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When we got to Colorado, I scheduled the drop off of the cubes and they were there at 10AM the next morning ready for me to unload. It only took the weekend and the help of a friend to unload them, so I saved a ton of money by not hiring movers to help. When we were finished, I just called to have them picked up and they were gone that Monday.
The whole experience was incredible and stress-free. I'm so happy with U-Pack and grateful that they cared about my stuff. I would use them again in a heartbeat if I had to move across the country again, and I would recommend them to anyone who is going through a similar move.
We got the trailers picked up, and my husband placed a security tag on each trailer so that we would know if either trailer had been broken into. Of course, neither trailer had a security tag when they were delivered in Texas. Worse, I had files of bank statements and credit card information in the back of the trailer that someone that someone had obviously gone through. The boxes were moved around, and the box tops had been taken off and placed under the boxes. I am very concerned about identity theft, and now feel that both my husband and I need to purchase an identity theft watch service. We are still in the middle of going through boxes, so I cannot say whether items were taken or not, but I suspect some of my papers were either taken or copied (why else would you go through someone's files?).
I spoke with several employees at
Be warned, they sound like a good deal and are inexpensive, but having your personal belongings gone through when you are in the middle of a move is not worth it.
At the end of the 8 hour day they told me they also would charge me 4 hours of time to load my sfuff from the truck to the sotrage. not only that, i would have to pay an overtime rate for this piece. I am a single person in a 1400 square foot house, no appliances moved, it still took 8 hours.
At none of the 3 times we had previously discussed cost had they mentioned this, its a deliberate business practice in my opinion. They had 3 opportunities to make total cost clear and deliberately neglected to.
I called and voiced my concerns to someone who was very friendly, but just told me it was on the contract i signed. And it was, they just neglected to highlight it for me like they did several other pieces they were going over with me.
I havent had my stuff moved back into my place yet, but i already will not ever use this company and have 2 friends moving that have now cancelled their plans with Fox.
Several days later we decided the
When we arrived at the
The truck functioned just as we expected and hoped it would. It held everything we were moving. It drove without problems and with better gas mileage than expected. After unloading at our destination we drove to the drop off location and left the truck and keys as directed. There were no other charges, or problems, and everything was uneventful.
The last thing you want in moving is unexpected problems, and this service was perfect.
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