Seattle Locksmiths

"Excellent service. came out promptly on short notice, and did a very professional job. He also shared a lot of good information about why the old lock failed and offered some good advice on getting a deadbolt replaced. All-in-all, a perfect experience with a reliable service provider."

"Bill was on time (actually early), very nice, completed work quickly, charged LESS than quoted on phone...ALL GOOD! "

"Although the service started with a bit of miscommunication (my husband forgot to tell me Bill had called back after I had left a message), he came out on a Sunday, was able to pick the lock on the mailbox (which meant we didn't have to replace the lock), recovered the keys I'd left in the lock that our put into the box, brought ...more up our mail (an extra service!) and then when he confirmed we only had the one mailbox key, made another key for us at no charge (!) He was polite and pleasant, and recovering the "lost" keys at minimal cost, plus the courtesy of making the extra key just made that day a very good one."

"No one likes being called a liar. I contacted and told them that someone was coming into my house through one of two doors that had Medeco locks. insisted the thief was getting in another way. I tried to explain that unless was beaming someone down from the Enterprise, there was ...more no other way anyone was getting in.

again insisted that I was wrong and no one was getting in through the locks. I asked to have someone come out and look at the locks. It took 4 phone calls to get an appointment set. They kept saying they would call me back and never did. When the technician arrived I told him which door I thought was the problem. He looked things over and said that the door was working correctly and that the Medeco lock was working correctly. To summarize - the door is working correctly and the lock is working correctly - and I spent $200 on a lock that won't keep thieves out. They had two opportunities when they worked on the locks (the install and the rekey) to let me know there was a problem. Nothing was said to me."

"Bill is thorough and goes above and beyond. He gave us advice on other work that needed to be done, then offered to do it and didn't charge for it. He also followed up with us on the phone to make sure all was well. He's the kind of guy you WANT to call for more work, but he's so good you won't have to!"

"It all went well. I was very pleased with every facet of my experience with working with ....discussnig the work over the phone, scheduling, punctuality, advise, quality of work."

"I needed locks changed on the Friday before the holiday weekend. My fault it was last minute. I had people moving in that same day and I had forgotten this one small detail. I called 3 other companies who: 1) wouldn't be able to come out to the property until after the long weekend and 2) quoted estimates with a some extra charges. I called ...more around 9:30 a.m. that Friday, and they were at my rental property about an hour later. The locksmith showed up exactly when he said he would. I showed him what I wanted and he got right to work. We even had a small issue with the locks on one of the doors. The locks didn't match the one key. Since I didn't realize this was important and hadn't mentioned it on the phone, the locksmith did not have a new lock on his truck. However, he offered to install the whole new lock and handle at no extra charge if I wanted to run down to the hardware store. With McLendons down the street and renters moving in the same day, I took the deal. From start to finish, he was done in an hour. The person who answered the phones and the gentleman who performed the work were both polite, professional and did what they said they would do. That sounds very basic, but that doesn't happen all the time in service related businesses. The cost was reasonable as well. I would use them again without hesitation."

"We'd hired him a month earlier for the same lock (different problem) and he came that very evening. He re-keyed the lock and it works perfectly now. A month later we called him because there was so much play in the door knob, the door wouldn't open properly without the key, a problem that had been getting worse. He was able to schedule an appointment ...more within a couple days since I said there was not a huge rush. Bill is punctual, friendly, knowledgeable, and above all professional. We believe his price is fair and his workmanship is excellent. I'm happy to recommend Bill and he'll be the first one I call for any lock concerns."