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Seattle House Cleaning Articles
House Cleaning reviews in Seattle
And the cleaners did a really good job. I went around the whole house trying to find something they missed. I could only find one kitchen cabinet (we have a lot) that wasn't wiped, but I found many things cleaned that I wasn't expecting them to notice or clean, like the heater vent and all the protective mats on the glass shelves in the cabinets. They cleaned all those things in addition to doing a really good job on the essentials like the floors.
The only reason I give them a slightly below excellent rating on professionalism is because the cleaners seemed to not know their basic payment policy (e.g. write check before or after service), but they promptly took care of it by calling
So overall I give them an excellent rating, and I'd highly recommend them.
they are very professional, prompt, & pleasant. they do a good job (some areas better than others - kitchen is immaculate, the bathroom merely very clean - what can i say, we're really ocd people).
they always send a friendly email reminder of when they are coming to clean that, while not necessary, is a nice little extra.
also they are very open to comments/concerns. for example, we requested they *not* take out the trash but to please give extra time to the shower & that's what they've done ever since.
from talking to other people, i think they may be on the high end for pricing but we feel like the cleaning combined with reliability & customer service is worth it.
They came when they said they would and they got the house clean, but not deep clean. The bathrooms and carpets look good, and most areas were dusted. However, after they left, I found multiple floors with caked-on dirt, because the cleaners had run a damp mop over the floor but hadn't scrubbed. My computer monitor and my desk lamp were still coated with dust, and there were wastebaskets that had a small amount of debris on the inside and weren't clean on the outside. These are just a couple of examples: nothing blatant, but the house isn't "deep clean" and isn't as clean as I would have gotten it. Thus, I had to spend quite a bit of time cleaning after they left. I did look over the house before they left, but I had expected them to be conscientious and I didn't notice all these issues until they had left.
Despite the fact that the house wasn't truly clean, the cleaners left halfway through the cleaning period but demanded the payment of the full estimated bill. Thus, my cost came to $48 per person per hour, which seems very high for this level of cleaning. (Their estimate was based on them visiting my house two days prior, so their estimate should have been accurate.)
Based on these problems, I would not recommend
I was very uncomfortable and confused. I contacted the cleaning company through the Angie's List mobile app and canceled the appointment - deciding to clean the house on my own. I requested a refund and was told no. They offered more cleaning services, I declined.
Disorganized, poor communication, abrasive. I will not redeem the Angie's List Deal for this customer despite the fact that I paid $80.00.
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