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Seattle Hardwood Flooring Articles
Hardwood Flooring reviews in Seattle
During the estimate appt, and which stains to consider. He was patient, friendly and answered all of my questions.
Work was completed within time frame and was completed ahead of schedule. They even did a few extras for me, like installing a matching molding around the fireplace floor (to help cover up carpet glue and prevent injured toes!).
After his team finished the floors we asked him to do additional detailed trim and install all new base boards throughout and
Right after Artur started his work on our house, we realized we needed to completely rewire our house and get a completely new heating system. This was going to require a lot of heavy construction traffic on the floors. Artur advised us to halt the refinish job (even though it really put his schedule into a bind) until the work was complete, so that all the construction would not ruin the newly refinished floors. We agreed with his advice, so he put a coat of filler over all the sections that he had already sanded to protect it while we did all the other work. THen he came back 3 weeks later at relatively short notice (again, something that stressed his schedule!) to re-sand, fill, etc to finish the work. I was there when he did a fair bit of the sanding and prep work. He works very hard and takes a lot of pride in his work. It was obvious as i saw the work progress.
Even after he had stained small 'sample sections' of floor for us, in 4 different shades of stain, so that we could see exactly what it would look like, we still elected to get the natural Swedish finish. (even though the other shades looked very nice).
The final product was beautifully finished floors. It completely changed the look of the old house. It really revived the class of the house.
We felt like Artur and
Thanks Artur and
Dmitry was a bit late (maybe half an hour or 45 minutes? for the initial estimate, but we live in West Seattle which is like the end of the Earth for a lot of people. and traffic can be pretty bad getting here so I didn't think much about it. He had a look at our floors. I initially wanted only the living room done but figured I might as well find out how much the bedroom would be as well. Dmitriy opined that we'd be foolish not to do the hall as well so I said to include that on the estimate. Since the bedroom and hall were fir they'd require a third coat, he said, so we might as well get a third coat on the oak floor in the living room as well. We discussed how the quarter-round would have to be removed in the bedroom and he asked if we'd want him to put up sheeting to keep the dust, etc. out of the other rooms. The plastic, he said, would be an additional $40. That seemed like a lot to me but my partner said yes to it. I asked Dmitriy to give me an estimate for everything, with all the details broken out: how much for each room, for removing and reinstalling the quarter-round, the plastic sheeting etc. and he agreed to that.
A few days later I received the estimate:
Resand existing hardwood floors in great room,
hallway and bedroom. Finish with light stain and 3
coats of swedish finish. Hang plastic on doors ways
for additional dust control. Price is after coupon
discount.: $1914.18 (tax to be added later)
The total square footage involved wasn't listed on the quote but it's about 425 sf. To say that the estimate was higher than I expected is an understatement. Figuring the unit price for the additional square footage at $3 and 150 sf already covered by the Big Deal, the third coat was apparently costing about $1000. Because I'd realized that the oak floor was very thin--which I wasn't sure Dmitry had realized, I decided to cut back to just the bedroom floor and emailed asking for a revised estimate, citing the high initial estimate and my concern about the thinness of the oak floor. I provided a template so that he'd understand the level of detail I wanted:
Please give me an estimate for doing just the bedroom (which I think is
close to 150 sq ft) with a third coat of finish and with and without
stain (I’m still not sure I want that). Please also list what the
additional fee is for removing the baseboards as I think we might be
able to handle that ourselves. I
sheeting in the other rooms of the house. Ideally, I'd like your
estimate to list
Total sq ft:
Covered by Angies List "big deal":
Refinishing and 2 coats of finish not covered by "big deal" 150 sq ft:
Third coat of finish:
Removal and reinstallation of baseboards:
Any additional charges:
Dmitry responded promptly telling me that the oak floor was "top nailed 1/4-inch" and could be refinished but agreed to provide a new estimate. There was a delay in getting the revised estimate; when I emailed five days later to ask for it
Resand Family room with 2 coats of swedish finish. $756.00
Resand bedroom and hall (fir floors) with two coats
of swedish finish. Price after coupon. $74.00
Add third coat of finish.(recomended as minimum
for soft grain woods such as fir) $246.40
It still didn't have the level of detail I wanted and I had already said that I'd decided to do only the bedroom. More back and forth followed, with increasingly long gaps in response times. On May 1 I sent an email noting that we were still waiting for a response to a message sent on April 1 and suggesting that perhaps it would be best for him to refund the $249 I'd paid on the Big Deal so we could all move on with our lives. Dmitry replied, saying that my messages kept going to his spam filter and, fair enough, one of his went to mine. But after that happened, I started checking my spam filter for messages from him.
We finally arranged a day to have the bedroom done with three coats of low-VOC and no stain. We removed the quarter-round and hung the plastic sheeting ourselves. Dmitry said he'd be by "around 9:00." It was around 9:45 that we phoned to check on his whereabouts; he was just pulling up.
I stayed home for the day, mostly in the backyard. The actual work went pretty smoothly (though Dmitry left the front door open repeatedly though I had mentioned during the initial visit that I had a cat I didn't want to get out of the house. I kept closing the door; he kept leaving it open.) At one point he plugged something (a shop vac maybe?) into an outlet in the bedroom and blew a fuse. (The wiring in the house also dates to 1926.) I don't blame him for the blown fuse but I do wonder why he then attempted to find another outlet to use in another room which would have just resulted in another blown fuse.
He did a great job of cleaning everything up after he was finished and the floor really is beautiful now. All three coats went on the same day (and the low-VOC stuff is great; practically no smell at all). As he was leaving we talked briefly about the living room floor and he said that the top nailed floor is more expensive to have done but certainly can be done successfully. Possibly if he'd explained that on one of the earlier estimates, it would have made a difference to us.
If it weren't for the bizarre, undetailed estimates and the difficulty in communicating, I'd be giving Artistic Hardwoods a rave review. As it is, I wouldn't recommend them because communications were so frustrating. I'd recommend that Dmitriy hire an office person to arrange his schedule and prepare estimates.
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