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Whatever you do, go with a different provider, as these people couldn't care less about your house being insect free, and only care about getting you hooked on a multiple spraying schedule which you then cannot get out of. Completely useless service!
This is my personalized review of
I had my inspection appointment on 11/27/13 and my treatment appointment on 12/10/13.
First of all, thank you to ABC7 News because without them informing their viewing audience and online readers about
After my initial first impressions and the time line of experiences from first contact to post appointment interactions, I’m glad that I got to know about them and I would recommend them over more bigger and known termite companies. They have two parts of their business, one is for termites and one is for wood repair. I can only speak for their termite services because at this time, I have not explored into pursuing any wood treatment through them. However, from the termite’s side of their business, I can say a lot of good things about their representative
One of the best things I like about
The business provides a one year warranty as part of their cost coverage that includes a return visit and inspection in about 11 months out from the date of the treatment. That’s nice because if the work was incomplete or if termites return, they will come back and treat it.
The inspection was not 100% complete in my house because I was not informed in advance that I should clear out my garage and attic for the inspection, so
The termite report descriptions are automatically computer driven, so they’re not personalized notes. I originally was under the impression when I got the report that they were manually entered in based on individual observances of the homes between appointments, and while they may be individualized in a way by the address and selection category of issues, the blocks of descriptions for each job code is probably the same.
I ran into this as an issue after the treatment services was done in which my father had pointed out some kind of scope when he read the report and when
One suggestion for new prospects, make sure you follow
He did such a good job presenting himself and showing excellent customer service, that I voluntarily decided to want to help get his name out there and recommend people, starting with my family and relatives first to see if they want to get inspections done. I was skeptic of their business to begin with not knowing much about them, but now that I have, I know they deserve more recognition and widespread awareness in the SF Bay Area. They are much better than my experience with
The reason why I gave a B rating instead of an A for the review is because I’m a tough critic and not completely satisfied as easily. It was also due to
However, this rating should not discourage anyone from calling him for termite services. Everything else was good in my opinion and the previous reviews prior to this date from SF support these claims as well, even though I dived deeper into the details.
If you’re not sure if you have termite issues, shoot
Thanks for reading. I hope this was informative to help you make your decision.
Details: The work performed last time upon home inspection comprised spraying at 3 different sites, and this work took 7 man hours, counting generously. The invoice agreed upon was $ 1530, and it was my mistake that i did not ask upfront how much time this work would require. The items on the estimate were just listed with a $ amount, no indication on how many hours would be allocated. Once I realized that this job was done in one afternoon by 2 people, I asked
The staff performing the work was friendly, and they explained to me exactly what they did, which just reinforced my impression that this company was over charging in this case, much more than justified by the work being performed. If I assume a generous $ 150 for supplies being used, the hourly rate would amount to almost $ 200, instead of $ 100 quoted.
In summary: They lost me as a customer as they were unable to justify the high cost they had charged for a very minor job.
over a long-lasting dead rat smell in our kitchen due to our use of D-Con. My elderly parents were arriving for
the Thanksgiving week as well numerous relatives throughout the holiday.
someone on Friday to make a proposal and by Monday morning work was underway. During the vacuuming of the
attic, the workers sealed off the work area to prevent dust from spreading throughout the house. The team covered
our hardwood floors as well.
his work to cause us the least inconvenience. The team did a great job cleaning up both outside and inside.
I was especially grateful for the quick response just before the holidays.
I would definitely hire again!
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