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First, when I made the appointment over the phone, I was very specific that we both get our services done at the same time side-by-side. I got a call back the day of the service asking if it was ok if there was only one technician working on both of us. Of course, at this point, it was too late for me to make an appointment somewhere else, so I reluctantly accepted the change in service.
Once I got there, we were taken to a dark room downstairs that had dirt and mess on the floor. We were seated in a large and very uncomfortable couch that was awkward for the technician to do her work. To add to this, the technician insisted on talking to us about her own personal affairs and went to the point of interrupting our own conversations just to get involved. We couldn't enjoy a decent conversation together as planned while she worked on us. She even went so far as to chastise me for being a nail biter.
Further, she did not use fresh tools, but instead shared files between us and who knows how many other people before us. The technician was so busy interrupting our conversation, she couldn't keep track of her own tools, and several times WE had to point out where they were to her. To add to this, she did a terrible job. She didn't strip my nails before painting them, so the polish peeled and chipped off before 3 days had ended. Usually my manicures last about 2 to 3 weeks. She also missed in several places so there were smears on the sides of my fingers. And the nails were not even filed evenly, but instead were crooked and different lengths. At the very end of the service, she couldn't even find the special moisturizer and drying solution that was one of the features of the
The last nail in the coffin of this experience was the price. I've had better manicures, environment, and service for a quarter of the price I paid.
AVOID THIS PLACE AT ALL COSTS.
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Mountlake Terrace, WA