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Their pricing is probably not the least nor most expensive. They charge and give estimates based on the work being performed rather than the amount of time spent. The work seems worth the value. They did not rush through the work. They do give a 5% discount to Angie's List members and repeat customers.
Responsiveness could have been better. I had to leave a message on their voicemail initially to try to schedule, and no one ever returned my call. I was sent directly to voicemail with another attempt to call. After we got a hold of them in person by calling again, they were very helpful. I spoke to Konstantine on the phone, and he spent probably 15 or 20 minutes patiently answering my questions and providing helpful suggestions and information. Although it was harder to get a hold of someone, it was nice to speak directly to one of the plumbing professionals rather than a phone service or someone who just schedules and takes messages.
Follow up could be more responsive. Over 2 weeks later, they have yet to provide the DVD or write-up from the sewer inspection, which we paid extra to receive.
between the house and the meter had been leaking and was also heavily corroded and built up. They were very respectful that they were working in our house and worked extra long for 2 days to get the work done as quickly as possible.
All of their work is well finished and solidly installed and has not caused any problems since.
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