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Vista in May 2014. I made if very clear that I would only be here for 4
months because I have accepted a job in New Zealand. We talked about
this at length, the leasing agent even knew someone who had lived there
etc. I agreed to a lease until September 12,2014 so we would be on an
even month. When I stopped by the office to let them know we will
actually be out of the apartment on August 25, 2014 in case they wanted
to get in and get it ready for the next tenant, they claim I have to
give 60 days notice. I feel I was very clear in my intent and in fact
gave them 120 days notice. At no time did the leasing agent tell me I
would have to repeat this notification. I feel this is a deceptive
practice by putting a note in the lease requiring 60 days notice and not
informing me that my very clear intentions did not serve this purpose.
I am fine with paying through September 12, 2014 as the lease indicated,
but I do not feel they are justified in charging me for an additional
month and fees for breaking lease.
I have done exactly what I told them I would when I moved in. I was
very clear about what I needed and the length of time I needed it for.
Their failure to note this on their end should not become my financial
responsibility. If they needed additional notice they should have said
so when I signed the lease. I repeatedly told them I would be leaving in
4 months and that my new job started on September 1, 2014. My daughter
was with me during at least one of these conversations and can confirm
It even states on my lease that I am moving to New Zealand in September
on page 2 of the on line lease application.
This company cuts corners — For example we had a pane of glass in the basement that would fall out of place, the solution? They nailed it back into place, cracking/chipping the glass … and then during the winter it would fall out again leaving a hole in our basement that screamed: "
The ventilation in the bathroom wasn't adequate — after living there for a few weeks I called maintenance because the bathroom had huge swaths of black mold on the walls covering the closet and the ceiling. The latex paint even bubbled up and peeled off of the walls. (You would think we were turning the showers on to the
Shouldn't. Have. To. Do. That.
We also had a washer and dryer in our apartment (that were ours). We asked numerous times for them to fix the hot water line in the basement that ran to the appliances … so if I wanted to wash the towels with hot water, you know … I could? I like options. The response was "They're not our appliances … legally we can't touch them" So cold water it was — I'm ok with being eco-friendly. They had the same policy on their dishwasher … that thing NEVER worked the entire time I lived there. Management informed… nothing done.
don't get me started on the rats. Our neighbor would sit his trash by our back door and then the rats would come — one of them gnawed a hole in our window screen trying to get into our apartment. Management informed … nothing done.
Etc., Etc., Etc. One thing after another.
The office staff doesn't feel returning calls is a part of their job once you've signed the lease. When I signed my portion of the lease we had TWO requirements ( A cracked window upstairs needed repaired (had been there since before my partner moved in) and to have a screen door put in … we were the only ones without one on our row of units) I didn't think the requests were obscene … nothing ever happened — as soon as we had penned the lease, it was business as usual. The whole reason I'm writing this review is because after expecting our deposit back we received a bill for $220 or so (that's WITH our security deposit used up). We're still awaiting the itemized list of grievances from this company … but after cleaning, scrubbing and painting that apartment in order to turn it over … I don't think I should owe anything past our security deposit being used up — especially given OUR long list of grievances.
LONG story short — DO NOT RENT FROM
First they protect the others floor areas in the house, than they did the demolition on the bathroom, also they made sure all the areas were cleaned for the end of each work daily.
They help me to pick up all the materials at the local store, also they disposal all the construction disposal. ...More /> All the installation went very well.
Zionsville schools, downtown Main Street and all of the local shops and eateries are just seconds away! Close to everything, Carmel, Indianapolis, downtown.....perfect safe community for you!
The staff is what we will miss the most; so helpful and the maintenance staff are AWESOME!!
Thank you; a pleasure to recommend
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