Access to trusted reviews, the best Computer Repair Services and exclusive discounts!
- Memberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
- Angie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
- Members can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
- If a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Seattle Computer Repair Service Articles
Angie's List In The Press
Seattle Computer Repair Services Reviews
I believe that the professionals who perform the computer services are very professional and excellent, but the people selling the contract and dealing with the customers in the store are just the opposite. They have poor customer service skills, have been poorly trained, and either try to defraud the customer (e.g. by insisting that I pay $100.00 for a service that they belatedly said they do not perform), or are just uneducated about the services offered. They obviously did unjustifiably take my money by making me pay for an entire new year of Webroot.
My old desktop had become quite sluggish. I use it hard every day and was reluctant to take it to a shop (Staples is only a five minute drive), so the Big Deal offer of two hours on in-home service grabbed my attention. Bottom line is that my computer continues to work MUCH better and I'm very pleased with the result, but was disappointed that it involved taking the machine to the shop.
Valley Tech was not able to make their initial appointment at my home because of two earlier appointments that went long. They called in ample time and we rescheduled. Return of my computer also ran behind, but again they called well in advance to keep me posted, which I appreciated.
My computer had become saddled with some adware and malware which were impeding its performance, and the hard drive was quite full.
The disappointment: Within five minutes of
If on-site service is what you're seeking and you call Valley Tech, you will get good work, but ask questions and make sure you understand what they're willing and able to do at your home or office. I would not have bought this Big Deal had I known that the outcome would be two one-hour round trip drives (by them, not me) for something I could have done myself with another vendor two miles from my home.
Valley Tech called me twice after the fact to check on my satisfaction, the second time from
For Valley Tech: Kudos to
There was some confusion on his arrival time so he offered to give me two more hours free for the mix up.
All Computer Repair Services in Seattle, WA
Oak Harbor, Wa
Saint Petersburg, FL