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Seattle Plumbing Articles
Plumbing reviews in Seattle
These guys were fast on time and did it right. That's really what we needed. The price was ok to i guess. Considering I knew I've needed to do this for a few months and hadn't done it...now it is done. Thanks guys.
I called me back. Never did.
could come early if I was home. He arrived early with his son. Both were friendly and professional (shoe covers and everything). It was a pretty straightforward job, but they made sure everything was cleaned up after and applied sealant to the siding penetration at the
While he was there, I asked
Okay, so we had a blocked kitchen drainage pipe that was bubbling water outside our kitchen and so we called JD. They sent a crew quickly, like within a day or two, which we were pleased with, although they never called 30 minutes before arriving as they said they would. Of course, we find out later that the two guys include an old plumber who likes to chat about nonsense while charging you by the quarter hour and the other guy was a guy whose plumbing experience was 3 months on the job and 5 years working at Lowe's (yes, he told me that twice when I asked him about his background!). The couldn't clear the blockage with an auger so then they accessed the pipe using a scope.
The problem is that there was a break in the pipe outside the house and so it couldn't get resolved that day (which is fine). The guys were incredibly slow, largely due to the young guy's inexperience (sorry, but working at Lowe's doesn't count) and the old guy's lack of mobility, and both of their inability to think and work in an expedient fashion. This odd couple wasted a lot of time going back and forth to the truck for equipment constantly, and was not helped by the big young guy's difficulty moving around due to his
Anyway, I was not a happy camper after getting a $500+ bill for what amounted to a very small amount of work by a very low quality crew. They called the estimator and he eventually came out and tried to placate the irate customer (me) by offering a modest discount (still paid almost $500 total including tax) which we accepted. Our mistake was that we agreed to proceed on with trying to get the drainage pipe repaired.
So, the next step involved getting another crew to do hydrojetting and excavating the pipe outside the house to replace a presumed break (from the scope). The crew came several hours later than scheduled (and only after I called to ask where they were). They were not able to clear the blockage with the
I contacted the neighbor and obviously they were not too
What disturbs me most about
In the end, we paid
As I said initially, the merchants always have the last word so I'm sure they will contradict or rationalize/make excuses for the shoddy and frankly sketchy work that they did at our house, and this review will get buried soon enough, but I just hope that at least one person reads this and chooses another company (or really, just gets numerous estimates before choosing a plumber). And in real life, I tell all of my neighbors to avoid ”
When finished one of the plywood doors was bowed out about 2 inches on the lower hanging corner and the gap between the doors was considerably larger than the old doors. The bowing could have been avoided if he examined the 4x8 sheet of heavy plywood and cut from the best area or simply turned the board so the bow was attached to the hinged area. Also, he used screws, which I found out later were the wrong application, The screws he used stuck out 3 inches on the inside of the shed (12 total). He suggested a fix of building framework into the door. This would have made the doors much heavier. Since he did the #1 item last I would have had to pay to have him stay to make the changes/corrections.
He replaced rotten ends along the trim at ground level around the garage door. He did not close the garage door and check for clearence and neigher did I since I was going to paint after he left. I found later that the metal flashing does not clear the new wood on one side of the door so now it does not close evenly. This could have been fixed by sanding it down about 1/4 inch.
I am glad I had the work done but am disapointed in the lack of a professional job. I was given a bill of $21.00 for the extra time and emailed that I would not be paying due to the work I have ahead of me to grind off the long screws and sand the boards down so the garage door closes evenly. I received no response.
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