San Jose Pet Groomers

"I called on a Friday early morning hoping for a Saturday appointment. I had to leave a message, which I did. I did not hear back over the next 4 hours, so I called back and again I got voicemail. About 6:00p.m. Friday someone from the called and left me a message saying that I could bring my dog in on Saturday. I never got ...more to talk to anyone until I arrived on Saturday. When I arrived they were very helpful and efficient. However, the facility did not smell very appealing. They did a good job grooming my large dog, but I think I'll go back to his vet next time. The cost is only marginally more and the place is cleaner."

"First time using them. They were able to get me in the day after I called. Check in went well, the woman at the front desk wrote down everything I wanted done in regards to the trim and took my number in case the groomer needed to call to clarify anything. She told me Cookie would be ready at 1. Right after 1 they called to tell me she was ready. When ...more I picked her up she looked great. The cute was exactly what I wanted and they gave me a report on how she had done. For booking her next appointment in advance I was told I would get a discount. Considering I'd had Cookie groomed two weeks earlier and the other place had done a horrible job I was very happy with their service."

" and are real animal lovers. Whenever they have come to my home, my dog is glad to see them. Prior to using them, I would take my dog to a groomer where she would have to sit in a cage for several hours. and come to the home, park outside ...more and do a great job. I've never been dissatisfied with their work. I've been using them for over a year and I would recommend them to everyone."

"Perfect. We had a very difficult time with our dog leaving him at groomers for the day to be groomed. He was very anxious and upset and even at times snapped at the groomers. Nobody was happy. With it is a completely different story. The owners, and , do the grooming. They are amazing ...more with the pets. They are in control, very loving, very connected...and do wonderful work. We have been using them for a year and could not be more satisfied. Great people, great work. It is a privilege to have them as our grooming resource."

" Pet Grooming is WAY overpriced, and the service is poor; I was charged $180.00 for my Golden Doodle (before I negotiated $140.00) and $75.00 for my poodle. (one of the owners and groomer) didn't finish my Golden Doodle when she came by to groom; she said that she ran out of steam ...more and would come back to finish her tail the next day. She never called, nor did she come back. My dog was groomed unevenly and looks terrible. My

poodle was groomed unevenly, and her ears were lopped off so short she looks silly. When we asked

to finish my dogs ears, she started an attitude and charged me $10.00. We told her that she shouldn't have charged us because she never finished the job, but she said, 'we must have misunderstood what she said' and she charged us anyways. My dogs look like crap, and they are too expensive. Plus, the customer service is super poor. I will never use them again!"

"Very disappointed. There was a healthy line of customers when I got there, so I figured they would be pretty good. I spoke with the manager (owner?) and asked for a basic summer cut and groom for my six pound Yorkie. The result was pretty bad, in several ways. They had cut her hair extremely short all along her body, but they left the hair on her head ...more longer. They did trim her ears and face nicely. But the contrast between head and the rest of her body was weird, and there was no effort at tapering the length. The hair on her legs was a bit longer, but unevenly cut. They did a nice job on the pads of her feet, and a great job on her nails. The final straw was that they lopped off her obviously very long-for a reason tail hair. That may have been partly my fault for not being clear. The overall effect was short, choppy, and uneven, really unprofessional. It's clear the owner has a team of groomers, and the one I got was just bad."

"When I picked up my dog she was running around with the other dogs and she was not even scared ,she actually wanted to stay instead of coming home. I like the idea that some of the dogs were running around and playing."

" , their professional groomer, is amazing. She single handedly trimmed Logans nails with a dremmel in less than 5 minutes. He was returned to me totally relaxed and happy. I will always go there in the furture to have groomed."