it all, using fans as appropriate. His report at the end mentioned the areas where the carpet is more worn. He gave us some carpet spotter with a sheet of how to approach a new spill depending on what it is. It's now been 4 weeks and NONE of the patches on either the carpet or the chair have reappeared. We could not be happier with the results. In the future, we will use DA Burns on a regular basis!"

"Overall they did a good job. It took 45 minutes for one guy to do the three pieces of furniture. My only complaint is that there were still crumbs between the non-removable seat cushions in one of the love-seats, and I had pointed out that I wanted that part of the love-seat cleaned because it's hard for me to get in there with a vacuum. For $100 I ...more would have expected they made sure it was spotless."

"Great, he was a little early which was fine. The bid was a little different from what was quoted on the phone as the person on the phone had neglected to give a lot of detail. However, I had decided not to clean one installed carpet and therefore it was a smaller job. Not a problem for him at all. He even did a free spot removal on one of my chairs, ...more tried to keep the door closed as much as possible to avoid letting the cats out (which he asked about and I appreciated) and was quite efficient. He was also friendly to my 8-month old. He mentioned that it's cheaper to get area rugs cleaned at the shop rather than in house. He was very careful about bumping corners, water staining any other rugs or floors (lots of great little tools to make sure nothing got damaged, very conscientious. I appreciate that I was a more educated consumer regarding upholstery cleaning by the time he left. Would definitely call these guys out again."

"Every time I have used , they have been prompt and professional. They're friendly, affordable, and they do a good job. I would use them for any job I had in the future."

"My query via email was answered promptly, an appointment was scheduled in a timely manner. phoned the morning of the appointment day as promised and arrived 10 minutes early (but called to make certain that was okay with me!!) The work was completed efficiently and was careful to explain what he was doing ...more and why and what to expect with long-time stains. He was careful to clean up and return the hose, etc. as found."

" and arrived on time and walked through the house to survey the work involved. We received a quote, agreed, and let them start. They set up two different cleaning areas, one in the basement and one on the main floor, which made sense given where the various items we wanted cleaned were located. They ...more were careful, courteous, and professional. They tidied up after themselves. Everything was well cleaned, and they finished their work in the amount of time they estimated. They were both truly pleasant. A fine job."